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Searchhttps://www.spgroup.com.sg/search?tag=sp-utilities-mobile-app Search Searchhttps://www.spgroup.com.sg/search Search [05062017] Lianhe Zaobao - SP launches new livechat platformhttps://www.spgroup.com.sg/dam/jcr:be213c73-cdc1-4f35-9a16-b2886c41ebd0 Source: Lianhe Zaobao © Singapore Press Holdings Limited. 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������������������������������������ ������������������� ������������������� ������������������ ������������������� �������������������������������������������������������������� ���������� �������������� ��������������� �������������������������� ����������������� Media Release - Electricity Tariff Revision For The Period 1 January To 31 March 2015https://www.spgroup.com.sg/dam/spgroup/wcm/connect/spgrp/8ed80bf4-b729-4275-b726-1930060fe3f9/%5B20141230%5D+Media+Release+-+Electricity+Tariff+Revision+For+The+Period+1+January+To+31+March+2015.pdf?MOD=AJPERES&CVID= 30 Dec 2014 For Immediate Release MEDIA RELEASE ELECTRICITY TARIFF REVISION FOR THE PERIOD 1 JANUARY TO 31 MARCH 2015 1. For the period from 1 Jan to 31 Mar 2015, electricity tariffs will decrease by an average of 8.0% or 1.99 cents per kWh compared to the previous quarter. 2. The tariff reduction is due to lower cost of fuel (i.e. natural gas) for electricity generation, which fell by 16.4% compared to the previous quarter. As fuel cost makes up about 50% of the tariff, this translates to a proportional reduction of 8.0% in the Q1 2015 electricity tariff. 3. The electricity tariff for households will decrease from 25.28 to 23.29 cents per kWh for 1 Jan to 31 Mar 2015. The average monthly electricity bill for families living in four-room HDB flats will decrease by $7.93 (see Appendix 3 for the average decrease for different household types). 4. SP Services reviews the electricity tariffs quarterly based on guidelines set by the Energy Market Authority (EMA), the electricity industry regulator. The tariffs given in Appendix 1 have been approved by EMA. _______________________________________________________________________________________________________ Issued by: SP Services Limited 10 Pasir Panjang Road #03-01 Mapletree Business City Singapore 117438 Co. Reg No : 199504470N www.spservices.com.sg Appendix 1 ELECTRICITY TARIFFS FROM 1 JAN 2015 Existing Tariff (without GST) New Tariff (without GST) New Tariff (with 7% GST) LOW TENSION SUPPLIES, DOMESTIC All units, ¢/kWh 25.28 23.29 24.92 LOW TENSION SUPPLIES, NON-DOMESTIC All units, ¢/kWh HIGH TENSION SMALL (HTS) SUPPLIES Contracted Capacity Charge $/kW/month Uncontracted Capacity Charge $/chargeable kW/month kWh charge, ¢/kWh Peak period (7.00am to 11.00pm) Off-peak period (11.00pm to 7.00am) Reactive power Charge ¢/chargeable kVARh HIGH TENSION LARGE (HTL) SUPPLIES Contracted Capacity Charge $/kW/month Uncontracted Capacity Charge $/chargeable kW/month kWh charge, ¢/kWh Peak period (7.00am to 11.00pm) Off-peak period (11.00pm to 7.00am) Reactive power Charge ¢/chargeable kVARh EXTRA HIGH TENSION (EHT) SUPPLIES Contracted Capacity Charge $/kW/month 25.28 23.29 24.92 7.49 7.49 8.01 11.24 11.24 12.03 23.22 21.05 22.52 14.19 12.71 13.60 0.59 0.59 0.63 7.49 7.49 8.01 11.24 11.24 12.03 23.00 20.83 22.29 14.18 12.70 13.59 0.59 0.59 0.63 6.90 6.90 7.38 Uncontracted Capacity Charge $/chargeable kW/month kWh charge, ¢/kWh Peak period (7.00am to 11.00pm) Off-peak period (11.00pm to 7.00am) Reactive power Charge ¢/chargeable kVARh 10.35 10.35 11.07 22.06 19.91 21.30 14.08 12.60 13.48 0.48 0.48 0.51 Appendix 2 BREAKDOWN OF ELECTRICITY TARIFF 1. The electricity tariff consists of the following four components: a) Energy cost (paid to the generation companies): This component is adjusted quarterly to reflect changes in the cost of power generation. b) Network cost (paid to SP PowerAssets): This fee is reviewed annually. c) Market Support Services Fee (paid to SP Services): This fee is reviewed annually. d) Market Administration and Power System Operation Fee (paid to Energy Market Company and Power System Operator): This fee is reviewed annually to recover the costs of operating the electricity wholesale market and power system. Q1 2015 TARIFF Energy Costs 18.02¢/kWh Decreased by 1.99 ¢/kWh Generation Companies Network Costs 5.05¢/kWh MSS Fee 0.17¢/kWh Market Admin & PSO Fee 0.05¢/kWh No Change No Change No Change SP PowerAssets SP Services Power System Operator & Energy Market Company AVERAGE MONTHLY ELECTRICITY BILLS OF DOMESTIC CUSTOMERS (TARIFF WEF 1 JANUARY 2015) Appendix 3 [Form] CS6 - Request from Contestable Customer for Installation of Electricity kWh Meterhttps://www.spgroup.com.sg/dam/jcr:27df3956-4887-4914-839e-9ebdd50e3fe0/CS6%20-%20Request%20from%20Contestable%20Customer%20for%20Installation%20of%20Electricity%20kWh%20Meter.pdf FORM CS/6 Request from Contestable Customer for Installation of Electricity kWh Meter For Official Use Serial No. : ____________________________ EBS Installation No. : ____________________________ PART I : Customer Details – To be completed by LEW To: Meters Section, SP PowerGrid through SP Services (Email: install@spgroup.com.sg) Name of Customer (Mr/Mdm) /Company (Messrs): ___________________________________________________________ UEN No.: ________________ or NRIC No.: Note : Please state the last 4 characters (i.e. last three digits and alphabet) of NRIC / FIN / passport or other personal identification number. Telephone No.: ___________ Handphone No.: ____________ Name of Contact Person for Company: ________________ Existing MSS Account No. (if any): ____________________ Master Account No. (if any): _______________________ Application No.: _______________________ Type Of Business: ______________________________ Site Address as given by IRAS: __________________________________________________________________________ (You are required to enclose a copy of the IRAS letter.) Supply Capacity : _________________ kVA/kW at ___________ Volts [Form CS/3 or CS/3H (if supply is from landlord) and COC shall be submitted together with this form] Metering Scheme : _________________ Turn On Date : ___________________ Source of Supply : SP PowerAssets Landlord Type of Connection : New Connection Upgrading Downgrading I hereby confirm that the electrical wirings at the meter installation have been checked and certified correct. Name of LEW : ____________________________________________ LEW Licence No. : ___________________ Telephone No. : _______________ Handphone No. : ___________________ Signature : _____________________________ Date : ___________________ *Note: For new supply, customer may apply for contestability status & MSS account no. after meters have been installed. LEW shall apply for license under this MSS account no. to operate electrical installation before proceeding to Installation Section to book for turn on appointment date. ________________________________________________________________________________________________ PART II – To be completed by SP Services To: Meters Section, SP PowerGrid – Application is in order. Please arrange to install the revenue meters. Name : ________________________ Signature: ___________________ Date: ____________________ ________________________________________________________________________________________________ PART III – To be completed by Meters Section, SP PowerGrid To: Supply Application, SP Services – Meters had been installed on ____________________. Details in EBS. Name : ________________________ Signature: ___________________ Date: ____________________ ________________________________________________________________________________________________ PART IV (For official use) To: Meter Data Management Branch, SP Services Data Entered by : ________________________ Signature: ___________________ Date: ____________________ (Full Name) ________________________________________________________________________________________________ PART V (For official use) To: Client Relations Branch (MSSL Section), SP Services Create MSS Account no. : ______________________ Consumer has been notified MSS account no. Account Opened by : ________________________ Signature: ___________________ Date: ____________________ (Full Name) [20240303] Berita Harian - Initiative to help KidSTART families inculcate environmentally friendly habitshttps://www.spgroup.com.sg/dam/jcr:19a49946-3abe-454c-bd0c-037f8a90df74 Reliabilityhttps://www.spgroup.com.sg/about-us/media-resources/energy-hub/reliability/not-leaving-gas-safety-to-chance SP Energy HubAnnual ReportReliabilitySustainabilityInnovation Not Leaving Gas Safety to Chance RELIABILITY SP’s gas safety ambassadors: (from left) Technician Roslee bin Mohamed Moksin, Engineer Lydia Koh and Technical Officer Muhammad Rezduan bin Abdullah. Gas Engineer Lydia Koh, 24, had just completed a lesson on energy-saving and gas safety practices. Sixty young beneficiaries from the Ang Mo Kio Family Service Centre waited eagerly for Lydia to reveal the answer to the specially designed quizzes. When she did, the room erupted in cheers, as the children rushed to make their next move on a giant snakes and ladders gameboard that Lydia designed and produced. This was one of the many regular activities organised by SP Heart Workers – the staff volunteers of SP Group. Heart Worker Lydia reaches out to communities in need by organising a sustained line-up of activities throughout the year. “We kept the game interactive, with short but impactful dos and don’ts. These children can be Powersavers and safety ambassadors among their families and friends,” Lydia said with a smile. To Lydia, who heads the Leak Survey unit at SP’s Gas Operations team, spreading gas safety practices is a top priority. She champions gas safety awareness as a member of SP’s gas safety taskforce and the SP Heart Workers. Lydia’s team of 11 inspects gas pipelines all around Singapore, on foot and in specially designed leak-detection vehicles. They cover over 400km a month. Lydia and her team member checking for gas leaks along the pipelines Driven by her desire to make a difference, Lydia is on a constant hunt for ways to uplift the job of her team to achieve greater precision and efficiency. She developed ATLAS, a combination of three apps and data visualisation tools, which enables her team to digitally file close to 3,500 reports annually from any work location. The platform which was launched in September 2019 generates monthly reports instantly, saving time required for travel and report routing. ATLAS is estimated to save 2,100 manhours per year, equivalent to over S$65,000 in cost savings. Public education continues to be a focus for Lydia, an engineer under SP’s Engineering Development for GraduatEs (EDGE) Programme. The programme enables her to gain exposure through stints in various business units over a five-year period. SP team inspecting the internal pipes of homes and sharing gas safety tips with residents. “I’ve heard about older people who try to find the source of a gas leak with a lighter, which is extremely dangerous.” “Home owners may feel we’re being overly careful, but the implications for their family members, neighbours, even their pets could be severe. Gas safety must never be left to guesswork,” cautioned Lydia. — 2 January 2020 TAGS PEOPLE OF SPRELIABILITY YOU MIGHT BE INTERESTED TO READ SP Group hosts energy leaders at the 25th AESIEAP CEO Conference in Singapore Underground wonders Hasinah leads in the coordination between LTA and SP Group on island-wide projects such the Thomson-East Coast Line and the integrated North South Corridor. Guardians of the Grid Executive Engineer Mohamad Elmi Sha Bin Mohamad Nasir and his colleagues at SP Group's Distribution Control Centre are part of the unit that oversees Singapore’s electricity grid round the clock. 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Searchhttps://www.spgroup.com.sg/search?tag=sp-utilities-mobile-app Search Searchhttps://www.spgroup.com.sg/search Search [05062017] Lianhe Zaobao - SP launches new livechat platformhttps://www.spgroup.com.sg/dam/jcr:be213c73-cdc1-4f35-9a16-b2886c41ebd0 Source: Lianhe Zaobao © Singapore Press Holdings Limited. 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������������ ������������ ������������ ������������ ������������ ������������ ������������ ������������ ������ ���������������� �������������� ������������� ������������������ ����������� �������������� �������������� �������������� �������������� �������������� ���� �������������� �������������� �������������� ������������� �������������� �������������� ���������������������� �������������� ������������������� ������������ �������������� �������������� ������������� ���������������� �������������� ��� �������������� �������������� �������������� ��������������� �������������� �������������� �������������� �������������� �������������� ���� ������������� ������������� ����������������������� ���������������������� ����������������� ������������������� �������������� ���������������� ���������������������� ����� ����������� ����������� ����������� ������������ ������������ ����������� ����������� ����������� ����������� ��� ������� ������� ������������������������������� ������������������������������������ ������������������� ������������������� ������������������ ������������������� �������������������������������������������������������������� ���������� �������������� ��������������� �������������������������� ����������������� Media Release - Electricity Tariff Revision For The Period 1 January To 31 March 2015https://www.spgroup.com.sg/dam/spgroup/wcm/connect/spgrp/8ed80bf4-b729-4275-b726-1930060fe3f9/%5B20141230%5D+Media+Release+-+Electricity+Tariff+Revision+For+The+Period+1+January+To+31+March+2015.pdf?MOD=AJPERES&CVID= 30 Dec 2014 For Immediate Release MEDIA RELEASE ELECTRICITY TARIFF REVISION FOR THE PERIOD 1 JANUARY TO 31 MARCH 2015 1. For the period from 1 Jan to 31 Mar 2015, electricity tariffs will decrease by an average of 8.0% or 1.99 cents per kWh compared to the previous quarter. 2. The tariff reduction is due to lower cost of fuel (i.e. natural gas) for electricity generation, which fell by 16.4% compared to the previous quarter. As fuel cost makes up about 50% of the tariff, this translates to a proportional reduction of 8.0% in the Q1 2015 electricity tariff. 3. The electricity tariff for households will decrease from 25.28 to 23.29 cents per kWh for 1 Jan to 31 Mar 2015. The average monthly electricity bill for families living in four-room HDB flats will decrease by $7.93 (see Appendix 3 for the average decrease for different household types). 4. SP Services reviews the electricity tariffs quarterly based on guidelines set by the Energy Market Authority (EMA), the electricity industry regulator. The tariffs given in Appendix 1 have been approved by EMA. _______________________________________________________________________________________________________ Issued by: SP Services Limited 10 Pasir Panjang Road #03-01 Mapletree Business City Singapore 117438 Co. Reg No : 199504470N www.spservices.com.sg Appendix 1 ELECTRICITY TARIFFS FROM 1 JAN 2015 Existing Tariff (without GST) New Tariff (without GST) New Tariff (with 7% GST) LOW TENSION SUPPLIES, DOMESTIC All units, ¢/kWh 25.28 23.29 24.92 LOW TENSION SUPPLIES, NON-DOMESTIC All units, ¢/kWh HIGH TENSION SMALL (HTS) SUPPLIES Contracted Capacity Charge $/kW/month Uncontracted Capacity Charge $/chargeable kW/month kWh charge, ¢/kWh Peak period (7.00am to 11.00pm) Off-peak period (11.00pm to 7.00am) Reactive power Charge ¢/chargeable kVARh HIGH TENSION LARGE (HTL) SUPPLIES Contracted Capacity Charge $/kW/month Uncontracted Capacity Charge $/chargeable kW/month kWh charge, ¢/kWh Peak period (7.00am to 11.00pm) Off-peak period (11.00pm to 7.00am) Reactive power Charge ¢/chargeable kVARh EXTRA HIGH TENSION (EHT) SUPPLIES Contracted Capacity Charge $/kW/month 25.28 23.29 24.92 7.49 7.49 8.01 11.24 11.24 12.03 23.22 21.05 22.52 14.19 12.71 13.60 0.59 0.59 0.63 7.49 7.49 8.01 11.24 11.24 12.03 23.00 20.83 22.29 14.18 12.70 13.59 0.59 0.59 0.63 6.90 6.90 7.38 Uncontracted Capacity Charge $/chargeable kW/month kWh charge, ¢/kWh Peak period (7.00am to 11.00pm) Off-peak period (11.00pm to 7.00am) Reactive power Charge ¢/chargeable kVARh 10.35 10.35 11.07 22.06 19.91 21.30 14.08 12.60 13.48 0.48 0.48 0.51 Appendix 2 BREAKDOWN OF ELECTRICITY TARIFF 1. The electricity tariff consists of the following four components: a) Energy cost (paid to the generation companies): This component is adjusted quarterly to reflect changes in the cost of power generation. b) Network cost (paid to SP PowerAssets): This fee is reviewed annually. c) Market Support Services Fee (paid to SP Services): This fee is reviewed annually. d) Market Administration and Power System Operation Fee (paid to Energy Market Company and Power System Operator): This fee is reviewed annually to recover the costs of operating the electricity wholesale market and power system. Q1 2015 TARIFF Energy Costs 18.02¢/kWh Decreased by 1.99 ¢/kWh Generation Companies Network Costs 5.05¢/kWh MSS Fee 0.17¢/kWh Market Admin & PSO Fee 0.05¢/kWh No Change No Change No Change SP PowerAssets SP Services Power System Operator & Energy Market Company AVERAGE MONTHLY ELECTRICITY BILLS OF DOMESTIC CUSTOMERS (TARIFF WEF 1 JANUARY 2015) Appendix 3 [Form] CS6 - Request from Contestable Customer for Installation of Electricity kWh Meterhttps://www.spgroup.com.sg/dam/jcr:27df3956-4887-4914-839e-9ebdd50e3fe0/CS6%20-%20Request%20from%20Contestable%20Customer%20for%20Installation%20of%20Electricity%20kWh%20Meter.pdf FORM CS/6 Request from Contestable Customer for Installation of Electricity kWh Meter For Official Use Serial No. : ____________________________ EBS Installation No. : ____________________________ PART I : Customer Details – To be completed by LEW To: Meters Section, SP PowerGrid through SP Services (Email: install@spgroup.com.sg) Name of Customer (Mr/Mdm) /Company (Messrs): ___________________________________________________________ UEN No.: ________________ or NRIC No.: Note : Please state the last 4 characters (i.e. last three digits and alphabet) of NRIC / FIN / passport or other personal identification number. Telephone No.: ___________ Handphone No.: ____________ Name of Contact Person for Company: ________________ Existing MSS Account No. (if any): ____________________ Master Account No. (if any): _______________________ Application No.: _______________________ Type Of Business: ______________________________ Site Address as given by IRAS: __________________________________________________________________________ (You are required to enclose a copy of the IRAS letter.) Supply Capacity : _________________ kVA/kW at ___________ Volts [Form CS/3 or CS/3H (if supply is from landlord) and COC shall be submitted together with this form] Metering Scheme : _________________ Turn On Date : ___________________ Source of Supply : SP PowerAssets Landlord Type of Connection : New Connection Upgrading Downgrading I hereby confirm that the electrical wirings at the meter installation have been checked and certified correct. Name of LEW : ____________________________________________ LEW Licence No. : ___________________ Telephone No. : _______________ Handphone No. : ___________________ Signature : _____________________________ Date : ___________________ *Note: For new supply, customer may apply for contestability status & MSS account no. after meters have been installed. LEW shall apply for license under this MSS account no. to operate electrical installation before proceeding to Installation Section to book for turn on appointment date. ________________________________________________________________________________________________ PART II – To be completed by SP Services To: Meters Section, SP PowerGrid – Application is in order. Please arrange to install the revenue meters. Name : ________________________ Signature: ___________________ Date: ____________________ ________________________________________________________________________________________________ PART III – To be completed by Meters Section, SP PowerGrid To: Supply Application, SP Services – Meters had been installed on ____________________. Details in EBS. Name : ________________________ Signature: ___________________ Date: ____________________ ________________________________________________________________________________________________ PART IV (For official use) To: Meter Data Management Branch, SP Services Data Entered by : ________________________ Signature: ___________________ Date: ____________________ (Full Name) ________________________________________________________________________________________________ PART V (For official use) To: Client Relations Branch (MSSL Section), SP Services Create MSS Account no. : ______________________ Consumer has been notified MSS account no. Account Opened by : ________________________ Signature: ___________________ Date: ____________________ (Full Name) [20240303] Berita Harian - Initiative to help KidSTART families inculcate environmentally friendly habitshttps://www.spgroup.com.sg/dam/jcr:19a49946-3abe-454c-bd0c-037f8a90df74 Reliabilityhttps://www.spgroup.com.sg/about-us/media-resources/energy-hub/reliability/not-leaving-gas-safety-to-chance SP Energy HubAnnual ReportReliabilitySustainabilityInnovation Not Leaving Gas Safety to Chance RELIABILITY SP’s gas safety ambassadors: (from left) Technician Roslee bin Mohamed Moksin, Engineer Lydia Koh and Technical Officer Muhammad Rezduan bin Abdullah. Gas Engineer Lydia Koh, 24, had just completed a lesson on energy-saving and gas safety practices. Sixty young beneficiaries from the Ang Mo Kio Family Service Centre waited eagerly for Lydia to reveal the answer to the specially designed quizzes. When she did, the room erupted in cheers, as the children rushed to make their next move on a giant snakes and ladders gameboard that Lydia designed and produced. This was one of the many regular activities organised by SP Heart Workers – the staff volunteers of SP Group. Heart Worker Lydia reaches out to communities in need by organising a sustained line-up of activities throughout the year. “We kept the game interactive, with short but impactful dos and don’ts. These children can be Powersavers and safety ambassadors among their families and friends,” Lydia said with a smile. To Lydia, who heads the Leak Survey unit at SP’s Gas Operations team, spreading gas safety practices is a top priority. She champions gas safety awareness as a member of SP’s gas safety taskforce and the SP Heart Workers. Lydia’s team of 11 inspects gas pipelines all around Singapore, on foot and in specially designed leak-detection vehicles. They cover over 400km a month. Lydia and her team member checking for gas leaks along the pipelines Driven by her desire to make a difference, Lydia is on a constant hunt for ways to uplift the job of her team to achieve greater precision and efficiency. She developed ATLAS, a combination of three apps and data visualisation tools, which enables her team to digitally file close to 3,500 reports annually from any work location. The platform which was launched in September 2019 generates monthly reports instantly, saving time required for travel and report routing. ATLAS is estimated to save 2,100 manhours per year, equivalent to over S$65,000 in cost savings. Public education continues to be a focus for Lydia, an engineer under SP’s Engineering Development for GraduatEs (EDGE) Programme. The programme enables her to gain exposure through stints in various business units over a five-year period. SP team inspecting the internal pipes of homes and sharing gas safety tips with residents. “I’ve heard about older people who try to find the source of a gas leak with a lighter, which is extremely dangerous.” “Home owners may feel we’re being overly careful, but the implications for their family members, neighbours, even their pets could be severe. Gas safety must never be left to guesswork,” cautioned Lydia. — 2 January 2020 TAGS PEOPLE OF SPRELIABILITY YOU MIGHT BE INTERESTED TO READ SP Group hosts energy leaders at the 25th AESIEAP CEO Conference in Singapore Underground wonders Hasinah leads in the coordination between LTA and SP Group on island-wide projects such the Thomson-East Coast Line and the integrated North South Corridor. Guardians of the Grid Executive Engineer Mohamad Elmi Sha Bin Mohamad Nasir and his colleagues at SP Group's Distribution Control Centre are part of the unit that oversees Singapore’s electricity grid round the clock. 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7 January 2015 FOR IMMEDIATE RELEASE Mobile App to Help Consumers Reduce Energy and Water Consumption 1. SP Services has launched a new mobile app as part of a joint pilot between SP Services, EMA and PUB to help consumers reduce energy and water consumption, lower their utilities bill and conserve the environment. 2. During the pilot, the new app is available to about 310,000 consumers who have registered an online SP utilities account as of 15 September 2014. These consumers may download the app from the iTunes or Google Play Store from today to access features ranging from their historical consumption data to usage audits. Eligible users will be informed by SP Services via email by 16 January 2015. 3. The features of the new app include: (i) (ii) Home Utilities Audit: This lets users check the estimated utilities usage of their appliances at home and find out which are consuming the most energy and water. They can then set a savings target for their future bills. The app will provide steps on how to reduce their energy and water consumption to achieve those targets. Past consumption and peer comparison: Users can compare their energy and water consumption against the average and most efficient consumption of their neighbours. Users can also view their own past consumption over the last six months. Selected participants on the pilot will also receive a new e-bill or hardcopy letter providing this information. Please refer to the Annex for more details. 4. The pilot will run from January to April 2015. SP Services will use the results arising from this pilot to study how consumers respond to enhanced information feedback relating to energy and water usage before rolling out the application nationwide. 5. Managing Director of SP Services, Ms Jeanne Cheng, said, “We continuously look for ways to improve service touchpoints and customer experience. With the enhancements on our mobile and web platforms, we hope to raise customers’ awareness of energy efficiency and importance of water conservation which will also help them reduce their utility bills." 1 6. “Saving energy is a good way to help ensure a sustainable future. The new app will enable homeowners to analyse their use of electricity and gas. It will empower them to make an informed decision on efficient use of energy, lower their utility bills and reduce their carbon footprint,” said Mr Yeo Yek Seng, EMA's Acting Chief Executive. 7. “Water is a precious resource and small acts can go a long way in helping Singapore as a whole use water more efficiently. We hope that this mobile app will help consumers be more mindful of how they use water in their daily lives and in the process reduce their water usage and bills,” said Mr Chong Hou Chun, Director of PUB’s Water Supply (Network) Department. 8. Besides the two features above, all users of My Utilities Portal will also be able to perform common utility transactions on-the-go via the app, from viewing their bill and payment history to updating mailing addresses. 9. Members of the public who have questions about the pilot can email to csonline@singaporepower.com.sg or call the SP Services’ hotline at 1800 738 2000. A demo video on the new app can be found at SP Services’ website at www.singaporepower.com.sg/SPServicesMobile. – End – Jointly Issued by: SP Services Limited, Energy Market Authority and Public Utilities Board About Singapore Power and SP Services Singapore Power Group (SP) is a leading energy utility group in the Asia Pacific. It owns and operates electricity and gas transmission and distribution businesses in Singapore and Australia. Over a million industrial, commercial and residential customers in Singapore benefit from SP’s world-class transmission, distribution and market support services. The networks in Singapore are amongst the most reliable and cost-effective worldwide. SP Services, a subsidiary of SP, provides every household and business in Singapore with a convenient and efficient one stop service for electricity, water and piped gas supplies. As the Market Support Services Licensee in the deregulated electricity market in Singapore, SP Services provides meter reading, data management and billing services. It also processes consumer registration and transfers for electricity retailers, thus playing a key role in facilitating competition and consumer choice in the retail market by enabling consumers to switch seamlessly between retailers, and to buy electricity at wholesale market prices. 2 SP Services also provides metering, billing, payment collection, and customer service on behalf of other utility service providers, including PUB for water charges, CityGas for gas charges, and refuse collection companies for refuse removal fees. About the Energy Market Authority The Energy Market Authority (EMA) is a statutory board under the Ministry of Trade and Industry. Its main goals are to ensure a reliable and secure energy supply, promote effective competition in the energy market and develop a dynamic energy sector in Singapore. Through its work, the EMA seeks to forge a progressive energy landscape for sustained growth. Please visit our website www.ema.gov.sg for more information. About PUB, Singapore’s national water agency PUB is a statutory board under the Ministry of the Environment and Water Resources. It is the water agency that manages Singapore’s water supply, water catchment and used water in an integrated way. PUB has ensured a diversified and sustainable supply of water for Singapore with the Four National Taps (local catchment water, imported water, NEWater, desalinated water). To provide water for all, PUB calls on all to play our part to conserve water, keep our water catchments and waterways clean and build a relationship with water so we can enjoy our water resources. If we all play our part, we can have enough water for all our needs – for industry, for living, for life. 3 Annex Features of New App that Promote Energy Efficiency 1) Consumers can compare their energy and water consumption against the average and most efficient consumption of their neighbours. 4 2) Consumers can conduct a self-audit of their energy and water usage at home. The mobile app can guide them on steps to take to reduce their energy and water consumption. 5 3) Consumers can view their bill and historical consumption, as well as receive energy and water conservation tips. 6

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The SP Utilities app and the new SP bill are designed to serve you better. You have tools at your fingertips to track your electricity, water and gas usage, and even compare your consumption pattern with that of your neighbours. More features are coming your way, to help you do more with less. We’ll keep raising the bar, to help you keep consumption and cost down. With SP, your bill is designed to help you track past consumption, compare your power usage with that of your neighbours’ and receive tips on saving energy. TAGS SERVICE EXCELLENCESP UTILITIES MOBILE APPYEAR IN REVIEW 2017 YOU MIGHT BE INTERESTED TO READ How this 'grid doctor' maintains the health of Singapore's electricity network so everything stays on Ground feedback, digital tools: How she helps 8,000 workers end their day safely Faster repairs, fewer disruptions: Meet the innovative teams using smart tech to keep your piped gas supply flowing Category: Reliability Searchhttps://www.spgroup.com.sg/search?tag=save-energy-save-cost Search Searchhttps://www.spgroup.com.sg/search?tag=save-energy-save-cost Search Searchhttps://www.spgroup.com.sg/search?tag=save-energy-save-cost Search Searchhttps://www.spgroup.com.sg/search?tag=save-energy-save-cost Search Searchhttps://www.spgroup.com.sg/search?tag=save-energy-save-cost Search Searchhttps://www.spgroup.com.sg/search?tag=save-energy-save-cost Search Searchhttps://www.spgroup.com.sg/search?tag=save-energy-save-cost Search Searchhttps://www.spgroup.com.sg/search?tag=save-energy-save-cost Search Searchhttps://www.spgroup.com.sg/search?tag=save-energy-save-cost Search Searchhttps://www.spgroup.com.sg/search?tag=save-energy-save-cost Search Searchhttps://www.spgroup.com.sg/search?tag=save-energy-save-cost Search Searchhttps://www.spgroup.com.sg/search?tag=save-energy-save-cost Search Searchhttps://www.spgroup.com.sg/search?tag=save-energy-save-cost Search Reliabilityhttps://www.spgroup.com.sg/about-us/media-resources/energy-hub/reliability/saving-energy-and-cost SP Energy HubAnnual ReportReliabilitySustainabilityInnovation Saving Energy and Cost RELIABILITY You can have power in your hands to save energy and cost. The SP Utilities app and the new SP bill are designed to serve you better. You have tools at your fingertips to track your electricity, water and gas usage, and even compare your consumption pattern with that of your neighbours. More features are coming your way, to help you do more with less. We’ll keep raising the bar, to help you keep consumption and cost down. With SP, your bill is designed to help you track past consumption, compare your power usage with that of your neighbours’ and receive tips on saving energy. TAGS SERVICE EXCELLENCESP UTILITIES MOBILE APPYEAR IN REVIEW 2017 YOU MIGHT BE INTERESTED TO READ How this 'grid doctor' maintains the health of Singapore's electricity network so everything stays on Ground feedback, digital tools: How she helps 8,000 workers end their day safely Faster repairs, fewer disruptions: Meet the innovative teams using smart tech to keep your piped gas supply flowing Category: Reliability Searchhttps://www.spgroup.com.sg/search?tag=save-energy-save-cost Search Searchhttps://www.spgroup.com.sg/search?tag=save-energy-save-cost Search Searchhttps://www.spgroup.com.sg/search?tag=save-energy-save-cost Search Searchhttps://www.spgroup.com.sg/search?tag=save-energy-save-cost Search Reliabilityhttps://www.spgroup.com.sg/about-us/media-resources/energy-hub/reliability/saving-energy-and-cost SP Energy HubAnnual ReportReliabilitySustainabilityInnovation Saving Energy and Cost RELIABILITY You can have power in your hands to save energy and cost. The SP Utilities app and the new SP bill are designed to serve you better. You have tools at your fingertips to track your electricity, water and gas usage, and even compare your consumption pattern with that of your neighbours. More features are coming your way, to help you do more with less. We’ll keep raising the bar, to help you keep consumption and cost down. With SP, your bill is designed to help you track past consumption, compare your power usage with that of your neighbours’ and receive tips on saving energy. TAGS SERVICE EXCELLENCESP UTILITIES MOBILE APPYEAR IN REVIEW 2017 YOU MIGHT BE INTERESTED TO READ How this 'grid doctor' maintains the health of Singapore's electricity network so everything stays on Ground feedback, digital tools: How she helps 8,000 workers end their day safely Faster repairs, fewer disruptions: Meet the innovative teams using smart tech to keep your piped gas supply flowing Category: Reliability Searchhttps://www.spgroup.com.sg/search?tag=save-energy-save-cost Search Searchhttps://www.spgroup.com.sg/search?tag=save-energy-save-cost Search Searchhttps://www.spgroup.com.sg/search?tag=save-energy-save-cost Search Searchhttps://www.spgroup.com.sg/search?tag=save-energy-save-cost Search Searchhttps://www.spgroup.com.sg/search?tag=save-energy-save-cost Search Reliabilityhttps://www.spgroup.com.sg/about-us/media-resources/energy-hub/reliability/saving-energy-and-cost SP Energy HubAnnual ReportReliabilitySustainabilityInnovation Saving Energy and Cost RELIABILITY You can have power in your hands to save energy and cost. The SP Utilities app and the new SP bill are designed to serve you better. You have tools at your fingertips to track your electricity, water and gas usage, and even compare your consumption pattern with that of your neighbours. More features are coming your way, to help you do more with less. We’ll keep raising the bar, to help you keep consumption and cost down. With SP, your bill is designed to help you track past consumption, compare your power usage with that of your neighbours’ and receive tips on saving energy. TAGS SERVICE EXCELLENCESP UTILITIES MOBILE APPYEAR IN REVIEW 2017 YOU MIGHT BE INTERESTED TO READ How this 'grid doctor' maintains the health of Singapore's electricity network so everything stays on Ground feedback, digital tools: How she helps 8,000 workers end their day safely Faster repairs, fewer disruptions: Meet the innovative teams using smart tech to keep your piped gas supply flowing Category: Reliability Searchhttps://www.spgroup.com.sg/search?tag=save-energy-save-cost Search Searchhttps://www.spgroup.com.sg/search?tag=save-energy-save-cost Search Reliabilityhttps://www.spgroup.com.sg/about-us/media-resources/energy-hub/reliability/saving-energy-and-cost SP Energy HubAnnual ReportReliabilitySustainabilityInnovation Saving Energy and Cost RELIABILITY You can have power in your hands to save energy and cost. The SP Utilities app and the new SP bill are designed to serve you better. You have tools at your fingertips to track your electricity, water and gas usage, and even compare your consumption pattern with that of your neighbours. More features are coming your way, to help you do more with less. We’ll keep raising the bar, to help you keep consumption and cost down. With SP, your bill is designed to help you track past consumption, compare your power usage with that of your neighbours’ and receive tips on saving energy. TAGS SERVICE EXCELLENCESP UTILITIES MOBILE APPYEAR IN REVIEW 2017 YOU MIGHT BE INTERESTED TO READ How this 'grid doctor' maintains the health of Singapore's electricity network so everything stays on Ground feedback, digital tools: How she helps 8,000 workers end their day safely Faster repairs, fewer disruptions: Meet the innovative teams using smart tech to keep your piped gas supply flowing Category: Reliability Searchhttps://www.spgroup.com.sg/search?tag=save-energy-save-cost Search Searchhttps://www.spgroup.com.sg/search?tag=save-energy-save-cost Search Searchhttps://www.spgroup.com.sg/search?tag=save-energy-save-cost Search Searchhttps://www.spgroup.com.sg/search?tag=save-energy-save-cost Search Searchhttps://www.spgroup.com.sg/search?tag=save-energy-save-cost Search Searchhttps://www.spgroup.com.sg/search?tag=save-energy-save-cost Search Searchhttps://www.spgroup.com.sg/search?tag=save-energy-save-cost Search Searchhttps://www.spgroup.com.sg/search?tag=save-energy-save-cost Search Reliabilityhttps://www.spgroup.com.sg/about-us/media-resources/energy-hub/reliability/saving-energy-and-cost SP Energy HubAnnual ReportReliabilitySustainabilityInnovation Saving Energy and Cost RELIABILITY You can have power in your hands to save energy and cost. The SP Utilities app and the new SP bill are designed to serve you better. You have tools at your fingertips to track your electricity, water and gas usage, and even compare your consumption pattern with that of your neighbours. More features are coming your way, to help you do more with less. We’ll keep raising the bar, to help you keep consumption and cost down. With SP, your bill is designed to help you track past consumption, compare your power usage with that of your neighbours’ and receive tips on saving energy. TAGS SERVICE EXCELLENCESP UTILITIES MOBILE APPYEAR IN REVIEW 2017 YOU MIGHT BE INTERESTED TO READ How this 'grid doctor' maintains the health of Singapore's electricity network so everything stays on Ground feedback, digital tools: How she helps 8,000 workers end their day safely Faster repairs, fewer disruptions: Meet the innovative teams using smart tech to keep your piped gas supply flowing Category: Reliability Searchhttps://www.spgroup.com.sg/search?tag=save-energy-save-cost Search Reliabilityhttps://www.spgroup.com.sg/about-us/media-resources/energy-hub/reliability/saving-energy-and-cost SP Energy HubAnnual ReportReliabilitySustainabilityInnovation Saving Energy and Cost RELIABILITY You can have power in your hands to save energy and cost. The SP Utilities app and the new SP bill are designed to serve you better. You have tools at your fingertips to track your electricity, water and gas usage, and even compare your consumption pattern with that of your neighbours. More features are coming your way, to help you do more with less. We’ll keep raising the bar, to help you keep consumption and cost down. With SP, your bill is designed to help you track past consumption, compare your power usage with that of your neighbours’ and receive tips on saving energy. TAGS SERVICE EXCELLENCESP UTILITIES MOBILE APPYEAR IN REVIEW 2017 YOU MIGHT BE INTERESTED TO READ How this 'grid doctor' maintains the health of Singapore's electricity network so everything stays on Ground feedback, digital tools: How she helps 8,000 workers end their day safely Faster repairs, fewer disruptions: Meet the innovative teams using smart tech to keep your piped gas supply flowing Category: Reliability Searchhttps://www.spgroup.com.sg/search?tag=save-energy-save-cost Search Searchhttps://www.spgroup.com.sg/search?tag=save-energy-save-cost Search Reliabilityhttps://www.spgroup.com.sg/about-us/media-resources/energy-hub/reliability/saving-energy-and-cost SP Energy HubAnnual ReportReliabilitySustainabilityInnovation Saving Energy and Cost RELIABILITY You can have power in your hands to save energy and cost. The SP Utilities app and the new SP bill are designed to serve you better. You have tools at your fingertips to track your electricity, water and gas usage, and even compare your consumption pattern with that of your neighbours. More features are coming your way, to help you do more with less. We’ll keep raising the bar, to help you keep consumption and cost down. With SP, your bill is designed to help you track past consumption, compare your power usage with that of your neighbours’ and receive tips on saving energy. TAGS SERVICE EXCELLENCESP UTILITIES MOBILE APPYEAR IN REVIEW 2017 YOU MIGHT BE INTERESTED TO READ How this 'grid doctor' maintains the health of Singapore's electricity network so everything stays on Ground feedback, digital tools: How she helps 8,000 workers end their day safely Faster repairs, fewer disruptions: Meet the innovative teams using smart tech to keep your piped gas supply flowing Category: Reliability Searchhttps://www.spgroup.com.sg/search?tag=save-energy-save-cost Search Searchhttps://www.spgroup.com.sg/search?tag=save-energy-save-cost Search Reliabilityhttps://www.spgroup.com.sg/about-us/media-resources/energy-hub/reliability/saving-energy-and-cost SP Energy HubAnnual ReportReliabilitySustainabilityInnovation Saving Energy and Cost RELIABILITY You can have power in your hands to save energy and cost. The SP Utilities app and the new SP bill are designed to serve you better. You have tools at your fingertips to track your electricity, water and gas usage, and even compare your consumption pattern with that of your neighbours. More features are coming your way, to help you do more with less. We’ll keep raising the bar, to help you keep consumption and cost down. With SP, your bill is designed to help you track past consumption, compare your power usage with that of your neighbours’ and receive tips on saving energy. 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The SP Utilities app and the new SP bill are designed to serve you better. You have tools at your fingertips to track your electricity, water and gas usage, and even compare your consumption pattern with that of your neighbours. More features are coming your way, to help you do more with less. We’ll keep raising the bar, to help you keep consumption and cost down. With SP, your bill is designed to help you track past consumption, compare your power usage with that of your neighbours’ and receive tips on saving energy. 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The SP Utilities app and the new SP bill are designed to serve you better. You have tools at your fingertips to track your electricity, water and gas usage, and even compare your consumption pattern with that of your neighbours. More features are coming your way, to help you do more with less. We’ll keep raising the bar, to help you keep consumption and cost down. With SP, your bill is designed to help you track past consumption, compare your power usage with that of your neighbours’ and receive tips on saving energy. TAGS SERVICE EXCELLENCESP UTILITIES MOBILE APPYEAR IN REVIEW 2017 YOU MIGHT BE INTERESTED TO READ How this 'grid doctor' maintains the health of Singapore's electricity network so everything stays on Ground feedback, digital tools: How she helps 8,000 workers end their day safely Faster repairs, fewer disruptions: Meet the innovative teams using smart tech to keep your piped gas supply flowing Category: Reliability Searchhttps://www.spgroup.com.sg/search?tag=save-energy-save-cost Search Searchhttps://www.spgroup.com.sg/search?tag=save-energy-save-cost Search Searchhttps://www.spgroup.com.sg/search?tag=save-energy-save-cost Search Searchhttps://www.spgroup.com.sg/search?tag=save-energy-save-cost Search Searchhttps://www.spgroup.com.sg/search?tag=save-energy-save-cost Search Searchhttps://www.spgroup.com.sg/search?tag=save-energy-save-cost Search Searchhttps://www.spgroup.com.sg/search?tag=save-energy-save-cost Search Searchhttps://www.spgroup.com.sg/search?tag=save-energy-save-cost Search Searchhttps://www.spgroup.com.sg/search?tag=save-energy-save-cost Search Searchhttps://www.spgroup.com.sg/search?tag=save-energy-save-cost Search Searchhttps://www.spgroup.com.sg/search?tag=save-energy-save-cost Search Searchhttps://www.spgroup.com.sg/search?tag=save-energy-save-cost Search Reliabilityhttps://www.spgroup.com.sg/about-us/media-resources/energy-hub/reliability/saving-energy-and-cost SP Energy HubAnnual ReportReliabilitySustainabilityInnovation Saving Energy and Cost RELIABILITY You can have power in your hands to save energy and cost. The SP Utilities app and the new SP bill are designed to serve you better. You have tools at your fingertips to track your electricity, water and gas usage, and even compare your consumption pattern with that of your neighbours. More features are coming your way, to help you do more with less. We’ll keep raising the bar, to help you keep consumption and cost down. With SP, your bill is designed to help you track past consumption, compare your power usage with that of your neighbours’ and receive tips on saving energy. TAGS SERVICE EXCELLENCESP UTILITIES MOBILE APPYEAR IN REVIEW 2017 YOU MIGHT BE INTERESTED TO READ How this 'grid doctor' maintains the health of Singapore's electricity network so everything stays on Ground feedback, digital tools: How she helps 8,000 workers end their day safely Faster repairs, fewer disruptions: Meet the innovative teams using smart tech to keep your piped gas supply flowing Category: Reliability Searchhttps://www.spgroup.com.sg/search?tag=save-energy-save-cost Search Searchhttps://www.spgroup.com.sg/search?tag=save-energy-save-cost Search Reliabilityhttps://www.spgroup.com.sg/about-us/media-resources/energy-hub/reliability/saving-energy-and-cost SP Energy HubAnnual ReportReliabilitySustainabilityInnovation Saving Energy and Cost RELIABILITY You can have power in your hands to save energy and cost. The SP Utilities app and the new SP bill are designed to serve you better. You have tools at your fingertips to track your electricity, water and gas usage, and even compare your consumption pattern with that of your neighbours. More features are coming your way, to help you do more with less. We’ll keep raising the bar, to help you keep consumption and cost down. With SP, your bill is designed to help you track past consumption, compare your power usage with that of your neighbours’ and receive tips on saving energy. TAGS SERVICE EXCELLENCESP UTILITIES MOBILE APPYEAR IN REVIEW 2017 YOU MIGHT BE INTERESTED TO READ How this 'grid doctor' maintains the health of Singapore's electricity network so everything stays on Ground feedback, digital tools: How she helps 8,000 workers end their day safely Faster repairs, fewer disruptions: Meet the innovative teams using smart tech to keep your piped gas supply flowing Category: Reliability Searchhttps://www.spgroup.com.sg/search?tag=save-energy-save-cost Search Searchhttps://www.spgroup.com.sg/search?tag=save-energy-save-cost Search Searchhttps://www.spgroup.com.sg/search?tag=save-energy-save-cost Search Searchhttps://www.spgroup.com.sg/search?tag=save-energy-save-cost Search Searchhttps://www.spgroup.com.sg/search?tag=save-energy-save-cost Search Searchhttps://www.spgroup.com.sg/search?tag=save-energy-save-cost Search Reliabilityhttps://www.spgroup.com.sg/about-us/media-resources/energy-hub/reliability/saving-energy-and-cost SP Energy HubAnnual ReportReliabilitySustainabilityInnovation Saving Energy and Cost RELIABILITY You can have power in your hands to save energy and cost. The SP Utilities app and the new SP bill are designed to serve you better. You have tools at your fingertips to track your electricity, water and gas usage, and even compare your consumption pattern with that of your neighbours. More features are coming your way, to help you do more with less. We’ll keep raising the bar, to help you keep consumption and cost down. With SP, your bill is designed to help you track past consumption, compare your power usage with that of your neighbours’ and receive tips on saving energy. TAGS SERVICE EXCELLENCESP UTILITIES MOBILE APPYEAR IN REVIEW 2017 YOU MIGHT BE INTERESTED TO READ How this 'grid doctor' maintains the health of Singapore's electricity network so everything stays on Ground feedback, digital tools: How she helps 8,000 workers end their day safely Faster repairs, fewer disruptions: Meet the innovative teams using smart tech to keep your piped gas supply flowing Category: Reliability Searchhttps://www.spgroup.com.sg/search?tag=save-energy-save-cost Search Reliabilityhttps://www.spgroup.com.sg/about-us/media-resources/energy-hub/reliability/saving-energy-and-cost SP Energy HubAnnual ReportReliabilitySustainabilityInnovation Saving Energy and Cost RELIABILITY You can have power in your hands to save energy and cost. The SP Utilities app and the new SP bill are designed to serve you better. You have tools at your fingertips to track your electricity, water and gas usage, and even compare your consumption pattern with that of your neighbours. More features are coming your way, to help you do more with less. We’ll keep raising the bar, to help you keep consumption and cost down. With SP, your bill is designed to help you track past consumption, compare your power usage with that of your neighbours’ and receive tips on saving energy. TAGS SERVICE EXCELLENCESP UTILITIES MOBILE APPYEAR IN REVIEW 2017 YOU MIGHT BE INTERESTED TO READ How this 'grid doctor' maintains the health of Singapore's electricity network so everything stays on Ground feedback, digital tools: How she helps 8,000 workers end their day safely Faster repairs, fewer disruptions: Meet the innovative teams using smart tech to keep your piped gas supply flowing Category: Reliability Searchhttps://www.spgroup.com.sg/search?tag=save-energy-save-cost Search Searchhttps://www.spgroup.com.sg/search?tag=save-energy-save-cost Search Searchhttps://www.spgroup.com.sg/search?tag=save-energy-save-cost Search Searchhttps://www.spgroup.com.sg/search?tag=save-energy-save-cost Search Searchhttps://www.spgroup.com.sg/search?tag=save-energy-save-cost Search Reliabilityhttps://www.spgroup.com.sg/about-us/media-resources/energy-hub/reliability/saving-energy-and-cost SP Energy HubAnnual ReportReliabilitySustainabilityInnovation Saving Energy and Cost RELIABILITY You can have power in your hands to save energy and cost. The SP Utilities app and the new SP bill are designed to serve you better. You have tools at your fingertips to track your electricity, water and gas usage, and even compare your consumption pattern with that of your neighbours. More features are coming your way, to help you do more with less. We’ll keep raising the bar, to help you keep consumption and cost down. With SP, your bill is designed to help you track past consumption, compare your power usage with that of your neighbours’ and receive tips on saving energy. TAGS SERVICE EXCELLENCESP UTILITIES MOBILE APPYEAR IN REVIEW 2017 YOU MIGHT BE INTERESTED TO READ How this 'grid doctor' maintains the health of Singapore's electricity network so everything stays on Ground feedback, digital tools: How she helps 8,000 workers end their day safely Faster repairs, fewer disruptions: Meet the innovative teams using smart tech to keep your piped gas supply flowing Category: Reliability Searchhttps://www.spgroup.com.sg/search?tag=save-energy-save-cost Search Searchhttps://www.spgroup.com.sg/search?tag=save-energy-save-cost Search Searchhttps://www.spgroup.com.sg/search?tag=save-energy-save-cost Search Searchhttps://www.spgroup.com.sg/search?tag=save-energy-save-cost Search Searchhttps://www.spgroup.com.sg/search?tag=save-energy-save-cost Search Searchhttps://www.spgroup.com.sg/search?tag=save-energy-save-cost Search Reliabilityhttps://www.spgroup.com.sg/about-us/media-resources/energy-hub/reliability/saving-energy-and-cost SP Energy HubAnnual ReportReliabilitySustainabilityInnovation Saving Energy and Cost RELIABILITY You can have power in your hands to save energy and cost. The SP Utilities app and the new SP bill are designed to serve you better. You have tools at your fingertips to track your electricity, water and gas usage, and even compare your consumption pattern with that of your neighbours. More features are coming your way, to help you do more with less. We’ll keep raising the bar, to help you keep consumption and cost down. With SP, your bill is designed to help you track past consumption, compare your power usage with that of your neighbours’ and receive tips on saving energy. TAGS SERVICE EXCELLENCESP UTILITIES MOBILE APPYEAR IN REVIEW 2017 YOU MIGHT BE INTERESTED TO READ Engineer, 27, shares how she is undaunted by male-dominated energy industry & climbs the ranks Lighting the way: Following in his father’s footsteps to keep S’pore’s power grid running 24/7 How this technical officer and robot SPock hunt hazards to protect Singapore’s power tunnels Category: Reliability Reliabilityhttps://www.spgroup.com.sg/about-us/media-resources/energy-hub/reliability/saving-energy-and-cost SP Energy HubAnnual ReportReliabilitySustainabilityInnovation Saving Energy and Cost RELIABILITY You can have power in your hands to save energy and cost. The SP Utilities app and the new SP bill are designed to serve you better. You have tools at your fingertips to track your electricity, water and gas usage, and even compare your consumption pattern with that of your neighbours. More features are coming your way, to help you do more with less. We’ll keep raising the bar, to help you keep consumption and cost down. With SP, your bill is designed to help you track past consumption, compare your power usage with that of your neighbours’ and receive tips on saving energy. TAGS SERVICE EXCELLENCESP UTILITIES MOBILE APPYEAR IN REVIEW 2017 YOU MIGHT BE INTERESTED TO READ How this 'grid doctor' maintains the health of Singapore's electricity network so everything stays on Ground feedback, digital tools: How she helps 8,000 workers end their day safely Faster repairs, fewer disruptions: Meet the innovative teams using smart tech to keep your piped gas supply flowing Category: Reliability Searchhttps://www.spgroup.com.sg/search?tag=save-energy-save-cost Search Searchhttps://www.spgroup.com.sg/search?tag=save-energy-save-cost Search Searchhttps://www.spgroup.com.sg/search?tag=save-energy-save-cost Search Searchhttps://www.spgroup.com.sg/search?tag=save-energy-save-cost Search Searchhttps://www.spgroup.com.sg/search?tag=save-energy-save-cost Search Searchhttps://www.spgroup.com.sg/search?tag=save-energy-save-cost Search Reliabilityhttps://www.spgroup.com.sg/about-us/media-resources/energy-hub/reliability/saving-energy-and-cost SP Energy HubAnnual ReportReliabilitySustainabilityInnovation Saving Energy and Cost RELIABILITY You can have power in your hands to save energy and cost. The SP Utilities app and the new SP bill are designed to serve you better. You have tools at your fingertips to track your electricity, water and gas usage, and even compare your consumption pattern with that of your neighbours. More features are coming your way, to help you do more with less. We’ll keep raising the bar, to help you keep consumption and cost down. With SP, your bill is designed to help you track past consumption, compare your power usage with that of your neighbours’ and receive tips on saving energy. TAGS SERVICE EXCELLENCESP UTILITIES MOBILE APPYEAR IN REVIEW 2017 YOU MIGHT BE INTERESTED TO READ Engineer, 27, shares how she is undaunted by male-dominated energy industry & climbs the ranks Lighting the way: Following in his father’s footsteps to keep S’pore’s power grid running 24/7 How this technical officer and robot SPock hunt hazards to protect Singapore’s power tunnels Category: Reliability Searchhttps://www.spgroup.com.sg/search?tag=save-energy-save-cost Search Searchhttps://www.spgroup.com.sg/search?tag=save-energy-save-cost Search Searchhttps://www.spgroup.com.sg/search?tag=save-energy-save-cost Search Searchhttps://www.spgroup.com.sg/search?tag=save-energy-save-cost Search Searchhttps://www.spgroup.com.sg/search?tag=save-energy-save-cost Search Searchhttps://www.spgroup.com.sg/search?tag=save-energy-save-cost Search Searchhttps://www.spgroup.com.sg/search?tag=save-energy-save-cost Search Searchhttps://www.spgroup.com.sg/search?tag=save-energy-save-cost Search Searchhttps://www.spgroup.com.sg/search?tag=save-energy-save-cost Search Searchhttps://www.spgroup.com.sg/search?tag=save-energy-save-cost Search Reliabilityhttps://www.spgroup.com.sg/about-us/media-resources/energy-hub/reliability/saving-energy-and-cost SP Energy HubAnnual ReportReliabilitySustainabilityInnovation Saving Energy and Cost RELIABILITY You can have power in your hands to save energy and cost. The SP Utilities app and the new SP bill are designed to serve you better. You have tools at your fingertips to track your electricity, water and gas usage, and even compare your consumption pattern with that of your neighbours. More features are coming your way, to help you do more with less. We’ll keep raising the bar, to help you keep consumption and cost down. With SP, your bill is designed to help you track past consumption, compare your power usage with that of your neighbours’ and receive tips on saving energy. TAGS SERVICE EXCELLENCESP UTILITIES MOBILE APPYEAR IN REVIEW 2017 YOU MIGHT BE INTERESTED TO READ Engineer, 27, shares how she is undaunted by male-dominated energy industry & climbs the ranks Lighting the way: Following in his father’s footsteps to keep S’pore’s power grid running 24/7 How this technical officer and robot SPock hunt hazards to protect Singapore’s power tunnels Category: Reliability Searchhttps://www.spgroup.com.sg/search?tag=save-energy-save-cost Search Searchhttps://www.spgroup.com.sg/search?tag=save-energy-save-cost Search Reliabilityhttps://www.spgroup.com.sg/about-us/media-resources/energy-hub/reliability/saving-energy-and-cost SP Energy HubAnnual ReportReliabilitySustainabilityInnovation Saving Energy and Cost RELIABILITY You can have power in your hands to save energy and cost. The SP Utilities app and the new SP bill are designed to serve you better. You have tools at your fingertips to track your electricity, water and gas usage, and even compare your consumption pattern with that of your neighbours. More features are coming your way, to help you do more with less. We’ll keep raising the bar, to help you keep consumption and cost down. With SP, your bill is designed to help you track past consumption, compare your power usage with that of your neighbours’ and receive tips on saving energy. TAGS SERVICE EXCELLENCESP UTILITIES MOBILE APPYEAR IN REVIEW 2017 YOU MIGHT BE INTERESTED TO READ Engineer, 27, shares how she is undaunted by male-dominated energy industry & climbs the ranks Lighting the way: Following in his father’s footsteps to keep S’pore’s power grid running 24/7 How this technical officer and robot SPock hunt hazards to protect Singapore’s power tunnels Category: Reliability Searchhttps://www.spgroup.com.sg/search?tag=save-energy-save-cost Search Searchhttps://www.spgroup.com.sg/search?tag=save-energy-save-cost Search Searchhttps://www.spgroup.com.sg/search?tag=save-energy-save-cost Search Searchhttps://www.spgroup.com.sg/search?tag=save-energy-save-cost Search Searchhttps://www.spgroup.com.sg/search?tag=save-energy-save-cost Search Searchhttps://www.spgroup.com.sg/search?tag=save-energy-save-cost Search Searchhttps://www.spgroup.com.sg/search?tag=save-energy-save-cost Search Searchhttps://www.spgroup.com.sg/search?tag=save-energy-save-cost Search Reliabilityhttps://www.spgroup.com.sg/about-us/media-resources/energy-hub/reliability/saving-energy-and-cost SP Energy HubAnnual ReportReliabilitySustainabilityInnovation Saving Energy and Cost RELIABILITY You can have power in your hands to save energy and cost. The SP Utilities app and the new SP bill are designed to serve you better. You have tools at your fingertips to track your electricity, water and gas usage, and even compare your consumption pattern with that of your neighbours. More features are coming your way, to help you do more with less. We’ll keep raising the bar, to help you keep consumption and cost down. With SP, your bill is designed to help you track past consumption, compare your power usage with that of your neighbours’ and receive tips on saving energy. TAGS SERVICE EXCELLENCESP UTILITIES MOBILE APPYEAR IN REVIEW 2017 YOU MIGHT BE INTERESTED TO READ Engineer, 27, shares how she is undaunted by male-dominated energy industry & climbs the ranks Lighting the way: Following in his father’s footsteps to keep S’pore’s power grid running 24/7 How this technical officer and robot SPock hunt hazards to protect Singapore’s power tunnels Category: Reliability Searchhttps://www.spgroup.com.sg/search?tag=save-energy-save-cost Search Searchhttps://www.spgroup.com.sg/search?tag=save-energy-save-cost Search Reliabilityhttps://www.spgroup.com.sg/about-us/media-resources/energy-hub/reliability/saving-energy-and-cost SP Energy HubAnnual ReportReliabilitySustainabilityInnovation Saving Energy and Cost RELIABILITY You can have power in your hands to save energy and cost. The SP Utilities app and the new SP bill are designed to serve you better. You have tools at your fingertips to track your electricity, water and gas usage, and even compare your consumption pattern with that of your neighbours. More features are coming your way, to help you do more with less. We’ll keep raising the bar, to help you keep consumption and cost down. With SP, your bill is designed to help you track past consumption, compare your power usage with that of your neighbours’ and receive tips on saving energy. TAGS SERVICE EXCELLENCESP UTILITIES MOBILE APPYEAR IN REVIEW 2017 YOU MIGHT BE INTERESTED TO READ Engineer, 27, shares how she is undaunted by male-dominated energy industry & climbs the ranks Lighting the way: Following in his father’s footsteps to keep S’pore’s power grid running 24/7 How this technical officer and robot SPock hunt hazards to protect Singapore’s power tunnels Category: Reliability Searchhttps://www.spgroup.com.sg/search?tag=save-energy-save-cost Search Searchhttps://www.spgroup.com.sg/search?tag=save-energy-save-cost Search Searchhttps://www.spgroup.com.sg/search?tag=save-energy-save-cost Search Searchhttps://www.spgroup.com.sg/search?tag=save-energy-save-cost Search Reliabilityhttps://www.spgroup.com.sg/about-us/media-resources/energy-hub/reliability/saving-energy-and-cost SP Energy HubAnnual ReportReliabilitySustainabilityInnovation Saving Energy and Cost RELIABILITY You can have power in your hands to save energy and cost. The SP Utilities app and the new SP bill are designed to serve you better. You have tools at your fingertips to track your electricity, water and gas usage, and even compare your consumption pattern with that of your neighbours. More features are coming your way, to help you do more with less. We’ll keep raising the bar, to help you keep consumption and cost down. With SP, your bill is designed to help you track past consumption, compare your power usage with that of your neighbours’ and receive tips on saving energy. TAGS SERVICE EXCELLENCESP UTILITIES MOBILE APPYEAR IN REVIEW 2017 YOU MIGHT BE INTERESTED TO READ Engineer, 27, shares how she is undaunted by male-dominated energy industry & climbs the ranks Lighting the way: Following in his father’s footsteps to keep S’pore’s power grid running 24/7 How this technical officer and robot SPock hunt hazards to protect Singapore’s power tunnels Category: Reliability Searchhttps://www.spgroup.com.sg/search?tag=save-energy-save-cost Search Searchhttps://www.spgroup.com.sg/search?tag=save-energy-save-cost Search Searchhttps://www.spgroup.com.sg/search?tag=save-energy-save-cost Search Searchhttps://www.spgroup.com.sg/search?tag=save-energy-save-cost Search Reliabilityhttps://www.spgroup.com.sg/about-us/media-resources/energy-hub/reliability/saving-energy-and-cost SP Energy HubAnnual ReportReliabilitySustainabilityInnovation Saving Energy and Cost RELIABILITY You can have power in your hands to save energy and cost. The SP Utilities app and the new SP bill are designed to serve you better. You have tools at your fingertips to track your electricity, water and gas usage, and even compare your consumption pattern with that of your neighbours. More features are coming your way, to help you do more with less. We’ll keep raising the bar, to help you keep consumption and cost down. With SP, your bill is designed to help you track past consumption, compare your power usage with that of your neighbours’ and receive tips on saving energy. TAGS SERVICE EXCELLENCESP UTILITIES MOBILE APPYEAR IN REVIEW 2017 YOU MIGHT BE INTERESTED TO READ Engineer, 27, shares how she is undaunted by male-dominated energy industry & climbs the ranks Lighting the way: Following in his father’s footsteps to keep S’pore’s power grid running 24/7 How this technical officer and robot SPock hunt hazards to protect Singapore’s power tunnels Category: Reliability Searchhttps://www.spgroup.com.sg/search?tag=save-energy-save-cost Search Searchhttps://www.spgroup.com.sg/search?tag=save-energy-save-cost Search Reliabilityhttps://www.spgroup.com.sg/about-us/media-resources/energy-hub/reliability/saving-energy-and-cost SP Energy HubAnnual ReportReliabilitySustainabilityInnovation Saving Energy and Cost RELIABILITY You can have power in your hands to save energy and cost. The SP Utilities app and the new SP bill are designed to serve you better. You have tools at your fingertips to track your electricity, water and gas usage, and even compare your consumption pattern with that of your neighbours. More features are coming your way, to help you do more with less. We’ll keep raising the bar, to help you keep consumption and cost down. With SP, your bill is designed to help you track past consumption, compare your power usage with that of your neighbours’ and receive tips on saving energy. TAGS SERVICE EXCELLENCESP UTILITIES MOBILE APPYEAR IN REVIEW 2017 YOU MIGHT BE INTERESTED TO READ Engineer, 27, shares how she is undaunted by male-dominated energy industry & climbs the ranks Lighting the way: Following in his father’s footsteps to keep S’pore’s power grid running 24/7 How this technical officer and robot SPock hunt hazards to protect Singapore’s power tunnels Category: Reliability Searchhttps://www.spgroup.com.sg/search?tag=save-energy-save-cost Search Reliabilityhttps://www.spgroup.com.sg/about-us/media-resources/energy-hub/reliability/saving-energy-and-cost SP Energy HubAnnual ReportReliabilitySustainabilityInnovation Saving Energy and Cost RELIABILITY You can have power in your hands to save energy and cost. The SP Utilities app and the new SP bill are designed to serve you better. You have tools at your fingertips to track your electricity, water and gas usage, and even compare your consumption pattern with that of your neighbours. More features are coming your way, to help you do more with less. We’ll keep raising the bar, to help you keep consumption and cost down. With SP, your bill is designed to help you track past consumption, compare your power usage with that of your neighbours’ and receive tips on saving energy. TAGS SERVICE EXCELLENCESP UTILITIES MOBILE APPYEAR IN REVIEW 2017 YOU MIGHT BE INTERESTED TO READ Engineer, 27, shares how she is undaunted by male-dominated energy industry & climbs the ranks Lighting the way: Following in his father’s footsteps to keep S’pore’s power grid running 24/7 How this technical officer and robot SPock hunt hazards to protect Singapore’s power tunnels Category: Reliability Sustainabilityhttps://www.spgroup.com.sg/about-us/media-resources/energy-hub/sustainability/doing-more-to-help-singapore-save-energy SP Energy HubAnnual ReportReliabilitySustainabilityInnovation Doing More to Help Singapore Save Energy SUSTAINABILITY For the second year running, SP Group is partnering the National Environment Agency (NEA) to encourage households to save energy through the Energy-Saving Challenge. SP is the main sponsor of the challenge. Through last year’s Challenge, over 3 months, about 7,000 participating households saved 330,000kWh, enough to power 1,000 three-room flats for more than a month. SP Services Managing Director Chuah Kee Heng joined Minister for the Environment and Water Resources Masagos Zulkifli, North West Community Development Council Mayor Dr Teo Ho Pin, NEA CEO Ronnie Tay at the launch of the challenge on 5 May 2018. — 5 May 2018 Chuah Kee Heng, Managing Director, SP Services (left) with Minister for the Environment & Water Resources Masagos Zulkifli Members of the public finding out about the Energy-Saving Challenge. TAGS SUSTAINABILITYSAVE ENERGY SAVE COST YOU MIGHT BE INTERESTED TO READ SP Group expands sustainable energy operations in China with Chongqing Transport Hub project win STMicroelectronics enhances sustainability with chiller cooling system at Toa Payoh SP signs PPA with BASF for rooftop solar deployment Category: Sustainability Searchhttps://www.spgroup.com.sg/search?tag=save-energy-save-cost Search Reliabilityhttps://www.spgroup.com.sg/about-us/media-resources/energy-hub/reliability/saving-energy-and-cost SP Energy HubAnnual ReportReliabilitySustainabilityInnovation Saving Energy and Cost RELIABILITY You can have power in your hands to save energy and cost. The SP Utilities app and the new SP bill are designed to serve you better. You have tools at your fingertips to track your electricity, water and gas usage, and even compare your consumption pattern with that of your neighbours. More features are coming your way, to help you do more with less. We’ll keep raising the bar, to help you keep consumption and cost down. With SP, your bill is designed to help you track past consumption, compare your power usage with that of your neighbours’ and receive tips on saving energy. TAGS SERVICE EXCELLENCESP UTILITIES MOBILE APPYEAR IN REVIEW 2017 YOU MIGHT BE INTERESTED TO READ Engineer, 27, shares how she is undaunted by male-dominated energy industry & climbs the ranks Lighting the way: Following in his father’s footsteps to keep S’pore’s power grid running 24/7 How this technical officer and robot SPock hunt hazards to protect Singapore’s power tunnels Category: Reliability Searchhttps://www.spgroup.com.sg/search?tag=save-energy-save-cost Search Reliabilityhttps://www.spgroup.com.sg/about-us/media-resources/energy-hub/reliability/saving-energy-and-cost SP Energy HubAnnual ReportReliabilitySustainabilityInnovation Saving Energy and Cost RELIABILITY You can have power in your hands to save energy and cost. The SP Utilities app and the new SP bill are designed to serve you better. You have tools at your fingertips to track your electricity, water and gas usage, and even compare your consumption pattern with that of your neighbours. More features are coming your way, to help you do more with less. We’ll keep raising the bar, to help you keep consumption and cost down. With SP, your bill is designed to help you track past consumption, compare your power usage with that of your neighbours’ and receive tips on saving energy. TAGS SERVICE EXCELLENCESP UTILITIES MOBILE APPYEAR IN REVIEW 2017 YOU MIGHT BE INTERESTED TO READ Engineer, 27, shares how she is undaunted by male-dominated energy industry & climbs the ranks Lighting the way: Following in his father’s footsteps to keep S’pore’s power grid running 24/7 How this technical officer and robot SPock hunt hazards to protect Singapore’s power tunnels Category: Reliability Searchhttps://www.spgroup.com.sg/search?tag=save-energy-save-cost Search Reliabilityhttps://www.spgroup.com.sg/about-us/media-resources/energy-hub/reliability/saving-energy-and-cost SP Energy HubAnnual ReportReliabilitySustainabilityInnovation Saving Energy and Cost RELIABILITY You can have power in your hands to save energy and cost. The SP Utilities app and the new SP bill are designed to serve you better. You have tools at your fingertips to track your electricity, water and gas usage, and even compare your consumption pattern with that of your neighbours. More features are coming your way, to help you do more with less. We’ll keep raising the bar, to help you keep consumption and cost down. With SP, your bill is designed to help you track past consumption, compare your power usage with that of your neighbours’ and receive tips on saving energy. TAGS SERVICE EXCELLENCESP UTILITIES MOBILE APPYEAR IN REVIEW 2017 YOU MIGHT BE INTERESTED TO READ Engineer, 27, shares how she is undaunted by male-dominated energy industry & climbs the ranks Lighting the way: Following in his father’s footsteps to keep S’pore’s power grid running 24/7 How this technical officer and robot SPock hunt hazards to protect Singapore’s power tunnels Category: Reliability Searchhttps://www.spgroup.com.sg/search?tag=save-energy-save-cost Search Searchhttps://www.spgroup.com.sg/search?tag=save-energy-save-cost Search Searchhttps://www.spgroup.com.sg/search?tag=save-energy-save-cost Search Searchhttps://www.spgroup.com.sg/search?tag=save-energy-save-cost Search Searchhttps://www.spgroup.com.sg/search?tag=save-energy-save-cost Search Reliabilityhttps://www.spgroup.com.sg/about-us/media-resources/energy-hub/reliability/saving-energy-and-cost SP Energy HubAnnual ReportReliabilitySustainabilityInnovation Saving Energy and Cost RELIABILITY You can have power in your hands to save energy and cost. The SP Utilities app and the new SP bill are designed to serve you better. You have tools at your fingertips to track your electricity, water and gas usage, and even compare your consumption pattern with that of your neighbours. More features are coming your way, to help you do more with less. We’ll keep raising the bar, to help you keep consumption and cost down. With SP, your bill is designed to help you track past consumption, compare your power usage with that of your neighbours’ and receive tips on saving energy. TAGS SERVICE EXCELLENCESP UTILITIES MOBILE APPYEAR IN REVIEW 2017 YOU MIGHT BE INTERESTED TO READ Engineer, 27, shares how she is undaunted by male-dominated energy industry & climbs the ranks Lighting the way: Following in his father’s footsteps to keep S’pore’s power grid running 24/7 How this technical officer and robot SPock hunt hazards to protect Singapore’s power tunnels Category: Reliability Sustainabilityhttps://www.spgroup.com.sg/about-us/media-resources/energy-hub/sustainability/doing-more-to-help-singapore-save-energy SP Energy HubAnnual ReportReliabilitySustainabilityInnovation Doing More to Help Singapore Save Energy SUSTAINABILITY For the second year running, SP Group is partnering the National Environment Agency (NEA) to encourage households to save energy through the Energy-Saving Challenge. SP is the main sponsor of the challenge. Through last year’s Challenge, over 3 months, about 7,000 participating households saved 330,000kWh, enough to power 1,000 three-room flats for more than a month. SP Services Managing Director Chuah Kee Heng joined Minister for the Environment and Water Resources Masagos Zulkifli, North West Community Development Council Mayor Dr Teo Ho Pin, NEA CEO Ronnie Tay at the launch of the challenge on 5 May 2018. — 5 May 2018 Chuah Kee Heng, Managing Director, SP Services (left) with Minister for the Environment & Water Resources Masagos Zulkifli Members of the public finding out about the Energy-Saving Challenge. TAGS SUSTAINABILITYSAVE ENERGY SAVE COST YOU MIGHT BE INTERESTED TO READ SP Group expands sustainable energy operations in China with Chongqing Transport Hub project win STMicroelectronics enhances sustainability with chiller cooling system at Toa Payoh SP signs PPA with BASF for rooftop solar deployment Category: Sustainability Searchhttps://www.spgroup.com.sg/search?tag=save-energy-save-cost Search Searchhttps://www.spgroup.com.sg/search?tag=save-energy-save-cost Search Reliabilityhttps://www.spgroup.com.sg/about-us/media-resources/energy-hub/reliability/saving-energy-and-cost SP Energy HubAnnual ReportReliabilitySustainabilityInnovation Saving Energy and Cost RELIABILITY You can have power in your hands to save energy and cost. The SP Utilities app and the new SP bill are designed to serve you better. You have tools at your fingertips to track your electricity, water and gas usage, and even compare your consumption pattern with that of your neighbours. More features are coming your way, to help you do more with less. We’ll keep raising the bar, to help you keep consumption and cost down. With SP, your bill is designed to help you track past consumption, compare your power usage with that of your neighbours’ and receive tips on saving energy. TAGS SERVICE EXCELLENCESP UTILITIES MOBILE APPYEAR IN REVIEW 2017 YOU MIGHT BE INTERESTED TO READ Engineer, 27, shares how she is undaunted by male-dominated energy industry & climbs the ranks Lighting the way: Following in his father’s footsteps to keep S’pore’s power grid running 24/7 How this technical officer and robot SPock hunt hazards to protect Singapore’s power tunnels Category: Reliability Searchhttps://www.spgroup.com.sg/search?tag=save-energy-save-cost Search Reliabilityhttps://www.spgroup.com.sg/about-us/media-resources/energy-hub/reliability/saving-energy-and-cost SP Energy HubAnnual ReportReliabilitySustainabilityInnovation Saving Energy and Cost RELIABILITY You can have power in your hands to save energy and cost. The SP Utilities app and the new SP bill are designed to serve you better. You have tools at your fingertips to track your electricity, water and gas usage, and even compare your consumption pattern with that of your neighbours. More features are coming your way, to help you do more with less. We’ll keep raising the bar, to help you keep consumption and cost down. With SP, your bill is designed to help you track past consumption, compare your power usage with that of your neighbours’ and receive tips on saving energy. TAGS SERVICE EXCELLENCESP UTILITIES MOBILE APPYEAR IN REVIEW 2017 YOU MIGHT BE INTERESTED TO READ Engineer, 27, shares how she is undaunted by male-dominated energy industry & climbs the ranks Lighting the way: Following in his father’s footsteps to keep S’pore’s power grid running 24/7 How this technical officer and robot SPock hunt hazards to protect Singapore’s power tunnels Category: Reliability Searchhttps://www.spgroup.com.sg/search?tag=save-energy-save-cost Search Reliabilityhttps://www.spgroup.com.sg/about-us/media-resources/energy-hub/reliability/saving-energy-and-cost SP Energy HubAnnual ReportReliabilitySustainabilityInnovation Saving Energy and Cost RELIABILITY You can have power in your hands to save energy and cost. The SP Utilities app and the new SP bill are designed to serve you better. You have tools at your fingertips to track your electricity, water and gas usage, and even compare your consumption pattern with that of your neighbours. More features are coming your way, to help you do more with less. We’ll keep raising the bar, to help you keep consumption and cost down. With SP, your bill is designed to help you track past consumption, compare your power usage with that of your neighbours’ and receive tips on saving energy. TAGS SERVICE EXCELLENCESP UTILITIES MOBILE APPYEAR IN REVIEW 2017 YOU MIGHT BE INTERESTED TO READ Engineer, 27, shares how she is undaunted by male-dominated energy industry & climbs the ranks Lighting the way: Following in his father’s footsteps to keep S’pore’s power grid running 24/7 How this technical officer and robot SPock hunt hazards to protect Singapore’s power tunnels Category: Reliability Sustainabilityhttps://www.spgroup.com.sg/about-us/media-resources/energy-hub/sustainability/doing-more-to-help-singapore-save-energy SP Energy HubAnnual ReportReliabilitySustainabilityInnovation Doing More to Help Singapore Save Energy SUSTAINABILITY For the second year running, SP Group is partnering the National Environment Agency (NEA) to encourage households to save energy through the Energy-Saving Challenge. SP is the main sponsor of the challenge. Through last year’s Challenge, over 3 months, about 7,000 participating households saved 330,000kWh, enough to power 1,000 three-room flats for more than a month. SP Services Managing Director Chuah Kee Heng joined Minister for the Environment and Water Resources Masagos Zulkifli, North West Community Development Council Mayor Dr Teo Ho Pin, NEA CEO Ronnie Tay at the launch of the challenge on 5 May 2018. — 5 May 2018 Chuah Kee Heng, Managing Director, SP Services (left) with Minister for the Environment & Water Resources Masagos Zulkifli Members of the public finding out about the Energy-Saving Challenge. TAGS SUSTAINABILITYSAVE ENERGY SAVE COST YOU MIGHT BE INTERESTED TO READ SP Group expands sustainable energy operations in China with Chongqing Transport Hub project win STMicroelectronics enhances sustainability with chiller cooling system at Toa Payoh SP signs PPA with BASF for rooftop solar deployment Category: Sustainability Searchhttps://www.spgroup.com.sg/search?tag=save-energy-save-cost Search Reliabilityhttps://www.spgroup.com.sg/about-us/media-resources/energy-hub/reliability/saving-energy-and-cost SP Energy HubAnnual ReportReliabilitySustainabilityInnovation Saving Energy and Cost RELIABILITY You can have power in your hands to save energy and cost. The SP Utilities app and the new SP bill are designed to serve you better. You have tools at your fingertips to track your electricity, water and gas usage, and even compare your consumption pattern with that of your neighbours. More features are coming your way, to help you do more with less. We’ll keep raising the bar, to help you keep consumption and cost down. With SP, your bill is designed to help you track past consumption, compare your power usage with that of your neighbours’ and receive tips on saving energy. TAGS SERVICE EXCELLENCESP UTILITIES MOBILE APPYEAR IN REVIEW 2017 YOU MIGHT BE INTERESTED TO READ Engineer, 27, shares how she is undaunted by male-dominated energy industry & climbs the ranks Lighting the way: Following in his father’s footsteps to keep S’pore’s power grid running 24/7 How this technical officer and robot SPock hunt hazards to protect Singapore’s power tunnels Category: Reliability Sustainabilityhttps://www.spgroup.com.sg/about-us/media-resources/energy-hub/sustainability/doing-more-to-help-singapore-save-energy SP Energy HubAnnual ReportReliabilitySustainabilityInnovation Doing More to Help Singapore Save Energy SUSTAINABILITY For the second year running, SP Group is partnering the National Environment Agency (NEA) to encourage households to save energy through the Energy-Saving Challenge. SP is the main sponsor of the challenge. Through last year’s Challenge, over 3 months, about 7,000 participating households saved 330,000kWh, enough to power 1,000 three-room flats for more than a month. SP Services Managing Director Chuah Kee Heng joined Minister for the Environment and Water Resources Masagos Zulkifli, North West Community Development Council Mayor Dr Teo Ho Pin, NEA CEO Ronnie Tay at the launch of the challenge on 5 May 2018. — 5 May 2018 Chuah Kee Heng, Managing Director, SP Services (left) with Minister for the Environment & Water Resources Masagos Zulkifli Members of the public finding out about the Energy-Saving Challenge. TAGS SUSTAINABILITYSAVE ENERGY SAVE COST YOU MIGHT BE INTERESTED TO READ SP Group expands sustainable energy operations in China with Chongqing Transport Hub project win STMicroelectronics enhances sustainability with chiller cooling system at Toa Payoh SP signs PPA with BASF for rooftop solar deployment Category: Sustainability Searchhttps://www.spgroup.com.sg/search?tag=save-energy-save-cost Search Reliabilityhttps://www.spgroup.com.sg/about-us/media-resources/energy-hub/reliability/saving-energy-and-cost SP Energy HubAnnual ReportReliabilitySustainabilityInnovation Saving Energy and Cost RELIABILITY You can have power in your hands to save energy and cost. The SP Utilities app and the new SP bill are designed to serve you better. You have tools at your fingertips to track your electricity, water and gas usage, and even compare your consumption pattern with that of your neighbours. More features are coming your way, to help you do more with less. We’ll keep raising the bar, to help you keep consumption and cost down. With SP, your bill is designed to help you track past consumption, compare your power usage with that of your neighbours’ and receive tips on saving energy. TAGS SERVICE EXCELLENCESP UTILITIES MOBILE APPYEAR IN REVIEW 2017 YOU MIGHT BE INTERESTED TO READ Engineer, 27, shares how she is undaunted by male-dominated energy industry & climbs the ranks Lighting the way: Following in his father’s footsteps to keep S’pore’s power grid running 24/7 How this technical officer and robot SPock hunt hazards to protect Singapore’s power tunnels Category: Reliability Sustainabilityhttps://www.spgroup.com.sg/about-us/media-resources/energy-hub/sustainability/doing-more-to-help-singapore-save-energy SP Energy HubAnnual ReportReliabilitySustainabilityInnovation Doing More to Help Singapore Save Energy SUSTAINABILITY For the second year running, SP Group is partnering the National Environment Agency (NEA) to encourage households to save energy through the Energy-Saving Challenge. SP is the main sponsor of the challenge. Through last year’s Challenge, over 3 months, about 7,000 participating households saved 330,000kWh, enough to power 1,000 three-room flats for more than a month. SP Services Managing Director Chuah Kee Heng joined Minister for the Environment and Water Resources Masagos Zulkifli, North West Community Development Council Mayor Dr Teo Ho Pin, NEA CEO Ronnie Tay at the launch of the challenge on 5 May 2018. — 5 May 2018 Chuah Kee Heng, Managing Director, SP Services (left) with Minister for the Environment & Water Resources Masagos Zulkifli Members of the public finding out about the Energy-Saving Challenge. TAGS SUSTAINABILITYSAVE ENERGY SAVE COST YOU MIGHT BE INTERESTED TO READ SP Group expands sustainable energy operations in China with Chongqing Transport Hub project win STMicroelectronics enhances sustainability with chiller cooling system at Toa Payoh SP signs PPA with BASF for rooftop solar deployment Category: Sustainability Reliabilityhttps://www.spgroup.com.sg/about-us/media-resources/energy-hub/reliability/helping-consumers-change-and-save SP Energy HubAnnual ReportReliabilitySustainabilityInnovation Helping Consumers Change and Save RELIABILITY The electricity market is opening up to all residential customers in 2018. They can choose the electricity provider and price plan that best suit their lifestyle and needs. SP Group will help them make the switch seamlessly. Customers can also choose to remain with SP Group. They can buy electricity from the Wholesale Electricity Market or continue at the regulated tariff. Buying from the wholesale market is a new option where customers pay the prevailing electricity market prices based on demand and supply. Regardless of their choice, SP Group will help customers change and save. They can connect with us through our phone hotline, website, customer service centres or chat ‘live’ with our agents on the SP Utilities mobile application. Since 2001, SP Group has been supporting the Energy Market Authority (EMA) in progressively opening the retail electricity market to competition. We will continue to operate the national power grid so consumers can enjoy the same reliable and efficient electricity supply, regardless of their choice of retailer. — 30 May 2018 Watch this video to find out more about the transmission cable tunnel project. TAGS SERVICEOPEN ELECTRICITY MARKET YOU MIGHT BE INTERESTED TO READ Engineer, 27, shares how she is undaunted by male-dominated energy industry & climbs the ranks Lighting the way: Following in his father’s footsteps to keep S’pore’s power grid running 24/7 How this technical officer and robot SPock hunt hazards to protect Singapore’s power tunnels Category: Reliability Innovationhttps://www.spgroup.com.sg/about-us/media-resources/energy-hub/innovation/data-science-and-ai-deliver-efficient-energy-solutions-to-customers SP Energy HubAnnual ReportReliabilitySustainabilityInnovation Data Science and AI Deliver Efficient Energy Solutions to Customers INNOVATION Dr Hu Yiqun, Director, SP Digital, solves energy challenges using innovative solutions. Imagine this: An Energy Brain, brimming with intelligence amassed from large volume of energy consumption data from residential households and businesses. Together with complementary data, the Energy Brain analysed the data to offer our customers with data-driven solutions. This scenario, described by Dr Hu Yiqun, Director, SP Digital, showcases a future where data science, coupled with Artificial Intelligence (AI) can improve energy services and business intelligence to customers. “Data is the new currency in our economy. Increasingly, data provides insights and information to solve real-world problems. AI is the way for machines to extract these insights and information automatically. Through the Energy Brain, we successfully helped a shipyard reduce their electricity bills by predicting its electricity load with historical data, and optimising the Energy Storage System (ESS) to deploy energy. This helps to reduce the cost of drawing energy from the grid during peak demand,” explained Dr Hu. “With machine learning, the Energy Brain can make use of data to automate the release of electricity from the batteries, charge it back up when storage runs low,” he added. Another of Dr Hu’s project involves using data science and AI to improve the operational efficiency of SP’s metering and billing processes. By applying machine learning on the retrieval of smart meter data, we can automatically analyse and predict whether a meter reading is reasonable based on customer’s profile and usage patterns. This helps to achieve productivity gains and eliminate unnecessary on-site meter investigations. Over the last 12 months, SP saved close to S$500,000 in productivity costs, and reduced S$15,000 in man-hours. These savings enabled staff to focus on more value-added tasks to better serve our customers. “Another critical function of data and AI is fault diagnosis of our grid. AI-based fault diagnosis enables greater accuracy and shorter response time in locating fault-occurring sections, components or properties. This allows us to safeguard the health of our grid network and enhances our reliability,” shared Dr Hu. The energy sector is evolving and facing digitisation at a very fast pace.  Dr Hu believes that the energy sector can play an important role to combat climate change by adjusting the way energy is being consumed. Prior to joining SP, Dr Hu’s experience spans across academia research and development, banking, payments and e-Commerce. He describes his role at SP as one that can transform a traditional business to a digital enterprise powered by data. People always matter Dr Hu maintains that despite the digital evolution being the way forward, human interpretation of insights is the conduit between data sets and achieving business outcomes. “People matter the most. My goal is to use insights to understand our customers’ needs better, pre-empt issues and fix them before they arise. This, in turn, provides greater value and better service to our customers.” — 28 April 2020 TAGS PEOPLE OF SPSP DIGITALENERGY BRAININNOVATION YOU MIGHT BE INTERESTED TO READ SP partners Pyxis to launch direct-current fast charging point for electric harbour crafts Using GET™ to help Mercatus digitally manage their tenant utilities SP Group is partnering Mercatus Co-operative Limited to deploy SP Digital’s Green Energy Tech (GET™) solutions to Mercatus’ properties. Developing the digital core of sustainable energy solutions From coding to designing systems, Ibrahim develops and manages all the central platforms and systems that power the SP Utilities app, commercial solutions, and internal projects for SP. Category: Innovation Searchhttps://www.spgroup.com.sg/search?tag=save-energy-save-cost Search Reliabilityhttps://www.spgroup.com.sg/about-us/media-resources/energy-hub/reliability/saving-energy-and-cost SP Energy HubAnnual ReportReliabilitySustainabilityInnovation Saving Energy and Cost RELIABILITY You can have power in your hands to save energy and cost. The SP Utilities app and the new SP bill are designed to serve you better. You have tools at your fingertips to track your electricity, water and gas usage, and even compare your consumption pattern with that of your neighbours. More features are coming your way, to help you do more with less. We’ll keep raising the bar, to help you keep consumption and cost down. With SP, your bill is designed to help you track past consumption, compare your power usage with that of your neighbours’ and receive tips on saving energy. TAGS SERVICE EXCELLENCESP UTILITIES MOBILE APPYEAR IN REVIEW 2017 YOU MIGHT BE INTERESTED TO READ Engineer, 27, shares how she is undaunted by male-dominated energy industry & climbs the ranks Lighting the way: Following in his father’s footsteps to keep S’pore’s power grid running 24/7 How this technical officer and robot SPock hunt hazards to protect Singapore’s power tunnels Category: Reliability Sustainabilityhttps://www.spgroup.com.sg/about-us/media-resources/energy-hub/sustainability/doing-more-to-help-singapore-save-energy SP Energy HubAnnual ReportReliabilitySustainabilityInnovation Doing More to Help Singapore Save Energy SUSTAINABILITY For the second year running, SP Group is partnering the National Environment Agency (NEA) to encourage households to save energy through the Energy-Saving Challenge. SP is the main sponsor of the challenge. Through last year’s Challenge, over 3 months, about 7,000 participating households saved 330,000kWh, enough to power 1,000 three-room flats for more than a month. SP Services Managing Director Chuah Kee Heng joined Minister for the Environment and Water Resources Masagos Zulkifli, North West Community Development Council Mayor Dr Teo Ho Pin, NEA CEO Ronnie Tay at the launch of the challenge on 5 May 2018. — 5 May 2018 Chuah Kee Heng, Managing Director, SP Services (left) with Minister for the Environment & Water Resources Masagos Zulkifli Members of the public finding out about the Energy-Saving Challenge. TAGS SUSTAINABILITYSAVE ENERGY SAVE COST YOU MIGHT BE INTERESTED TO READ SP Group expands sustainable energy operations in China with Chongqing Transport Hub project win STMicroelectronics enhances sustainability with chiller cooling system at Toa Payoh SP signs PPA with BASF for rooftop solar deployment Category: Sustainability Reliabilityhttps://www.spgroup.com.sg/about-us/media-resources/energy-hub/reliability/helping-consumers-change-and-save SP Energy HubAnnual ReportReliabilitySustainabilityInnovation Helping Consumers Change and Save RELIABILITY The electricity market is opening up to all residential customers in 2018. They can choose the electricity provider and price plan that best suit their lifestyle and needs. SP Group will help them make the switch seamlessly. Customers can also choose to remain with SP Group. They can buy electricity from the Wholesale Electricity Market or continue at the regulated tariff. Buying from the wholesale market is a new option where customers pay the prevailing electricity market prices based on demand and supply. Regardless of their choice, SP Group will help customers change and save. They can connect with us through our phone hotline, website, customer service centres or chat ‘live’ with our agents on the SP Utilities mobile application. Since 2001, SP Group has been supporting the Energy Market Authority (EMA) in progressively opening the retail electricity market to competition. We will continue to operate the national power grid so consumers can enjoy the same reliable and efficient electricity supply, regardless of their choice of retailer. — 30 May 2018 Watch this video to find out more about the transmission cable tunnel project. TAGS SERVICEOPEN ELECTRICITY MARKET YOU MIGHT BE INTERESTED TO READ Engineer, 27, shares how she is undaunted by male-dominated energy industry & climbs the ranks Lighting the way: Following in his father’s footsteps to keep S’pore’s power grid running 24/7 How this technical officer and robot SPock hunt hazards to protect Singapore’s power tunnels Category: Reliability Searchhttps://www.spgroup.com.sg/search?tag=save-energy-save-cost Search Reliabilityhttps://www.spgroup.com.sg/about-us/media-resources/energy-hub/reliability/saving-energy-and-cost SP Energy HubAnnual ReportReliabilitySustainabilityInnovation Saving Energy and Cost RELIABILITY You can have power in your hands to save energy and cost. The SP Utilities app and the new SP bill are designed to serve you better. You have tools at your fingertips to track your electricity, water and gas usage, and even compare your consumption pattern with that of your neighbours. More features are coming your way, to help you do more with less. We’ll keep raising the bar, to help you keep consumption and cost down. With SP, your bill is designed to help you track past consumption, compare your power usage with that of your neighbours’ and receive tips on saving energy. TAGS SERVICE EXCELLENCESP UTILITIES MOBILE APPYEAR IN REVIEW 2017 YOU MIGHT BE INTERESTED TO READ Engineer, 27, shares how she is undaunted by male-dominated energy industry & climbs the ranks Lighting the way: Following in his father’s footsteps to keep S’pore’s power grid running 24/7 How this technical officer and robot SPock hunt hazards to protect Singapore’s power tunnels Category: Reliability Sustainabilityhttps://www.spgroup.com.sg/about-us/media-resources/energy-hub/sustainability/doing-more-to-help-singapore-save-energy SP Energy HubAnnual ReportReliabilitySustainabilityInnovation Doing More to Help Singapore Save Energy SUSTAINABILITY For the second year running, SP Group is partnering the National Environment Agency (NEA) to encourage households to save energy through the Energy-Saving Challenge. SP is the main sponsor of the challenge. Through last year’s Challenge, over 3 months, about 7,000 participating households saved 330,000kWh, enough to power 1,000 three-room flats for more than a month. SP Services Managing Director Chuah Kee Heng joined Minister for the Environment and Water Resources Masagos Zulkifli, North West Community Development Council Mayor Dr Teo Ho Pin, NEA CEO Ronnie Tay at the launch of the challenge on 5 May 2018. — 5 May 2018 Chuah Kee Heng, Managing Director, SP Services (left) with Minister for the Environment & Water Resources Masagos Zulkifli Members of the public finding out about the Energy-Saving Challenge. TAGS SUSTAINABILITYSAVE ENERGY SAVE COST YOU MIGHT BE INTERESTED TO READ SP Group expands sustainable energy operations in China with Chongqing Transport Hub project win STMicroelectronics enhances sustainability with chiller cooling system at Toa Payoh SP signs PPA with BASF for rooftop solar deployment Category: Sustainability Reliabilityhttps://www.spgroup.com.sg/about-us/media-resources/energy-hub/reliability/helping-consumers-change-and-save SP Energy HubAnnual ReportReliabilitySustainabilityInnovation Helping Consumers Change and Save RELIABILITY The electricity market is opening up to all residential customers in 2018. They can choose the electricity provider and price plan that best suit their lifestyle and needs. SP Group will help them make the switch seamlessly. Customers can also choose to remain with SP Group. They can buy electricity from the Wholesale Electricity Market or continue at the regulated tariff. Buying from the wholesale market is a new option where customers pay the prevailing electricity market prices based on demand and supply. Regardless of their choice, SP Group will help customers change and save. They can connect with us through our phone hotline, website, customer service centres or chat ‘live’ with our agents on the SP Utilities mobile application. Since 2001, SP Group has been supporting the Energy Market Authority (EMA) in progressively opening the retail electricity market to competition. We will continue to operate the national power grid so consumers can enjoy the same reliable and efficient electricity supply, regardless of their choice of retailer. — 30 May 2018 Watch this video to find out more about the transmission cable tunnel project. TAGS SERVICEOPEN ELECTRICITY MARKET YOU MIGHT BE INTERESTED TO READ Engineer, 27, shares how she is undaunted by male-dominated energy industry & climbs the ranks Lighting the way: Following in his father’s footsteps to keep S’pore’s power grid running 24/7 How this technical officer and robot SPock hunt hazards to protect Singapore’s power tunnels Category: Reliability Searchhttps://www.spgroup.com.sg/search?tag=save-energy-save-cost Search Reliabilityhttps://www.spgroup.com.sg/about-us/media-resources/energy-hub/reliability/saving-energy-and-cost SP Energy HubAnnual ReportReliabilitySustainabilityInnovation Saving Energy and Cost RELIABILITY You can have power in your hands to save energy and cost. The SP Utilities app and the new SP bill are designed to serve you better. You have tools at your fingertips to track your electricity, water and gas usage, and even compare your consumption pattern with that of your neighbours. More features are coming your way, to help you do more with less. We’ll keep raising the bar, to help you keep consumption and cost down. With SP, your bill is designed to help you track past consumption, compare your power usage with that of your neighbours’ and receive tips on saving energy. TAGS SERVICE EXCELLENCESP UTILITIES MOBILE APPYEAR IN REVIEW 2017 YOU MIGHT BE INTERESTED TO READ Engineer, 27, shares how she is undaunted by male-dominated energy industry & climbs the ranks Lighting the way: Following in his father’s footsteps to keep S’pore’s power grid running 24/7 How this technical officer and robot SPock hunt hazards to protect Singapore’s power tunnels Category: Reliability Searchhttps://www.spgroup.com.sg/search?tag=save-energy-save-cost Search Reliabilityhttps://www.spgroup.com.sg/about-us/media-resources/energy-hub/reliability/saving-energy-and-cost SP Energy HubAnnual ReportReliabilitySustainabilityInnovation Saving Energy and Cost RELIABILITY You can have power in your hands to save energy and cost. The SP Utilities app and the new SP bill are designed to serve you better. You have tools at your fingertips to track your electricity, water and gas usage, and even compare your consumption pattern with that of your neighbours. More features are coming your way, to help you do more with less. We’ll keep raising the bar, to help you keep consumption and cost down. With SP, your bill is designed to help you track past consumption, compare your power usage with that of your neighbours’ and receive tips on saving energy. TAGS SERVICE EXCELLENCESP UTILITIES MOBILE APPYEAR IN REVIEW 2017 YOU MIGHT BE INTERESTED TO READ Engineer, 27, shares how she is undaunted by male-dominated energy industry & climbs the ranks Lighting the way: Following in his father’s footsteps to keep S’pore’s power grid running 24/7 How this technical officer and robot SPock hunt hazards to protect Singapore’s power tunnels Category: Reliability [20161001] The Electricity Times - Save Energy, Stay Safehttps://www.spgroup.com.sg/dam/jcr:081bfa03-928b-4356-96ca-a73e2a40f4f0 Sustainabilityhttps://www.spgroup.com.sg/about-us/media-resources/energy-hub/sustainability/doing-more-to-help-singapore-save-energy SP Energy HubAnnual ReportReliabilitySustainabilityInnovation Doing More to Help Singapore Save Energy SUSTAINABILITY For the second year running, SP Group is partnering the National Environment Agency (NEA) to encourage households to save energy through the Energy-Saving Challenge. SP is the main sponsor of the challenge. Through last year’s Challenge, over 3 months, about 7,000 participating households saved 330,000kWh, enough to power 1,000 three-room flats for more than a month. SP Services Managing Director Chuah Kee Heng joined Minister for the Environment and Water Resources Masagos Zulkifli, North West Community Development Council Mayor Dr Teo Ho Pin, NEA CEO Ronnie Tay at the launch of the challenge on 5 May 2018. — 5 May 2018 Chuah Kee Heng, Managing Director, SP Services (left) with Minister for the Environment & Water Resources Masagos Zulkifli Members of the public finding out about the Energy-Saving Challenge. TAGS SUSTAINABILITYSAVE ENERGY SAVE COST YOU MIGHT BE INTERESTED TO READ SP Group expands sustainable energy operations in China with Chongqing Transport Hub project win STMicroelectronics enhances sustainability with chiller cooling system at Toa Payoh SP signs PPA with BASF for rooftop solar deployment Category: Sustainability Searchhttps://www.spgroup.com.sg/search?tag=save-energy-save-cost Search Searchhttps://www.spgroup.com.sg/search?tag=save-energy-save-cost Search Searchhttps://www.spgroup.com.sg/search?tag=save-energy-save-cost Search Reliabilityhttps://www.spgroup.com.sg/about-us/media-resources/energy-hub/reliability/saving-energy-and-cost SP Energy HubAnnual ReportReliabilitySustainabilityInnovation Saving Energy and Cost RELIABILITY You can have power in your hands to save energy and cost. The SP Utilities app and the new SP bill are designed to serve you better. You have tools at your fingertips to track your electricity, water and gas usage, and even compare your consumption pattern with that of your neighbours. More features are coming your way, to help you do more with less. We’ll keep raising the bar, to help you keep consumption and cost down. With SP, your bill is designed to help you track past consumption, compare your power usage with that of your neighbours’ and receive tips on saving energy. TAGS SERVICE EXCELLENCESP UTILITIES MOBILE APPYEAR IN REVIEW 2017 YOU MIGHT BE INTERESTED TO READ Engineer, 27, shares how she is undaunted by male-dominated energy industry & climbs the ranks Lighting the way: Following in his father’s footsteps to keep S’pore’s power grid running 24/7 How this technical officer and robot SPock hunt hazards to protect Singapore’s power tunnels Category: Reliability Searchhttps://www.spgroup.com.sg/search?tag=save-energy-save-cost Search Searchhttps://www.spgroup.com.sg/search?tag=save-energy-save-cost Search Searchhttps://www.spgroup.com.sg/search?tag=save-energy-save-cost Search Searchhttps://www.spgroup.com.sg/search?tag=save-energy-save-cost Search Searchhttps://www.spgroup.com.sg/search?tag=save-energy-save-cost Search Searchhttps://www.spgroup.com.sg/search?tag=save-energy-save-cost Search Searchhttps://www.spgroup.com.sg/search?tag=save-energy-save-cost Search Searchhttps://www.spgroup.com.sg/search?tag=save-energy-save-cost Search Reliabilityhttps://www.spgroup.com.sg/about-us/media-resources/energy-hub/reliability/saving-energy-and-cost SP Energy HubAnnual ReportReliabilitySustainabilityInnovation Saving Energy and Cost RELIABILITY You can have power in your hands to save energy and cost. The SP Utilities app and the new SP bill are designed to serve you better. You have tools at your fingertips to track your electricity, water and gas usage, and even compare your consumption pattern with that of your neighbours. More features are coming your way, to help you do more with less. We’ll keep raising the bar, to help you keep consumption and cost down. With SP, your bill is designed to help you track past consumption, compare your power usage with that of your neighbours’ and receive tips on saving energy. TAGS SERVICE EXCELLENCESP UTILITIES MOBILE APPYEAR IN REVIEW 2017 YOU MIGHT BE INTERESTED TO READ Engineer, 27, shares how she is undaunted by male-dominated energy industry & climbs the ranks Lighting the way: Following in his father’s footsteps to keep S’pore’s power grid running 24/7 How this technical officer and robot SPock hunt hazards to protect Singapore’s power tunnels Category: Reliability Searchhttps://www.spgroup.com.sg/search?tag=save-energy-save-cost Search Reliabilityhttps://www.spgroup.com.sg/about-us/media-resources/energy-hub/reliability/saving-energy-and-cost SP Energy HubAnnual ReportReliabilitySustainabilityInnovation Saving Energy and Cost RELIABILITY You can have power in your hands to save energy and cost. The SP Utilities app and the new SP bill are designed to serve you better. You have tools at your fingertips to track your electricity, water and gas usage, and even compare your consumption pattern with that of your neighbours. More features are coming your way, to help you do more with less. We’ll keep raising the bar, to help you keep consumption and cost down. With SP, your bill is designed to help you track past consumption, compare your power usage with that of your neighbours’ and receive tips on saving energy. TAGS SERVICE EXCELLENCESP UTILITIES MOBILE APPYEAR IN REVIEW 2017 YOU MIGHT BE INTERESTED TO READ Engineer, 27, shares how she is undaunted by male-dominated energy industry & climbs the ranks Lighting the way: Following in his father’s footsteps to keep S’pore’s power grid running 24/7 How this technical officer and robot SPock hunt hazards to protect Singapore’s power tunnels Category: Reliability Searchhttps://www.spgroup.com.sg/search?tag=save-energy-save-cost Search Reliabilityhttps://www.spgroup.com.sg/about-us/media-resources/energy-hub/reliability/saving-energy-and-cost SP Energy HubAnnual ReportReliabilitySustainabilityInnovation Saving Energy and Cost RELIABILITY You can have power in your hands to save energy and cost. The SP Utilities app and the new SP bill are designed to serve you better. You have tools at your fingertips to track your electricity, water and gas usage, and even compare your consumption pattern with that of your neighbours. More features are coming your way, to help you do more with less. We’ll keep raising the bar, to help you keep consumption and cost down. With SP, your bill is designed to help you track past consumption, compare your power usage with that of your neighbours’ and receive tips on saving energy. TAGS SERVICE EXCELLENCESP UTILITIES MOBILE APPYEAR IN REVIEW 2017 YOU MIGHT BE INTERESTED TO READ Engineer, 27, shares how she is undaunted by male-dominated energy industry & climbs the ranks Lighting the way: Following in his father’s footsteps to keep S’pore’s power grid running 24/7 How this technical officer and robot SPock hunt hazards to protect Singapore’s power tunnels Category: Reliability Searchhttps://www.spgroup.com.sg/search?tag=save-energy-save-cost Search Reliabilityhttps://www.spgroup.com.sg/about-us/media-resources/energy-hub/reliability/saving-energy-and-cost SP Energy HubAnnual ReportReliabilitySustainabilityInnovation Saving Energy and Cost RELIABILITY You can have power in your hands to save energy and cost. The SP Utilities app and the new SP bill are designed to serve you better. You have tools at your fingertips to track your electricity, water and gas usage, and even compare your consumption pattern with that of your neighbours. More features are coming your way, to help you do more with less. We’ll keep raising the bar, to help you keep consumption and cost down. With SP, your bill is designed to help you track past consumption, compare your power usage with that of your neighbours’ and receive tips on saving energy. TAGS SERVICE EXCELLENCESP UTILITIES MOBILE APPYEAR IN REVIEW 2017 YOU MIGHT BE INTERESTED TO READ Engineer, 27, shares how she is undaunted by male-dominated energy industry & climbs the ranks Lighting the way: Following in his father’s footsteps to keep S’pore’s power grid running 24/7 How this technical officer and robot SPock hunt hazards to protect Singapore’s power tunnels Category: Reliability Searchhttps://www.spgroup.com.sg/search?tag=save-energy-save-cost Search Searchhttps://www.spgroup.com.sg/search?tag=save-energy-save-cost Search Reliabilityhttps://www.spgroup.com.sg/about-us/media-resources/energy-hub/reliability/saving-energy-and-cost SP Energy HubAnnual ReportReliabilitySustainabilityInnovation Saving Energy and Cost RELIABILITY You can have power in your hands to save energy and cost. The SP Utilities app and the new SP bill are designed to serve you better. You have tools at your fingertips to track your electricity, water and gas usage, and even compare your consumption pattern with that of your neighbours. More features are coming your way, to help you do more with less. We’ll keep raising the bar, to help you keep consumption and cost down. With SP, your bill is designed to help you track past consumption, compare your power usage with that of your neighbours’ and receive tips on saving energy. TAGS SERVICE EXCELLENCESP UTILITIES MOBILE APPYEAR IN REVIEW 2017 YOU MIGHT BE INTERESTED TO READ Engineer, 27, shares how she is undaunted by male-dominated energy industry & climbs the ranks Lighting the way: Following in his father’s footsteps to keep S’pore’s power grid running 24/7 How this technical officer and robot SPock hunt hazards to protect Singapore’s power tunnels Category: Reliability Searchhttps://www.spgroup.com.sg/search?tag=save-energy-save-cost Search Searchhttps://www.spgroup.com.sg/search?tag=save-energy-save-cost Search Reliabilityhttps://www.spgroup.com.sg/about-us/media-resources/energy-hub/reliability/saving-energy-and-cost SP Energy HubAnnual ReportReliabilitySustainabilityInnovation Saving Energy and Cost RELIABILITY You can have power in your hands to save energy and cost. The SP Utilities app and the new SP bill are designed to serve you better. You have tools at your fingertips to track your electricity, water and gas usage, and even compare your consumption pattern with that of your neighbours. More features are coming your way, to help you do more with less. We’ll keep raising the bar, to help you keep consumption and cost down. With SP, your bill is designed to help you track past consumption, compare your power usage with that of your neighbours’ and receive tips on saving energy. TAGS SERVICE EXCELLENCESP UTILITIES MOBILE APPYEAR IN REVIEW 2017 YOU MIGHT BE INTERESTED TO READ Engineer, 27, shares how she is undaunted by male-dominated energy industry & climbs the ranks Lighting the way: Following in his father’s footsteps to keep S’pore’s power grid running 24/7 How this technical officer and robot SPock hunt hazards to protect Singapore’s power tunnels Category: Reliability Sustainabilityhttps://www.spgroup.com.sg/about-us/media-resources/energy-hub/sustainability/doing-more-to-help-singapore-save-energy SP Energy HubAnnual ReportReliabilitySustainabilityInnovation Doing More to Help Singapore Save Energy SUSTAINABILITY For the second year running, SP Group is partnering the National Environment Agency (NEA) to encourage households to save energy through the Energy-Saving Challenge. SP is the main sponsor of the challenge. Through last year’s Challenge, over 3 months, about 7,000 participating households saved 330,000kWh, enough to power 1,000 three-room flats for more than a month. SP Services Managing Director Chuah Kee Heng joined Minister for the Environment and Water Resources Masagos Zulkifli, North West Community Development Council Mayor Dr Teo Ho Pin, NEA CEO Ronnie Tay at the launch of the challenge on 5 May 2018. — 5 May 2018 Chuah Kee Heng, Managing Director, SP Services (left) with Minister for the Environment & Water Resources Masagos Zulkifli Members of the public finding out about the Energy-Saving Challenge. TAGS SUSTAINABILITYSAVE ENERGY SAVE COST YOU MIGHT BE INTERESTED TO READ SP Group expands sustainable energy operations in China with Chongqing Transport Hub project win STMicroelectronics enhances sustainability with chiller cooling system at Toa Payoh SP signs PPA with BASF for rooftop solar deployment Category: Sustainability Searchhttps://www.spgroup.com.sg/search?tag=save-energy-save-cost Search Reliabilityhttps://www.spgroup.com.sg/about-us/media-resources/energy-hub/reliability/saving-energy-and-cost SP Energy HubAnnual ReportReliabilitySustainabilityInnovation Saving Energy and Cost RELIABILITY You can have power in your hands to save energy and cost. The SP Utilities app and the new SP bill are designed to serve you better. You have tools at your fingertips to track your electricity, water and gas usage, and even compare your consumption pattern with that of your neighbours. More features are coming your way, to help you do more with less. We’ll keep raising the bar, to help you keep consumption and cost down. With SP, your bill is designed to help you track past consumption, compare your power usage with that of your neighbours’ and receive tips on saving energy. TAGS SERVICE EXCELLENCESP UTILITIES MOBILE APPYEAR IN REVIEW 2017 YOU MIGHT BE INTERESTED TO READ Engineer, 27, shares how she is undaunted by male-dominated energy industry & climbs the ranks Lighting the way: Following in his father’s footsteps to keep S’pore’s power grid running 24/7 How this technical officer and robot SPock hunt hazards to protect Singapore’s power tunnels Category: Reliability Searchhttps://www.spgroup.com.sg/search?tag=save-energy-save-cost Search Searchhttps://www.spgroup.com.sg/search?tag=save-energy-save-cost Search Reliabilityhttps://www.spgroup.com.sg/about-us/media-resources/energy-hub/reliability/saving-energy-and-cost SP Energy HubAnnual ReportReliabilitySustainabilityInnovation Saving Energy and Cost RELIABILITY You can have power in your hands to save energy and cost. The SP Utilities app and the new SP bill are designed to serve you better. You have tools at your fingertips to track your electricity, water and gas usage, and even compare your consumption pattern with that of your neighbours. More features are coming your way, to help you do more with less. We’ll keep raising the bar, to help you keep consumption and cost down. With SP, your bill is designed to help you track past consumption, compare your power usage with that of your neighbours’ and receive tips on saving energy. TAGS SERVICE EXCELLENCESP UTILITIES MOBILE APPYEAR IN REVIEW 2017 YOU MIGHT BE INTERESTED TO READ Engineer, 27, shares how she is undaunted by male-dominated energy industry & climbs the ranks Lighting the way: Following in his father’s footsteps to keep S’pore’s power grid running 24/7 How this technical officer and robot SPock hunt hazards to protect Singapore’s power tunnels Category: Reliability Searchhttps://www.spgroup.com.sg/search?tag=save-energy-save-cost Search Searchhttps://www.spgroup.com.sg/search?tag=save-energy-save-cost Search Searchhttps://www.spgroup.com.sg/search?tag=save-energy-save-cost Search Reliabilityhttps://www.spgroup.com.sg/about-us/media-resources/energy-hub/reliability/saving-energy-and-cost SP Energy HubAnnual ReportReliabilitySustainabilityInnovation Saving Energy and Cost RELIABILITY You can have power in your hands to save energy and cost. The SP Utilities app and the new SP bill are designed to serve you better. You have tools at your fingertips to track your electricity, water and gas usage, and even compare your consumption pattern with that of your neighbours. More features are coming your way, to help you do more with less. We’ll keep raising the bar, to help you keep consumption and cost down. With SP, your bill is designed to help you track past consumption, compare your power usage with that of your neighbours’ and receive tips on saving energy. TAGS SERVICE EXCELLENCESP UTILITIES MOBILE APPYEAR IN REVIEW 2017 YOU MIGHT BE INTERESTED TO READ Engineer, 27, shares how she is undaunted by male-dominated energy industry & climbs the ranks Lighting the way: Following in his father’s footsteps to keep S’pore’s power grid running 24/7 How this technical officer and robot SPock hunt hazards to protect Singapore’s power tunnels Category: Reliability Searchhttps://www.spgroup.com.sg/search?tag=save-energy-save-cost Search Reliabilityhttps://www.spgroup.com.sg/about-us/media-resources/energy-hub/reliability/saving-energy-and-cost SP Energy HubAnnual ReportReliabilitySustainabilityInnovation Saving Energy and Cost RELIABILITY You can have power in your hands to save energy and cost. The SP Utilities app and the new SP bill are designed to serve you better. You have tools at your fingertips to track your electricity, water and gas usage, and even compare your consumption pattern with that of your neighbours. More features are coming your way, to help you do more with less. We’ll keep raising the bar, to help you keep consumption and cost down. With SP, your bill is designed to help you track past consumption, compare your power usage with that of your neighbours’ and receive tips on saving energy. TAGS SERVICE EXCELLENCESP UTILITIES MOBILE APPYEAR IN REVIEW 2017 YOU MIGHT BE INTERESTED TO READ Engineer, 27, shares how she is undaunted by male-dominated energy industry & climbs the ranks Lighting the way: Following in his father’s footsteps to keep S’pore’s power grid running 24/7 How this technical officer and robot SPock hunt hazards to protect Singapore’s power tunnels Category: Reliability [20161001] The Electricity Times - Save Energy, Stay Safehttps://www.spgroup.com.sg/dam/jcr:081bfa03-928b-4356-96ca-a73e2a40f4f0 Searchhttps://www.spgroup.com.sg/search?tag=save-energy-save-cost Search Reliabilityhttps://www.spgroup.com.sg/about-us/media-resources/energy-hub/reliability/saving-energy-and-cost SP Energy HubAnnual ReportReliabilitySustainabilityInnovation Saving Energy and Cost RELIABILITY You can have power in your hands to save energy and cost. The SP Utilities app and the new SP bill are designed to serve you better. You have tools at your fingertips to track your electricity, water and gas usage, and even compare your consumption pattern with that of your neighbours. More features are coming your way, to help you do more with less. We’ll keep raising the bar, to help you keep consumption and cost down. With SP, your bill is designed to help you track past consumption, compare your power usage with that of your neighbours’ and receive tips on saving energy. TAGS SERVICE EXCELLENCESP UTILITIES MOBILE APPYEAR IN REVIEW 2017 YOU MIGHT BE INTERESTED TO READ Engineer, 27, shares how she is undaunted by male-dominated energy industry & climbs the ranks Lighting the way: Following in his father’s footsteps to keep S’pore’s power grid running 24/7 How this technical officer and robot SPock hunt hazards to protect Singapore’s power tunnels Category: Reliability Searchhttps://www.spgroup.com.sg/search?tag=save-energy-save-cost Search Reliabilityhttps://www.spgroup.com.sg/about-us/media-resources/energy-hub/reliability/saving-energy-and-cost SP Energy HubAnnual ReportReliabilitySustainabilityInnovation Saving Energy and Cost RELIABILITY You can have power in your hands to save energy and cost. The SP Utilities app and the new SP bill are designed to serve you better. You have tools at your fingertips to track your electricity, water and gas usage, and even compare your consumption pattern with that of your neighbours. More features are coming your way, to help you do more with less. We’ll keep raising the bar, to help you keep consumption and cost down. With SP, your bill is designed to help you track past consumption, compare your power usage with that of your neighbours’ and receive tips on saving energy. TAGS SERVICE EXCELLENCESP UTILITIES MOBILE APPYEAR IN REVIEW 2017 YOU MIGHT BE INTERESTED TO READ Engineer, 27, shares how she is undaunted by male-dominated energy industry & climbs the ranks Lighting the way: Following in his father’s footsteps to keep S’pore’s power grid running 24/7 How this technical officer and robot SPock hunt hazards to protect Singapore’s power tunnels Category: Reliability [20161001] The Electricity Times - Save Energy, Stay Safehttps://www.spgroup.com.sg/dam/jcr:081bfa03-928b-4356-96ca-a73e2a40f4f0 Joint Media Release - Outdoor Cooling Innovation Made In Singapore By ST Engineering And SP Group For National Day Paradehttps://www.spgroup.com.sg/dam/spgroup/wcm/connect/spgrp/b6ee8da8-4085-4f09-adfe-57cd645c169d/%5B20170727%5D+Joint+Media+Release+-+Outdoor+Cooling+Innovation+Made+In+Singapore+By+ST+Engineering+And+SP+Group+For+National+Day+Parade.pdf?MOD=AJPERES&CVID= Joint Media Release OUTDOOR COOLING INNOVATION MADE IN SINGAPORE BY ST ENGINEERING AND SP GROUP FOR NATIONAL DAY PARADE Singapore, 27 July 2017 – In a first for Singapore’s National Day Parade (NDP), segments of audiences will enjoy cool air comfort outdoors at the Floating Platform, through a made-in- Singapore innovation that ST Engineering and SP Group (SP) have created. This engineering solution builds on ST Engineering’s Airbitat Smart Cooler’s revolutionary deep cooling technology and SP’s underground district cooling network at Marina Bay that provides chilled water for air-conditioning of buildings in Marina Bay. This solution functions on chilled water running from SP’s same underground system, which is more energy-efficient than electricitypowered cooling devices. This low-cost outdoor cooling saves 90 per cent in energy consumption compared to conventional air-conditioning. Launched at the NDP Preview show on Saturday 29 July, there are 29 sets at and around the Floating Platform. In this first roll-out, the sets will be placed closest to the audience sections occupied by spectators with special needs, such as those in wheelchairs, and at areas where spectator queues may form. This unprecedented system unlocks the potential of urban spaces in land-scarce Singapore and transforms the way communities live, work and play. It

SP Energy HubAnnual ReportReliabilitySustainabilityInnovation Enjoy a Seamless, Unified Experience RELIABILITY Life would be a breeze if we could get our important tasks done fast, anytime, anywhere. With the SP Utilities mobile app, you can open a utility account, make a payment and even chat “live” with our call agents. A single touch-ID makes it easy to check your bills and past transactions. You’ll never miss important updates through timely alerts. One call, one click and one-stop service in one business day With the SP Utilities app, you can chat “live” with us on the go. SP's one-stop solution at your fingertips. Manage your utilities through one call, one click, at one-stop in one business day. Download the SP Utilities mobile app here. TAGS SERVICE EXCELLENCESP UTILITIES MOBILE APPYEAR IN REVIEW 2017 YOU MIGHT BE INTERESTED TO READ How this 'grid doctor' maintains the health of Singapore's electricity network so everything stays on Ground feedback, digital tools: How she helps 8,000 workers end their day safely Faster repairs, fewer disruptions: Meet the innovative teams using smart tech to keep your piped gas supply flowing

An app to keep tabs on energy, water usage Test project between PUB, EMA and SP Services to help cut carbon footprint By CAROLYN KHEW A MOBILE app launched yesterday can be used to keep tabs on home energy and water consumption. About 310,000 residents will be the first to try out the app, which lets them check their estimated utility usage and find out which appliances are consuming the most energy and water. It also offers energy- and water-saving tips. Users may set a savings target for future bills, look at their utility consumption over the past six months and compare this with their neighbours’. They can view their bill and payment history, and update their mailing addresses. The test – from now to April – is a joint pilot project between SP Services, a subsidiary of Singapore Power (SP), the Energy Market Authority (EMA) and national water agency PUB. SP Services said it will look at the results from the pilot before extending the app to all users with an online SP utility account. For the pilot, only residents who have registered for such an account as of Sept 15 last year are eligible. The SP website shows the average electricity use for last October ranged from 131 kilowatt hour About 310,000 HDB residents will be the first to try out a new mobile app which will, among other things, let them check their estimated utility usage and find out which appliances are consuming the most energy and water. PHOTOS: SP SERVICES (kwH) for a one-room HDB flat to 437 kwH for a five-room one. The average utility bill for households with gas went from about $70 for a one-room flat to about $180 for a five-room flat. “Saving energy is a good way to help ensure a sustainable future. The new app will enable home- owners to analyse their use of electricity and gas,” said Mr Yeo Yek Seng, acting chief executive of EMA. “It will empower them to make an informed decision on efficient use of energy, lower their utility bills and reduce their carbon footprint.” The app is available for download from the iTunes or Google Play Store. Those with questions about the pilot project can e-mail csonline@singaporepower.com.sg or call the SP Services’ hotline on 1800-738-2000. There is also a video on SP Services’ website: www.singaporepower.com.sg/SPServicesMobile. kcarolyn@sph.com.sg

NUS to pilot SP Group’s digital energy solutions Cha Hae Won The National University of Singapore (NUS) will pilot SP Group’s digital energy solutions to improve energy efficiency standards. SP Group’s spokesman said the company has been in talks with NUS to deploy smart energy solutions. The digital energy solutions will be installed at two buildings in NUS’ University Town – the Education Resource Centre and the Stephen Riady Centre – in the first half of next year. According to SP Group, both buildings will allow the solutions to be tested effectively, with their various categories of spatial use such as offices, teaching rooms and sports facilities. They also have commercial tenants. The solutions consist of an online portal and a mobile application tool. The portal allows building facilities managers to keep track of the building’s aggregated water and electricity consumption, and resulting carbon emissions. This would aid users in identifying ways to reduce their utilities usage. The portal has two key features – advanced data analytics and an anomaly detection function. The data analytics feature provides recommendations on saving energy. The artificial intelligenceenabled anomaly detection function helps prevent utilities wastage. Building occupants will also be involved in SP Group’s digital energy solutions. The occupants as well as those who may visit the buildings will be provided with an “At Work” function of the SP Utilities mobile app. The app provides them with personalised energy data, helping them to be more aware of the buildings’ consumption performance. These digital energy solutions have been developed by SP Group under the Green Buildings Innovation Cluster, with the Building and Construction Authority (BCA) awarding it a grant to implement digital solutions to push the limits of buildings’ energy efficiency standards. SP Group chief executive Stanley Huang said: “With the support of BCA and operators, we will develop user-centric solutions to advance next-gen green, energy-efficient buildings, and create green communities that will accelerate a carbonneutral future for Singapore.” hwcha@sph.com.sg

News Release UOB and SP Group partner to offset 100% or more of household electricity carbon emissions for UOB EVOL cardholders Cardholders can now achieve their sustainability goals seamlessly and conveniently when they charge their utilities bills to their card Singapore, 23 November 2022 – UOB EVOL cardholders will now be able to offset 100 per cent or more of their household electricity carbon footprint for free when they charge SP Group’s (SP) utilities bills to their credit card, via a new exclusive feature jointly launched by UOB and SP this month. With this new feature, when customers charge SP utilities bills to their UOB EVOL card, UOB will fund and contribute 2 per cent of the billed amount to purchase My Green Credits on the SP app on behalf of the customer. My Green Credits is an affordable and convenient way for customers to get on the sustainability movement by greening their energy consumption through the purchase the amount of “green credits” in the form of Renewable Energy Certificates (RECs)1. For example, when customers charge a $90 utilities bill to their UOB EVOL card, they will receive $1.80 worth of complimentary My Green Credits from UOB, equivalent to 2% of the billed amount. My Green Credits is purchased at a cost of S$0.12 per 25 kWh, which will translate to offsetting 375 kWh (kilowatt hour) or equivalent to an average national 4-room HDB flat’s electricity usage. This is equivalent to offsetting 100 per cent of the home’s electricity carbon footprint (see Annex for illustration). New UOB EVOL cardmembers paying their SP bills via the SP app will automatically enjoy the complimentary My Green Credits, while existing cardholders who are using the SP app to pay their bills before 10 November 2022 will simply need to do a one-time re-add of their EVOL card as a payment method to be eligible. My Green Credits will be automatically reflected within the customer’s SP app, with no additional effort required from them when bill payments are made. This benefit is available for both one-time and recurring SP bills payments. UOB EVOL card is the first in the market to partner with SP Group, Singapore’s national grid operator and leading sustainable energy solutions provider in the region, to offer customers complimentary My Green Credits when they use their EVOL Card to make utilities payment. This feature is applicable to all existing and new EVOL cardholders. The My Green Credits purchased will go towards supporting sustainable energy project developments in the region for the generation of green energy. 1Renewable Energy Certificates (RECs) are tradable green energy attributes that represent units of electricity generated from renewable energy generation facilities. These facilities comply with and are registered under internationally recognised standards, such as the I-REC standard, and are eligible to be issued RECs for every unit of electricity generated. A credit card that supports the green initiative UOB EVOL card is designed to appeal and serve the needs of younger customers, particularly their increasing focus on sustainability. The UOB EVOL Card is Southeast Asia’s first credit card to use bio-sourced materials to minimise ecological footprint. The EVOL Card is made of 84 percent polylactic acid (PLA) and created from renewable sources which are safe for incineration process. An EVOL Card that has expired and discarded is biodegradable in an industrial facility. Each EVOL card cuts down the use of plastic by 84 per cent and reduces carbon footprint by 10 grams per card. EVOL card also has a strong partnership with over 30 green partners to increase customers’ awareness of sustainability in their daily spending. This new card feature is another innovative initiative to further help them contribute to sustainable efforts seamlessly and conveniently. Ms Jacquelyn Tan, Head of Group Personal Financial Services, UOB, said “We understand that every customer has unique needs, preferences and goals, and this drives us to do right by them, to serve them in a way that meets their needs. Our wide suite of credit cards provides a comprehensive range of benefits and rewards to cater to different groups of customers on their differing needs. Through our partnership with SP, we are happy to further support the younger generation’s sustainability goals with our UOB EVOL card. This also shows UOB’s commitment towards sustainability, as we empower customers to work with us to tackle climate change and to forge a more sustainable future together.” Mr Luke Tang, Head of Strategy and Sustainability, SP Group, said “We are pleased to partner UOB to catalyse behaviour that promotes sustainability and the use of renewable energy certificates on the SP App to green household electricity consumption. As younger customers chart their sustainability journeys, we look forward to empowering them with green platforms and resources and collectively accelerate Singapore’s progress towards net zero.” The SP app was launched by SP as the first sustainability lifestyle app in Singapore. It aims to incorporate green solutions and initiatives to provide users with insights and solutions to manage their utilities and to reduce their carbon footprint. In addition to My Green Credits, users can also use the app to manage their utilities, reduce electricity consumption and contribute to Singapore’s sustainability targets to achieve a low-carbon future. On another sustainable front, as part of the UOB EVOL Card My Green Credits launch, SP supported National Parks Board’s (NParks) OneMillionTrees movement to plant a million more trees across Singapore by 2030 through NParks’ registered charity and IPC, Garden City Fund’s Plant-A-Tree programme. UOB and SP will plant 50 trees in April 2023, bringing us closer to realising our vision of becoming a City in Nature, a key pillar of the Singapore Green Plan 2030. Strategic partnership to create better solutions for customers This year marks the fourth year of partnership between UOB and SP, with joint efforts to empower customers on their green goals. Previous collaborations include the purchase of RECs through SP as part of a National Day promotion in 2021 for the EVOL card. UOB has also launched an API with SP in 2020, to allow UOB customers to instantly use their UNI$ to off-set their utility bills. Moving forward, UOB will work with SP to launch another new feature in the first quarter of 2023 that allows UOB cardholders to use their UNI$ to redeem for My Green Credits via the SP mobile app. They can choose which local or international renewable energy projects that they would like to support with the My Green Credits redeemed. Under the My Green Credits initiative, SP is supporting various green projects ranging from a solar farm in Vietnam, to a wind farm in Thailand, to a solar rooftop system in Singapore, to help reduce emissions and impact on the environment. In line with Singapore’s strong push to electrify its vehicle population, ecosystem, UOB and SP also have plans to provide promotional offers to customers who use their UOB cards to pay for electric vehicles (EV) charging at SP EV charging points. Over the past 2 years, UOB has been building up a suite of sustainable future solutions to make it simpler for customers to create impact with their everyday choices. The Bank has an established sustainable investing approach which set standards for its Singapore and regional footprint by curating a suite of sustainable investments across funds, bonds and structured products. This includes its first UOB Personal Financial Services (PFS) secured loans green product framework, serving as the foundation of its Go Green home and car loans. The framework leverages insight from Morningstar Sustainalytics, a leading global provider of ESG research, ratings, and data. In November 2022, UOB also will be availing a digital doorway to sustainable banking on the UOB TMRW app, allowing customers to easily access green deals, investments and banking products on mobile. Through the app, customers will also receive eco-friendly tips for the holiday festivities, and personalised insights to bank and live more sustainably in 2023.   ANNEX: Illustration of offsetting customers’ carbon footprint with UOB EVOL Card

Search SP Serviceshttps://www.spgroup.com.sg/our-services/utilities OverviewUtilities Quick Guide ResidentialUtilities Quick Guide CommercialGo green, go paperlessTariff informationOpen Electricity MarketFAQsForm & ResourcesChat with Us Utilities Conversion of paper to electronic bills As part of our ongoing sustainability efforts and to provide convenience to customers, we are moving from paper to electronic bills in phases. You can access your bill via our SP app or Utilities Portal if you have registered your account with us on either platform. If you have not registered for an e-account, you can do so through the following steps: Step 1: Download the SP app from the App Store or Google Play or access our Utilities Portal here. Step 2: Select “Sign up for an account/ Sign Up” on the SP app or the Utilities Portal. Fill in the required information and click “Submit”. Step 3: You will receive a verification email to complete your registration. Step 4: Return to the log-in page on the SP app or Utilities Portal and link your utilities account from the home page. Provide your utilities account number which can be found on your bill, the postal code tied to your premises and the last 4 characters of your NRIC/FIN number. If you have forgotten your e-account log in details, click on “Forgot Password” or “Forgot Email”, and follow the instructions. We understand that some customers may still require paper bills or need more time for the transition. If you wish to continue receiving paper bills, please let us know through any of the following channels: E-bill Hotline: 6671 7101 WhatsApp: 9659 8250 Online at spgrp.sg/contactus Our customer service officers will be available to assist you. Quick Guide to Your Utilities Moving into a new home can be exciting, but it can also be one of the most stressful life events. With our digital services, you can manage every aspect of your utilities account at your fingertips, anytime, anywhere. Here’s what you need to know. Utilities Guide Understanding Utilities and Tariffs Moving into a new home can be exciting, but it can also be one of the most stressful life events. With our digital services, you can manage every aspect of your utilities account at your fingertips, anytime, anywhere. Here’s what you need to know. Find out more Quick Links Open Utilities Account Close Utilities Account Reschedule Appointment Check Application SP Utilities Portal Open Electricity Market Towards a greener life SP app Learn and manage your utilities consumption, compare offerings from different retailers and choose the right plan for your home. Latest News Jacqueline Chew gives us a glimpse into her work as the Head of Customer Care and mother to two 6-year old twins. Read more Life would be a breeze if we could get our important tasks done fast, anytime, anywhere. Read more You can have power in your hands to save energy and cost. Read more View More Community Services | SP Grouphttps://www.spgroup.com.sg/about-us/csr OverviewSP Kids at HeartSupporting YouthStaff VolunteerismKeeping our community safe Community Empowering Lives, for Life At SP Group, we are committed to sustained giving to meet the needs of the community, creating meaningful and lasting impact. We raise funds and contribute to programmes that support vulnerable seniors, youth, and children. The SP Heartware Fund was established in 2005 in partnership with Community Chest. It currently supports vulnerable members of the community across the age spectrum. Through almost 100 critical social services programmes, we enable seniors to age with dignity, and empower young children and youth to optimise their learning and realise their potential by enhancing their social mobility. They benefit from counselling, befriending, mentorship, rehabilitation, education and enrichment resources, nutrition, and caregiver support. Our staff also contribute generously to the Fund, which SP matches dollar for dollar. In addition, SP underwrites all fund-raising and operational costs of the Fund and programmes, so that all donations will go fully to the social service organisations the Fund supports. Volunteerism is an integral part of our DNA. Our staff volunteers, known as SP Heart Workers, are passionate about giving their time, skills, and effort to improve quality of life. They drive outreach activities for the vulnerable and underserved throughout the year. We are grateful to all our staff, business associates, customers, and the public for their contributions to the Fund, over the years, in support of more social services recipients. Click here to donate SP Kids at Heart SP Kids at Heart was launched in June 2021 to support young children from low-income families in their learning journey.   More than 5,000 children under KidSTART have benefited from learning tools, including digital devices for home-based learning. To foster early literacy and parent-child bonding, new initiatives were launched in 2022, including the KidSTART Sea Adventures interactive play and KidSTART Stories, which provides lower-income families with their own mini-library to nurture reading habits. Our SP Heart Workers are also on hand to support the outreach programmes. Supporting Youth SP is committed to empowering youth with access to different developmental pathways, to pursue their education and career aspirations, regardless of their socio-economic background. We extended our support to the youth segment In April 2022 with a S$1.35 million donation to launch the inaugural SP Group Engineering Study Awards. Over three years, 450 engineering students from lower-income families at the Institute of Technical Education (ITE) will receive monthly financial support. In May 2023, SP announced a S$750,000 donation to Youth Guidance Outreach Services (YGOS) which helped launch Singapore’s first-of-its-kind mobile youth engagement outpost powered by an electric van. SP is also providing free charging for this EV on Singapore’s largest fast-charging network. In addition to this mobile outpost to extend YGOS’ outreach, the funding also enabled the refurbishment of two youth centres in Woodlands and Ang Mo Kio and ramped up operations in Jurong, which has one of the highest concentrations of youth in Singapore. Staff Volunteerism SP Heart Workers organise outreach activities for social service users throughout the year. These include befriending activities at Senior Activity Centres, helping seniors with their grocery runs, conducting digital clinics and more. At the height of the COVID-19 pandemic, SP Heart Workers also partnered FairPrice to bring a mobile supermarket to the doorstep of seniors. On the children and youth fronts, our SP Heart Workers were also actively involved in distributing learning kits to KidSTART children and their families, as well as conducting reading programmes and digital workshops at Allkin Singapore. In addition, they befriended youth at YGOS through sports and learning journeys. SP’s staff were part of national-level efforts to provide pandemic relief to the public, including the manning of hotlines for Temasek Foundation’s Stay Prepared programme and Ministry of Health’s home recovery scheme. For the latter, SP received national recognition through the COVID-19 Resilience Certificate. Its team leader and assistant team leader received the Public Service Medal (COVID-19) and they were among 16 staff presented the COVID-19 Resilience Medal. SP also received the President’s Certificate of Commendation for sustained support and contributions to the community through donations and volunteerism during the pandemic. Download SP Volunteers Guide Keeping our community safe At SP, safety is our highest priority. Staying free of accident and injury is an important part of our culture, for our community, our staff and our contractors. We organise outreach activities and produce educational resources to raise public awareness on gas safety and to prevent accidents arising from gas leaks and fires. Climate Services | SP Grouphttps://www.spgroup.com.sg/sustainable-energy-solutions/climate-services/overview OverviewBusinessesIndividualsRECsCarbon CreditsSustainability ConsultingThe OneMillionTrees MovementContact Us Climate Services Enabling Your Transition to Net-Zero Countries globally have committed to the Paris Agreement. Businesses and individuals are rallying towards the collective goals of limiting global warming to 1.5 degrees Celsius and achieving carbon neutrality by mid-century. Our comprehensive range of carbon solutions will enable businesses and individuals embark on their sustainability journeys, supporting baseline measurements, developing carbon-reduction roadmap, target setting, implementation and end-to-end reporting. Get in touch with us Our Solutions Integrated Climate Services for Business Climate Services for Individuals Renewable Energy Certificates Sustainability Consulting All-in-one Platform Business Explore how your organisation can measure, reduce and offset emissions today. Read more Individuals Green your monthly electricity consumption with renewable energy. Read more Register Your Project Register your project for Renewable Energy Certificates and enhance your project returns. Read more Our Solutions Renewable Energy Certificates (RECs) Make creditable claims for renewable energy to offset Scope 2 emissions through our range of RECs in Asia. Find out more Carbon Credits Align your sustainability goals and ambitions with Carbon Credits from reputable sources. Find out more Sustainability Consulting Measure your company’s carbon footprint and develop an inventory of your emissions based on Greenhouse Gas (GHG) protocol for Scope 1, 2 and 3 to start your sustainability journey and formulate your carbon-reduction roadmap. Find out more My Carbon Footprint & My Green Credits For individuals and households wanting to play their part to help the environment, My Carbon Footprint and My Green Credits allow you to track your emissions and green your electricity consumption. Start your journey by heading over to the SP app! Find out more Latest News SP Group expands sustainable energy operations in China with Chongqing Transport Hub project win Read more STMicroelectronics enhances sustainability with chiller cooling system at Toa Payoh Read more SP signs PPA with BASF for rooftop solar deployment Read more SP partners State Grid China at International Forum on Power System Transformation 2025 Read more How this 'grid doctor' maintains the health of Singapore's electricity network so everything stays on Read more Ground feedback, digital tools: How she helps 8,000 workers end their day safely Read more Faster repairs, fewer disruptions: Meet the innovative teams using smart tech to keep your piped gas supply flowing Read more Engineer, 27, shares how she is undaunted by male-dominated energy industry & climbs the ranks Read more SP Digital’s Green Energy Tech (GET) solutions at Airbus Asia Training Centre Read more Launch of Distributed District Cooling network at Tampines Read more Have a business inquiry? Interested to find out more how our integrated services can serve your business needs? Drop us an online enquiry and our qualified professionals will reach out to you. Contact Us Form Our Integrated Energy Solutions District Cooling & Heating Electric Vehicle Solutions Digital Products Renewable Energy Climate Services Hide Searchhttps://www.spgroup.com.sg/search?tag=sp-services Search SP Serviceshttps://www.spgroup.com.sg/our-services/utilities OverviewUtilities Quick Guide ResidentialUtilities Quick Guide CommercialGo green, go paperlessTariff informationOpen Electricity MarketFAQsForm & ResourcesChat with Us Utilities Conversion of paper to electronic bills As part of our ongoing sustainability efforts and to provide convenience to customers, we are moving from paper to electronic bills in phases. You can access your bill via our SP app or Utilities Portal if you have registered your account with us on either platform. If you have not registered for an e-account, you can do so through the following steps: Step 1: Download the SP app from the App Store or Google Play or access our Utilities Portal here. Step 2: Select “Sign up for an account/ Sign Up” on the SP app or the Utilities Portal. Fill in the required information and click “Submit”. Step 3: You will receive a verification email to complete your registration. Step 4: Return to the log-in page on the SP app or Utilities Portal and link your utilities account from the home page. Provide your utilities account number which can be found on your bill, the postal code tied to your premises and the last 4 characters of your NRIC/FIN number. If you have forgotten your e-account log in details, click on “Forgot Password” or “Forgot Email”, and follow the instructions. We understand that some customers may still require paper bills or need more time for the transition. If you wish to continue receiving paper bills, please let us know through any of the following channels: E-bill Hotline: 6671 7101 WhatsApp: 9659 8250 Online at spgrp.sg/contactus Our customer service officers will be available to assist you. Quick Guide to Your Utilities Moving into a new home can be exciting, but it can also be one of the most stressful life events. With our digital services, you can manage every aspect of your utilities account at your fingertips, anytime, anywhere. Here’s what you need to know. Utilities Guide Understanding Utilities and Tariffs Moving into a new home can be exciting, but it can also be one of the most stressful life events. With our digital services, you can manage every aspect of your utilities account at your fingertips, anytime, anywhere. Here’s what you need to know. Find out more Quick Links Open Utilities Account Close Utilities Account Reschedule Appointment Check Application SP Utilities Portal Open Electricity Market Towards a greener life SP app Learn and manage your utilities consumption, compare offerings from different retailers and choose the right plan for your home. Latest News Jacqueline Chew gives us a glimpse into her work as the Head of Customer Care and mother to two 6-year old twins. Read more Life would be a breeze if we could get our important tasks done fast, anytime, anywhere. Read more You can have power in your hands to save energy and cost. Read more View More Community Services | SP Grouphttps://www.spgroup.com.sg/about-us/csr OverviewSP Kids at HeartSupporting YouthStaff VolunteerismKeeping our community safe Community Empowering Lives, for Life At SP Group, we are committed to sustained giving to meet the needs of the community, creating meaningful and lasting impact. We raise funds and contribute to programmes that support vulnerable seniors, youth, and children. The SP Heartware Fund was established in 2005 in partnership with Community Chest. It currently supports vulnerable members of the community across the age spectrum. Through almost 100 critical social services programmes, we enable seniors to age with dignity, and empower young children and youth to optimise their learning and realise their potential by enhancing their social mobility. They benefit from counselling, befriending, mentorship, rehabilitation, education and enrichment resources, nutrition, and caregiver support. Our staff also contribute generously to the Fund, which SP matches dollar for dollar. In addition, SP underwrites all fund-raising and operational costs of the Fund and programmes, so that all donations will go fully to the social service organisations the Fund supports. Volunteerism is an integral part of our DNA. Our staff volunteers, known as SP Heart Workers, are passionate about giving their time, skills, and effort to improve quality of life. They drive outreach activities for the vulnerable and underserved throughout the year. We are grateful to all our staff, business associates, customers, and the public for their contributions to the Fund, over the years, in support of more social services recipients. Click here to donate SP Kids at Heart SP Kids at Heart was launched in June 2021 to support young children from low-income families in their learning journey.   More than 5,000 children under KidSTART have benefited from learning tools, including digital devices for home-based learning. To foster early literacy and parent-child bonding, new initiatives were launched in 2022, including the KidSTART Sea Adventures interactive play and KidSTART Stories, which provides lower-income families with their own mini-library to nurture reading habits. Our SP Heart Workers are also on hand to support the outreach programmes. Supporting Youth SP is committed to empowering youth with access to different developmental pathways, to pursue their education and career aspirations, regardless of their socio-economic background. We extended our support to the youth segment In April 2022 with a S$1.35 million donation to launch the inaugural SP Group Engineering Study Awards. Over three years, 450 engineering students from lower-income families at the Institute of Technical Education (ITE) will receive monthly financial support. In May 2023, SP announced a S$750,000 donation to Youth Guidance Outreach Services (YGOS) which helped launch Singapore’s first-of-its-kind mobile youth engagement outpost powered by an electric van. SP is also providing free charging for this EV on Singapore’s largest fast-charging network. In addition to this mobile outpost to extend YGOS’ outreach, the funding also enabled the refurbishment of two youth centres in Woodlands and Ang Mo Kio and ramped up operations in Jurong, which has one of the highest concentrations of youth in Singapore. Staff Volunteerism SP Heart Workers organise outreach activities for social service users throughout the year. These include befriending activities at Senior Activity Centres, helping seniors with their grocery runs, conducting digital clinics and more. At the height of the COVID-19 pandemic, SP Heart Workers also partnered FairPrice to bring a mobile supermarket to the doorstep of seniors. On the children and youth fronts, our SP Heart Workers were also actively involved in distributing learning kits to KidSTART children and their families, as well as conducting reading programmes and digital workshops at Allkin Singapore. In addition, they befriended youth at YGOS through sports and learning journeys. SP’s staff were part of national-level efforts to provide pandemic relief to the public, including the manning of hotlines for Temasek Foundation’s Stay Prepared programme and Ministry of Health’s home recovery scheme. For the latter, SP received national recognition through the COVID-19 Resilience Certificate. Its team leader and assistant team leader received the Public Service Medal (COVID-19) and they were among 16 staff presented the COVID-19 Resilience Medal. SP also received the President’s Certificate of Commendation for sustained support and contributions to the community through donations and volunteerism during the pandemic. Download SP Volunteers Guide Keeping our community safe At SP, safety is our highest priority. Staying free of accident and injury is an important part of our culture, for our community, our staff and our contractors. We organise outreach activities and produce educational resources to raise public awareness on gas safety and to prevent accidents arising from gas leaks and fires. Climate Services | SP Grouphttps://www.spgroup.com.sg/sustainable-energy-solutions/climate-services/overview OverviewBusinessesIndividualsRECsCarbon CreditsSustainability ConsultingThe OneMillionTrees MovementContact Us Climate Services Enabling Your Transition to Net-Zero Countries globally have committed to the Paris Agreement. Businesses and individuals are rallying towards the collective goals of limiting global warming to 1.5 degrees Celsius and achieving carbon neutrality by mid-century. Our comprehensive range of carbon solutions will enable businesses and individuals embark on their sustainability journeys, supporting baseline measurements, developing carbon-reduction roadmap, target setting, implementation and end-to-end reporting. Get in touch with us Our Solutions Integrated Climate Services for Business Climate Services for Individuals Renewable Energy Certificates Sustainability Consulting All-in-one Platform Business Explore how your organisation can measure, reduce and offset emissions today. Read more Individuals Green your monthly electricity consumption with renewable energy. Read more Register Your Project Register your project for Renewable Energy Certificates and enhance your project returns. Read more Our Solutions Renewable Energy Certificates (RECs) Make creditable claims for renewable energy to offset Scope 2 emissions through our range of RECs in Asia. Find out more Carbon Credits Align your sustainability goals and ambitions with Carbon Credits from reputable sources. Find out more Sustainability Consulting Measure your company’s carbon footprint and develop an inventory of your emissions based on Greenhouse Gas (GHG) protocol for Scope 1, 2 and 3 to start your sustainability journey and formulate your carbon-reduction roadmap. Find out more My Carbon Footprint & My Green Credits For individuals and households wanting to play their part to help the environment, My Carbon Footprint and My Green Credits allow you to track your emissions and green your electricity consumption. Start your journey by heading over to the SP app! Find out more Latest News SP Group expands sustainable energy operations in China with Chongqing Transport Hub project win Read more STMicroelectronics enhances sustainability with chiller cooling system at Toa Payoh Read more SP signs PPA with BASF for rooftop solar deployment Read more SP partners State Grid China at International Forum on Power System Transformation 2025 Read more How this 'grid doctor' maintains the health of Singapore's electricity network so everything stays on Read more Ground feedback, digital tools: How she helps 8,000 workers end their day safely Read more Faster repairs, fewer disruptions: Meet the innovative teams using smart tech to keep your piped gas supply flowing Read more Engineer, 27, shares how she is undaunted by male-dominated energy industry & climbs the ranks Read more SP Digital’s Green Energy Tech (GET) solutions at Airbus Asia Training Centre Read more Launch of Distributed District Cooling network at Tampines Read more Have a business inquiry? Interested to find out more how our integrated services can serve your business needs? Drop us an online enquiry and our qualified professionals will reach out to you. Contact Us Form Our Integrated Energy Solutions District Cooling & Heating Electric Vehicle Solutions Digital Products Renewable Energy Climate Services Hide Searchhttps://www.spgroup.com.sg/search?tag=sp-services Search SP Serviceshttps://www.spgroup.com.sg/our-services/utilities OverviewUtilities Quick Guide ResidentialUtilities Quick Guide CommercialGo green, go paperlessTariff informationOpen Electricity MarketFAQsForm & ResourcesChat with Us Utilities Conversion of paper to electronic bills As part of our ongoing sustainability efforts and to provide convenience to customers, we are moving from paper to electronic bills in phases. You can access your bill via our SP app or Utilities Portal if you have registered your account with us on either platform. If you have not registered for an e-account, you can do so through the following steps: Step 1: Download the SP app from the App Store or Google Play or access our Utilities Portal here. Step 2: Select “Sign up for an account/ Sign Up” on the SP app or the Utilities Portal. Fill in the required information and click “Submit”. Step 3: You will receive a verification email to complete your registration. Step 4: Return to the log-in page on the SP app or Utilities Portal and link your utilities account from the home page. Provide your utilities account number which can be found on your bill, the postal code tied to your premises and the last 4 characters of your NRIC/FIN number. If you have forgotten your e-account log in details, click on “Forgot Password” or “Forgot Email”, and follow the instructions. We understand that some customers may still require paper bills or need more time for the transition. If you wish to continue receiving paper bills, please let us know through any of the following channels: E-bill Hotline: 6671 7101 WhatsApp: 9659 8250 Online at spgrp.sg/contactus Our customer service officers will be available to assist you. Quick Guide to Your Utilities Moving into a new home can be exciting, but it can also be one of the most stressful life events. With our digital services, you can manage every aspect of your utilities account at your fingertips, anytime, anywhere. Here’s what you need to know. Utilities Guide Understanding Utilities and Tariffs Moving into a new home can be exciting, but it can also be one of the most stressful life events. With our digital services, you can manage every aspect of your utilities account at your fingertips, anytime, anywhere. Here’s what you need to know. Find out more Quick Links Open Utilities Account Close Utilities Account Reschedule Appointment Check Application SP Utilities Portal Open Electricity Market Towards a greener life SP app Learn and manage your utilities consumption, compare offerings from different retailers and choose the right plan for your home. Latest News Jacqueline Chew gives us a glimpse into her work as the Head of Customer Care and mother to two 6-year old twins. Read more Life would be a breeze if we could get our important tasks done fast, anytime, anywhere. Read more You can have power in your hands to save energy and cost. Read more View More Searchhttps://www.spgroup.com.sg/search?tag=sp-services Search SP Serviceshttps://www.spgroup.com.sg/our-services/utilities OverviewUtilities Quick Guide ResidentialUtilities Quick Guide CommercialGo green, go paperlessTariff informationOpen Electricity MarketFAQsForm & ResourcesChat with Us Utilities Conversion of paper to electronic bills As part of our ongoing sustainability efforts and to provide convenience to customers, we are moving from paper to electronic bills in phases. You can access your bill via our SP app or Utilities Portal if you have registered your account with us on either platform. If you have not registered for an e-account, you can do so through the following steps: Step 1: Download the SP app from the App Store or Google Play or access our Utilities Portal here. Step 2: Select “Sign up for an account/ Sign Up” on the SP app or the Utilities Portal. Fill in the required information and click “Submit”. Step 3: You will receive a verification email to complete your registration. Step 4: Return to the log-in page on the SP app or Utilities Portal and link your utilities account from the home page. Provide your utilities account number which can be found on your bill, the postal code tied to your premises and the last 4 characters of your NRIC/FIN number. If you have forgotten your e-account log in details, click on “Forgot Password” or “Forgot Email”, and follow the instructions. We understand that some customers may still require paper bills or need more time for the transition. If you wish to continue receiving paper bills, please let us know through any of the following channels: E-bill Hotline: 6671 7101 WhatsApp: 9659 8250 Online at spgrp.sg/contactus Our customer service officers will be available to assist you. Quick Guide to Your Utilities Moving into a new home can be exciting, but it can also be one of the most stressful life events. With our digital services, you can manage every aspect of your utilities account at your fingertips, anytime, anywhere. Here’s what you need to know. Utilities Guide Understanding Utilities and Tariffs Moving into a new home can be exciting, but it can also be one of the most stressful life events. With our digital services, you can manage every aspect of your utilities account at your fingertips, anytime, anywhere. Here’s what you need to know. Find out more Quick Links Open Utilities Account Close Utilities Account Reschedule Appointment Check Application SP Utilities Portal Open Electricity Market Towards a greener life SP app Learn and manage your utilities consumption, compare offerings from different retailers and choose the right plan for your home. Latest News Jacqueline Chew gives us a glimpse into her work as the Head of Customer Care and mother to two 6-year old twins. Read more Life would be a breeze if we could get our important tasks done fast, anytime, anywhere. Read more You can have power in your hands to save energy and cost. Read more View More Searchhttps://www.spgroup.com.sg/search?tag=sp-services Search SP Serviceshttps://www.spgroup.com.sg/our-services/utilities OverviewUtilities Quick Guide ResidentialUtilities Quick Guide CommercialGo green, go paperlessTariff informationOpen Electricity MarketFAQsForm & ResourcesChat with Us Utilities Conversion of paper to electronic bills As part of our ongoing sustainability efforts and to provide convenience to customers, we are moving from paper to electronic bills in phases. You can access your bill via our SP app or Utilities Portal if you have registered your account with us on either platform. If you have not registered for an e-account, you can do so through the following steps: Step 1: Download the SP app from the App Store or Google Play or access our Utilities Portal here. Step 2: Select “Sign up for an account/ Sign Up” on the SP app or the Utilities Portal. Fill in the required information and click “Submit”. Step 3: You will receive a verification email to complete your registration. Step 4: Return to the log-in page on the SP app or Utilities Portal and link your utilities account from the home page. Provide your utilities account number which can be found on your bill, the postal code tied to your premises and the last 4 characters of your NRIC/FIN number. If you have forgotten your e-account log in details, click on “Forgot Password” or “Forgot Email”, and follow the instructions. We understand that some customers may still require paper bills or need more time for the transition. If you wish to continue receiving paper bills, please let us know through any of the following channels: E-bill Hotline: 6671 7101 WhatsApp: 9659 8250 Online at spgrp.sg/contactus Our customer service officers will be available to assist you. Quick Guide to Your Utilities Moving into a new home can be exciting, but it can also be one of the most stressful life events. With our digital services, you can manage every aspect of your utilities account at your fingertips, anytime, anywhere. Here’s what you need to know. Utilities Guide Understanding Utilities and Tariffs Moving into a new home can be exciting, but it can also be one of the most stressful life events. With our digital services, you can manage every aspect of your utilities account at your fingertips, anytime, anywhere. Here’s what you need to know. Find out more Quick Links Open Utilities Account Close Utilities Account Reschedule Appointment Check Application SP Utilities Portal Open Electricity Market Towards a greener life SP app Learn and manage your utilities consumption, compare offerings from different retailers and choose the right plan for your home. Latest News Jacqueline Chew gives us a glimpse into her work as the Head of Customer Care and mother to two 6-year old twins. Read more Life would be a breeze if we could get our important tasks done fast, anytime, anywhere. Read more You can have power in your hands to save energy and cost. Read more View More Searchhttps://www.spgroup.com.sg/search?tag=sp-services Search SP Serviceshttps://www.spgroup.com.sg/our-services/utilities OverviewUtilities Quick Guide ResidentialUtilities Quick Guide CommercialGo green, go paperlessTariff informationOpen Electricity MarketFAQsForm & ResourcesChat with Us Utilities Conversion of paper to electronic bills As part of our ongoing sustainability efforts and to provide convenience to customers, we are moving from paper to electronic bills in phases. You can access your bill via our SP app or Utilities Portal if you have registered your account with us on either platform. If you have not registered for an e-account, you can do so through the following steps: Step 1: Download the SP app from the App Store or Google Play or access our Utilities Portal here. Step 2: Select “Sign up for an account/ Sign Up” on the SP app or the Utilities Portal. Fill in the required information and click “Submit”. Step 3: You will receive a verification email to complete your registration. Step 4: Return to the log-in page on the SP app or Utilities Portal and link your utilities account from the home page. Provide your utilities account number which can be found on your bill, the postal code tied to your premises and the last 4 characters of your NRIC/FIN number. If you have forgotten your e-account log in details, click on “Forgot Password” or “Forgot Email”, and follow the instructions. We understand that some customers may still require paper bills or need more time for the transition. If you wish to continue receiving paper bills, please let us know through any of the following channels: E-bill Hotline: 6671 7101 WhatsApp: 9659 8250 Online at spgrp.sg/contactus Our customer service officers will be available to assist you. Quick Guide to Your Utilities Moving into a new home can be exciting, but it can also be one of the most stressful life events. With our digital services, you can manage every aspect of your utilities account at your fingertips, anytime, anywhere. Here’s what you need to know. Utilities Guide Understanding Utilities and Tariffs Moving into a new home can be exciting, but it can also be one of the most stressful life events. With our digital services, you can manage every aspect of your utilities account at your fingertips, anytime, anywhere. Here’s what you need to know. Find out more Quick Links Open Utilities Account Close Utilities Account Reschedule Appointment Check Application SP Utilities Portal Open Electricity Market Towards a greener life SP app Learn and manage your utilities consumption, compare offerings from different retailers and choose the right plan for your home. Latest News Jacqueline Chew gives us a glimpse into her work as the Head of Customer Care and mother to two 6-year old twins. Read more Life would be a breeze if we could get our important tasks done fast, anytime, anywhere. Read more You can have power in your hands to save energy and cost. Read more View More Searchhttps://www.spgroup.com.sg/search?tag=service Search WhatsApp and Facebook Service Disruptionhttps://www.spgroup.com.sg/about-us/media-resources/news-and-media-releases/WhatsApp-and-Facebook-Service-Disruption Media Advisory WhatsApp and Facebook Service Disruption Singapore, 4 July 2019 – There are reports that WhatsApp and Instagram users around the world were not able to access these apps from Wednesday, 3 July (See news report: Channel News Asia. For customers who submitted their meter readings via Facebook and WhatsApp Service Disruptionhttps://www.spgroup.com.sg/about-us/media-resources/news-and-media-releases/Facebook-and-WhatsApp-Service-Disruption Media Advisory Facebook and WhatsApp Service Disruption Singapore, 14 March 2019 – There are reports that Facebook, WhatsApp and Instagram users around the world were not able to access these apps from Wednesday, 13 March. (See news report: Channel News Asia) For customers who submitted their meter [Form] Application for Appointment for Energisation of Service Connectionhttps://www.spgroup.com.sg/dam/jcr:b79a3530-a175-4022-8e8c-bfcf3d298839/Application%20for%20Appointment%20for%20Energisation%20of%20Service%20Connection.pdf APPLICATION FOR APPOINTMENT FOR ENERGISATION OF SERVICE CONNECTION To: HOS, Elect Installation From [Name of Design LEW]: Company: SP Services Ltd Company: Email Address: largeinstall@spgroup.com.sg Contact No.: Date: Application No.: MSS A/C No.: Email Address (Design LEW): Email Address [Info] Supply Conditions for District Cooling Servicehttps://www.spgroup.com.sg/dam/jcr:e11e2c07-2c40-44b8-8306-7f59798fb50e/Supply%20Conditions%20for%20District%20Cooling%20Service.pdf SUPPLY CONDITIONS FOR DISTRICT COOLING SERVICE TABLE OF CONTENTS 1. General and Administrative Provisions 1.1 Purpose of the Conditions 1.2 Definitions 1.3 Hierarchy of Documents 2. General Obligations 2.1 General Obligations of the Service Provider 2.2 General Obligations of the Consumer 3 20190314 - Media Advisory - Facebook and WhatsApp Service Disruptionhttps://www.spgroup.com.sg/dam/spgroup/wcm/connect/spgrp/6ae887a0-e021-4cb3-b1c8-3439a0e4442e/20190314+-+Media+Advisory+-+Facebook+and+WhatsApp+Service+Disruption.pdf?MOD=AJPERES&CVID= Media Advisory Facebook and WhatsApp Service Disruption Singapore, 14 March 2019 – There are reports that Facebook, WhatsApp and Instagram users around the world were not able to access these apps from Wednesday, 13 March. (See news report: Channel News Asia) For customers who submitted their meter 20190704 - Media Advisory - Facebook and WhatsApp Service Disruptionhttps://www.spgroup.com.sg/dam/spgroup/wcm/connect/spgrp/733dc35f-c0fb-4766-ab95-b3b6a32868ca/20190704+-+Media+Advisory+-+Facebook+and+WhatsApp+Service+Disruption.pdf?MOD=AJPERES&CVID= Media Advisory WhatsApp n F ce k Service Disruption Singapore, 4 l 2019 – There are reports that WhatsApp and Instagram users around the world were not able to access these apps from , . (See news report: Channel News Asia. For customers who submitted their meter readings via WhatsApp since 5pm Schneider Electric Partners SP to Fully Electrify Service Vehicleshttps://www.spgroup.com.sg/about-us/media-resources/news-and-media-releases/Schneider-Electric-Partners-SP-To-Fully-Electrify-Service-Vehicles Media Release Schneider Electric Partners SP to Fully Electrify Service Vehicles Schneider Electric is the first corporate partner outside of the public transport sector to use SP Group’s nationwide EV charging network Singapore, 2 January 2020 – Schneider Electric (SE) and SP Group (SP) today SP Services' Customer Service Centre Relocates To PWC Buildinghttps://www.spgroup.com.sg/about-us/media-resources/news-and-media-releases/SP-Services-Customer-Service-Centre-Relocates-To-PWC-Building Media Release SP Services' Customer Service Centre Relocates To PWC Building 18 March 2015 1. SP Services’ Customer Service Centre at TripleOne Somerset will be relocated to PWC Building at 8 Cross Street from Monday 23 March 2015. 2. The new Customer Service Centre is conveniently located next Strides and SP Group to Launch Electrification-As-A-Service (EaaS) for EV Customershttps://www.spgroup.com.sg/about-us/media-resources/news-and-media-releases/Strides-and-SP-Group-to-Launch-Electrification-As-A-Service--EaaS--for-EV-Customers News Release Strides and SP Group to Launch Electrification-As-A-Service (EaaS) for EV Customers Singapore, 28 May 2021 – SP Group (SP) and Strides Transportation (Strides) have signed an agreement to launch Electrification-as-a-Service (EaaS) as a new offering to Strides’ drivers and fleet [20160927] The Straits Times - Singapore Power Plugs For Electric Service Fleethttps://www.spgroup.com.sg/dam/jcr:9c93f33a-97a8-42be-8401-0876ee353fd7 | TUESDAY, SEPTEMBER 27, 2016 | THE STRAITS TIMES | B1 MENTAL ILLNESS GROUP SEEKS TO END HIRING PRACTICE B2 GALAXY NOTE7 EXCHANGE UNITS ALSO FAULTY B4 MOK KIM WHANG JAIL, FINE FOR ST MARINE EXEC IN GRAFT SCANDAL B3 Singapore Power plugs for electric service fleet It plans to switch its fleet of 400 SP Group Partners SPC to Install EV Chargers at SPC Service Stationshttps://www.spgroup.com.sg/about-us/media-resources/news-and-media-releases/SP-Group-partners-SPC-to-install-EV-chargers-at-SPC-service-stations News Release SP Group Partners SPC to Install EV Chargers at SPC Service Stations Roll out will begin with first five of SPC’s stations next year Singapore, 17 November 2022 – SP Group (SP) and Singapore Petroleum Company Ltd (SPC) announced today a partnership to install fast electric vehicle (EV Media Release - SP Services' Customer Service Centre Relocates To PWC Buildinghttps://www.spgroup.com.sg/dam/spgroup/wcm/connect/spgrp/0d6c1c4d-c024-4e26-b49a-9d3a0eca3b78/%5B20150318%5D+Media+Release+-+SP+Services'+Customer+Service+Centre+Relocates+To+PWC+Building.pdf?MOD=AJPERES&CVID= 18 Mar 2015 For Immediate Release MEDIA RELEASE SP Services’ Customer Service Centre Relocates To PWC Building 1. SP Services’ Customer Service Centre at TripleOne Somerset will be relocated to PWC Building at 8 Cross Street from Monday 23 March 2015. 2. The new Customer Service Centre 1 2 3 4 5 ..... 64 Searchhttps://www.spgroup.com.sg/search?tag=sp-services Search SP Serviceshttps://www.spgroup.com.sg/our-services/utilities OverviewUtilities Quick Guide ResidentialUtilities Quick Guide CommercialGo green, go paperlessTariff informationOpen Electricity MarketFAQsForm & ResourcesChat with Us Utilities Conversion of paper to electronic bills As part of our ongoing sustainability efforts and to provide convenience to customers, we are moving from paper to electronic bills in phases. You can access your bill via our SP app or Utilities Portal if you have registered your account with us on either platform. If you have not registered for an e-account, you can do so through the following steps: Step 1: Download the SP app from the App Store or Google Play or access our Utilities Portal here. Step 2: Select “Sign up for an account/ Sign Up” on the SP app or the Utilities Portal. Fill in the required information and click “Submit”. Step 3: You will receive a verification email to complete your registration. Step 4: Return to the log-in page on the SP app or Utilities Portal and link your utilities account from the home page. Provide your utilities account number which can be found on your bill, the postal code tied to your premises and the last 4 characters of your NRIC/FIN number. If you have forgotten your e-account log in details, click on “Forgot Password” or “Forgot Email”, and follow the instructions. We understand that some customers may still require paper bills or need more time for the transition. If you wish to continue receiving paper bills, please let us know through any of the following channels: E-bill Hotline: 6671 7101 WhatsApp: 9659 8250 Online at spgrp.sg/contactus Our customer service officers will be available to assist you. Quick Guide to Your Utilities Moving into a new home can be exciting, but it can also be one of the most stressful life events. With our digital services, you can manage every aspect of your utilities account at your fingertips, anytime, anywhere. Here’s what you need to know. Utilities Guide Understanding Utilities and Tariffs Moving into a new home can be exciting, but it can also be one of the most stressful life events. With our digital services, you can manage every aspect of your utilities account at your fingertips, anytime, anywhere. Here’s what you need to know. Find out more Quick Links Open Utilities Account Close Utilities Account Reschedule Appointment Check Application SP Utilities Portal Open Electricity Market Towards a greener life SP app Learn and manage your utilities consumption, compare offerings from different retailers and choose the right plan for your home. Latest News Jacqueline Chew gives us a glimpse into her work as the Head of Customer Care and mother to two 6-year old twins. Read more Life would be a breeze if we could get our important tasks done fast, anytime, anywhere. Read more You can have power in your hands to save energy and cost. Read more View More Searchhttps://www.spgroup.com.sg/search?tag=service Search WhatsApp and Facebook Service Disruptionhttps://www.spgroup.com.sg/about-us/media-resources/news-and-media-releases/WhatsApp-and-Facebook-Service-Disruption Media Advisory WhatsApp and Facebook Service Disruption Singapore, 4 July 2019 – There are reports that WhatsApp and Instagram users around the world were not able to access these apps from Wednesday, 3 July (See news report: Channel News Asia. For customers who submitted their meter readings via Facebook and WhatsApp Service Disruptionhttps://www.spgroup.com.sg/about-us/media-resources/news-and-media-releases/Facebook-and-WhatsApp-Service-Disruption Media Advisory Facebook and WhatsApp Service Disruption Singapore, 14 March 2019 – There are reports that Facebook, WhatsApp and Instagram users around the world were not able to access these apps from Wednesday, 13 March. (See news report: Channel News Asia) For customers who submitted their meter [Form] Application for Appointment for Energisation of Service Connectionhttps://www.spgroup.com.sg/dam/jcr:b79a3530-a175-4022-8e8c-bfcf3d298839/Application%20for%20Appointment%20for%20Energisation%20of%20Service%20Connection.pdf APPLICATION FOR APPOINTMENT FOR ENERGISATION OF SERVICE CONNECTION To: HOS, Elect Installation From [Name of Design LEW]: Company: SP Services Ltd Company: Email Address: largeinstall@spgroup.com.sg Contact No.: Date: Application No.: MSS A/C No.: Email Address (Design LEW): Email Address [Info] Supply Conditions for District Cooling Servicehttps://www.spgroup.com.sg/dam/jcr:e11e2c07-2c40-44b8-8306-7f59798fb50e/Supply%20Conditions%20for%20District%20Cooling%20Service.pdf SUPPLY CONDITIONS FOR DISTRICT COOLING SERVICE TABLE OF CONTENTS 1. General and Administrative Provisions 1.1 Purpose of the Conditions 1.2 Definitions 1.3 Hierarchy of Documents 2. General Obligations 2.1 General Obligations of the Service Provider 2.2 General Obligations of the Consumer 3 20190314 - Media Advisory - Facebook and WhatsApp Service Disruptionhttps://www.spgroup.com.sg/dam/spgroup/wcm/connect/spgrp/6ae887a0-e021-4cb3-b1c8-3439a0e4442e/20190314+-+Media+Advisory+-+Facebook+and+WhatsApp+Service+Disruption.pdf?MOD=AJPERES&CVID= Media Advisory Facebook and WhatsApp Service Disruption Singapore, 14 March 2019 – There are reports that Facebook, WhatsApp and Instagram users around the world were not able to access these apps from Wednesday, 13 March. (See news report: Channel News Asia) For customers who submitted their meter 20190704 - Media Advisory - Facebook and WhatsApp Service Disruptionhttps://www.spgroup.com.sg/dam/spgroup/wcm/connect/spgrp/733dc35f-c0fb-4766-ab95-b3b6a32868ca/20190704+-+Media+Advisory+-+Facebook+and+WhatsApp+Service+Disruption.pdf?MOD=AJPERES&CVID= Media Advisory WhatsApp n F ce k Service Disruption Singapore, 4 l 2019 – There are reports that WhatsApp and Instagram users around the world were not able to access these apps from , . (See news report: Channel News Asia. For customers who submitted their meter readings via WhatsApp since 5pm Schneider Electric Partners SP to Fully Electrify Service Vehicleshttps://www.spgroup.com.sg/about-us/media-resources/news-and-media-releases/Schneider-Electric-Partners-SP-To-Fully-Electrify-Service-Vehicles Media Release Schneider Electric Partners SP to Fully Electrify Service Vehicles Schneider Electric is the first corporate partner outside of the public transport sector to use SP Group’s nationwide EV charging network Singapore, 2 January 2020 – Schneider Electric (SE) and SP Group (SP) today SP Services' Customer Service Centre Relocates To PWC Buildinghttps://www.spgroup.com.sg/about-us/media-resources/news-and-media-releases/SP-Services-Customer-Service-Centre-Relocates-To-PWC-Building Media Release SP Services' Customer Service Centre Relocates To PWC Building 18 March 2015 1. SP Services’ Customer Service Centre at TripleOne Somerset will be relocated to PWC Building at 8 Cross Street from Monday 23 March 2015. 2. The new Customer Service Centre is conveniently located next Strides and SP Group to Launch Electrification-As-A-Service (EaaS) for EV Customershttps://www.spgroup.com.sg/about-us/media-resources/news-and-media-releases/Strides-and-SP-Group-to-Launch-Electrification-As-A-Service--EaaS--for-EV-Customers News Release Strides and SP Group to Launch Electrification-As-A-Service (EaaS) for EV Customers Singapore, 28 May 2021 – SP Group (SP) and Strides Transportation (Strides) have signed an agreement to launch Electrification-as-a-Service (EaaS) as a new offering to Strides’ drivers and fleet [20160927] The Straits Times - Singapore Power Plugs For Electric Service Fleethttps://www.spgroup.com.sg/dam/jcr:9c93f33a-97a8-42be-8401-0876ee353fd7 | TUESDAY, SEPTEMBER 27, 2016 | THE STRAITS TIMES | B1 MENTAL ILLNESS GROUP SEEKS TO END HIRING PRACTICE B2 GALAXY NOTE7 EXCHANGE UNITS ALSO FAULTY B4 MOK KIM WHANG JAIL, FINE FOR ST MARINE EXEC IN GRAFT SCANDAL B3 Singapore Power plugs for electric service fleet It plans to switch its fleet of 400 SP Group Partners SPC to Install EV Chargers at SPC Service Stationshttps://www.spgroup.com.sg/about-us/media-resources/news-and-media-releases/SP-Group-partners-SPC-to-install-EV-chargers-at-SPC-service-stations News Release SP Group Partners SPC to Install EV Chargers at SPC Service Stations Roll out will begin with first five of SPC’s stations next year Singapore, 17 November 2022 – SP Group (SP) and Singapore Petroleum Company Ltd (SPC) announced today a partnership to install fast electric vehicle (EV Media Release - SP Services' Customer Service Centre Relocates To PWC Buildinghttps://www.spgroup.com.sg/dam/spgroup/wcm/connect/spgrp/0d6c1c4d-c024-4e26-b49a-9d3a0eca3b78/%5B20150318%5D+Media+Release+-+SP+Services'+Customer+Service+Centre+Relocates+To+PWC+Building.pdf?MOD=AJPERES&CVID= 18 Mar 2015 For Immediate Release MEDIA RELEASE SP Services’ Customer Service Centre Relocates To PWC Building 1. SP Services’ Customer Service Centre at TripleOne Somerset will be relocated to PWC Building at 8 Cross Street from Monday 23 March 2015. 2. The new Customer Service Centre 1 2 3 4 5 ..... 64 Searchhttps://www.spgroup.com.sg/search?tag=sp-services Search SP Serviceshttps://www.spgroup.com.sg/our-services/utilities OverviewUtilities Quick Guide ResidentialUtilities Quick Guide CommercialGo green, go paperlessTariff informationOpen Electricity MarketFAQsForm & ResourcesChat with Us Utilities Conversion of paper to electronic bills As part of our ongoing sustainability efforts and to provide convenience to customers, we are moving from paper to electronic bills in phases. You can access your bill via our SP app or Utilities Portal if you have registered your account with us on either platform. If you have not registered for an e-account, you can do so through the following steps: Step 1: Download the SP app from the App Store or Google Play or access our Utilities Portal here. Step 2: Select “Sign up for an account/ Sign Up” on the SP app or the Utilities Portal. Fill in the required information and click “Submit”. Step 3: You will receive a verification email to complete your registration. Step 4: Return to the log-in page on the SP app or Utilities Portal and link your utilities account from the home page. Provide your utilities account number which can be found on your bill, the postal code tied to your premises and the last 4 characters of your NRIC/FIN number. If you have forgotten your e-account log in details, click on “Forgot Password” or “Forgot Email”, and follow the instructions. We understand that some customers may still require paper bills or need more time for the transition. If you wish to continue receiving paper bills, please let us know through any of the following channels: E-bill Hotline: 6671 7101 WhatsApp: 9659 8250 Online at spgrp.sg/contactus Our customer service officers will be available to assist you. Quick Guide to Your Utilities Moving into a new home can be exciting, but it can also be one of the most stressful life events. With our digital services, you can manage every aspect of your utilities account at your fingertips, anytime, anywhere. Here’s what you need to know. Utilities Guide Understanding Utilities and Tariffs Moving into a new home can be exciting, but it can also be one of the most stressful life events. With our digital services, you can manage every aspect of your utilities account at your fingertips, anytime, anywhere. Here’s what you need to know. Find out more Quick Links Open Utilities Account Close Utilities Account Reschedule Appointment Check Application SP Utilities Portal Open Electricity Market Towards a greener life SP app Learn and manage your utilities consumption, compare offerings from different retailers and choose the right plan for your home. Latest News Jacqueline Chew gives us a glimpse into her work as the Head of Customer Care and mother to two 6-year old twins. Read more Life would be a breeze if we could get our important tasks done fast, anytime, anywhere. Read more You can have power in your hands to save energy and cost. Read more View More Searchhttps://www.spgroup.com.sg/search?tag=sp-services Search SP Serviceshttps://www.spgroup.com.sg/our-services/utilities OverviewUtilities Quick Guide ResidentialUtilities Quick Guide CommercialGo green, go paperlessTariff informationOpen Electricity MarketFAQsForm & ResourcesChat with Us Utilities Conversion of paper to electronic bills As part of our ongoing sustainability efforts and to provide convenience to customers, we are moving from paper to electronic bills in phases. You can access your bill via our SP app or Utilities Portal if you have registered your account with us on either platform. If you have not registered for an e-account, you can do so through the following steps: Step 1: Download the SP app from the App Store or Google Play or access our Utilities Portal here. Step 2: Select “Sign up for an account/ Sign Up” on the SP app or the Utilities Portal. Fill in the required information and click “Submit”. Step 3: You will receive a verification email to complete your registration. Step 4: Return to the log-in page on the SP app or Utilities Portal and link your utilities account from the home page. Provide your utilities account number which can be found on your bill, the postal code tied to your premises and the last 4 characters of your NRIC/FIN number. If you have forgotten your e-account log in details, click on “Forgot Password” or “Forgot Email”, and follow the instructions. We understand that some customers may still require paper bills or need more time for the transition. If you wish to continue receiving paper bills, please let us know through any of the following channels: E-bill Hotline: 6671 7101 WhatsApp: 9659 8250 Online at spgrp.sg/contactus Our customer service officers will be available to assist you. Quick Guide to Your Utilities Moving into a new home can be exciting, but it can also be one of the most stressful life events. With our digital services, you can manage every aspect of your utilities account at your fingertips, anytime, anywhere. Here’s what you need to know. Utilities Guide Understanding Utilities and Tariffs Moving into a new home can be exciting, but it can also be one of the most stressful life events. With our digital services, you can manage every aspect of your utilities account at your fingertips, anytime, anywhere. Here’s what you need to know. Find out more Quick Links Open Utilities Account Close Utilities Account Reschedule Appointment Check Application SP Utilities Portal Open Electricity Market Towards a greener life SP app Learn and manage your utilities consumption, compare offerings from different retailers and choose the right plan for your home. Latest News Jacqueline Chew gives us a glimpse into her work as the Head of Customer Care and mother to two 6-year old twins. Read more Life would be a breeze if we could get our important tasks done fast, anytime, anywhere. Read more You can have power in your hands to save energy and cost. Read more View More Searchhttps://www.spgroup.com.sg/search?tag=service Search WhatsApp and Facebook Service Disruptionhttps://www.spgroup.com.sg/about-us/media-resources/news-and-media-releases/WhatsApp-and-Facebook-Service-Disruption Media Advisory WhatsApp and Facebook Service Disruption Singapore, 4 July 2019 – There are reports that WhatsApp and Instagram users around the world were not able to access these apps from Wednesday, 3 July (See news report: Channel News Asia. For customers who submitted their meter readings via Facebook and WhatsApp Service Disruptionhttps://www.spgroup.com.sg/about-us/media-resources/news-and-media-releases/Facebook-and-WhatsApp-Service-Disruption Media Advisory Facebook and WhatsApp Service Disruption Singapore, 14 March 2019 – There are reports that Facebook, WhatsApp and Instagram users around the world were not able to access these apps from Wednesday, 13 March. (See news report: Channel News Asia) For customers who submitted their meter [Info] Supply Conditions for District Cooling Servicehttps://www.spgroup.com.sg/dam/jcr:e11e2c07-2c40-44b8-8306-7f59798fb50e/Supply%20Conditions%20for%20District%20Cooling%20Service.pdf SUPPLY CONDITIONS FOR DISTRICT COOLING SERVICE TABLE OF CONTENTS 1. General and Administrative Provisions 1.1 Purpose of the Conditions 1.2 Definitions 1.3 Hierarchy of Documents 2. General Obligations 2.1 General Obligations of the Service Provider 2.2 General Obligations of the Consumer 3 [Form] Application for Appointment for Energisation of Service Connectionhttps://www.spgroup.com.sg/dam/jcr:b79a3530-a175-4022-8e8c-bfcf3d298839/Application%20for%20Appointment%20for%20Energisation%20of%20Service%20Connection.pdf APPLICATION FOR APPOINTMENT FOR ENERGISATION OF SERVICE CONNECTION To: HOS, Elect Installation From [Name of Design LEW]: Company: SP Services Ltd Company: Email Address: largeinstall@spgroup.com.sg Contact No.: Date: Application No.: MSS A/C No.: Email Address (Design LEW): Email Address 20190704 - Media Advisory - Facebook and WhatsApp Service Disruptionhttps://www.spgroup.com.sg/dam/spgroup/wcm/connect/spgrp/733dc35f-c0fb-4766-ab95-b3b6a32868ca/20190704+-+Media+Advisory+-+Facebook+and+WhatsApp+Service+Disruption.pdf?MOD=AJPERES&CVID= Media Advisory WhatsApp n F ce k Service Disruption Singapore, 4 l 2019 – There are reports that WhatsApp and Instagram users around the world were not able to access these apps from , . (See news report: Channel News Asia. For customers who submitted their meter readings via WhatsApp since 5pm 20190314 - Media Advisory - Facebook and WhatsApp Service Disruptionhttps://www.spgroup.com.sg/dam/spgroup/wcm/connect/spgrp/6ae887a0-e021-4cb3-b1c8-3439a0e4442e/20190314+-+Media+Advisory+-+Facebook+and+WhatsApp+Service+Disruption.pdf?MOD=AJPERES&CVID= Media Advisory Facebook and WhatsApp Service Disruption Singapore, 14 March 2019 – There are reports that Facebook, WhatsApp and Instagram users around the world were not able to access these apps from Wednesday, 13 March. (See news report: Channel News Asia) For customers who submitted their meter SP Services' Customer Service Centre Relocates To PWC Buildinghttps://www.spgroup.com.sg/about-us/media-resources/news-and-media-releases/SP-Services-Customer-Service-Centre-Relocates-To-PWC-Building Media Release SP Services' Customer Service Centre Relocates To PWC Building 18 March 2015 1. SP Services’ Customer Service Centre at TripleOne Somerset will be relocated to PWC Building at 8 Cross Street from Monday 23 March 2015. 2. The new Customer Service Centre is conveniently located next Schneider Electric Partners SP to Fully Electrify Service Vehicleshttps://www.spgroup.com.sg/about-us/media-resources/news-and-media-releases/Schneider-Electric-Partners-SP-To-Fully-Electrify-Service-Vehicles Media Release Schneider Electric Partners SP to Fully Electrify Service Vehicles Schneider Electric is the first corporate partner outside of the public transport sector to use SP Group’s nationwide EV charging network Singapore, 2 January 2020 – Schneider Electric (SE) and SP Group (SP) today Strides and SP Group to Launch Electrification-As-A-Service (EaaS) for EV Customershttps://www.spgroup.com.sg/about-us/media-resources/news-and-media-releases/Strides-and-SP-Group-to-Launch-Electrification-As-A-Service--EaaS--for-EV-Customers News Release Strides and SP Group to Launch Electrification-As-A-Service (EaaS) for EV Customers Singapore, 28 May 2021 – SP Group (SP) and Strides Transportation (Strides) have signed an agreement to launch Electrification-as-a-Service (EaaS) as a new offering to Strides’ drivers and fleet [20160927] The Straits Times - Singapore Power Plugs For Electric Service Fleethttps://www.spgroup.com.sg/dam/jcr:9c93f33a-97a8-42be-8401-0876ee353fd7 | TUESDAY, SEPTEMBER 27, 2016 | THE STRAITS TIMES | B1 MENTAL ILLNESS GROUP SEEKS TO END HIRING PRACTICE B2 GALAXY NOTE7 EXCHANGE UNITS ALSO FAULTY B4 MOK KIM WHANG JAIL, FINE FOR ST MARINE EXEC IN GRAFT SCANDAL B3 Singapore Power plugs for electric service fleet It plans to switch its fleet of 400 SP Group Partners SPC to Install EV Chargers at SPC Service Stationshttps://www.spgroup.com.sg/about-us/media-resources/news-and-media-releases/SP-Group-partners-SPC-to-install-EV-chargers-at-SPC-service-stations News Release SP Group Partners SPC to Install EV Chargers at SPC Service Stations Roll out will begin with first five of SPC’s stations next year Singapore, 17 November 2022 – SP Group (SP) and Singapore Petroleum Company Ltd (SPC) announced today a partnership to install fast electric vehicle (EV Media Release - SP Services' Customer Service Centre Relocates To PWC Buildinghttps://www.spgroup.com.sg/dam/spgroup/wcm/connect/spgrp/0d6c1c4d-c024-4e26-b49a-9d3a0eca3b78/%5B20150318%5D+Media+Release+-+SP+Services'+Customer+Service+Centre+Relocates+To+PWC+Building.pdf?MOD=AJPERES&CVID= 18 Mar 2015 For Immediate Release MEDIA RELEASE SP Services’ Customer Service Centre Relocates To PWC Building 1. SP Services’ Customer Service Centre at TripleOne Somerset will be relocated to PWC Building at 8 Cross Street from Monday 23 March 2015. 2. The new Customer Service Centre 1 2 3 4 5 ..... 65 Searchhttps://www.spgroup.com.sg/search?tag=sp-services Search SP Serviceshttps://www.spgroup.com.sg/our-services/utilities OverviewUtilities Quick Guide ResidentialUtilities Quick Guide CommercialGo green, go paperlessTariff informationOpen Electricity MarketFAQsForm & ResourcesChat with Us Utilities Conversion of paper to electronic bills As part of our ongoing sustainability efforts and to provide convenience to customers, we are moving from paper to electronic bills in phases. You can access your bill via our SP app or Utilities Portal if you have registered your account with us on either platform. If you have not registered for an e-account, you can do so through the following steps: Step 1: Download the SP app from the App Store or Google Play or access our Utilities Portal here. Step 2: Select “Sign up for an account/ Sign Up” on the SP app or the Utilities Portal. Fill in the required information and click “Submit”. Step 3: You will receive a verification email to complete your registration. Step 4: Return to the log-in page on the SP app or Utilities Portal and link your utilities account from the home page. Provide your utilities account number which can be found on your bill, the postal code tied to your premises and the last 4 characters of your NRIC/FIN number. If you have forgotten your e-account log in details, click on “Forgot Password” or “Forgot Email”, and follow the instructions. We understand that some customers may still require paper bills or need more time for the transition. If you wish to continue receiving paper bills, please let us know through any of the following channels: E-bill Hotline: 6671 7101 WhatsApp: 9659 8250 Online at spgrp.sg/contactus Our customer service officers will be available to assist you. Quick Guide to Your Utilities Moving into a new home can be exciting, but it can also be one of the most stressful life events. With our digital services, you can manage every aspect of your utilities account at your fingertips, anytime, anywhere. Here’s what you need to know. Utilities Guide Understanding Utilities and Tariffs Moving into a new home can be exciting, but it can also be one of the most stressful life events. With our digital services, you can manage every aspect of your utilities account at your fingertips, anytime, anywhere. Here’s what you need to know. Find out more Quick Links Open Utilities Account Close Utilities Account Reschedule Appointment Check Application SP Utilities Portal Open Electricity Market Towards a greener life SP app Learn and manage your utilities consumption, compare offerings from different retailers and choose the right plan for your home. Latest News Jacqueline Chew gives us a glimpse into her work as the Head of Customer Care and mother to two 6-year old twins. Read more Life would be a breeze if we could get our important tasks done fast, anytime, anywhere. Read more You can have power in your hands to save energy and cost. Read more View More Searchhttps://www.spgroup.com.sg/search?tag=sp-services Search SP Serviceshttps://www.spgroup.com.sg/our-services/utilities OverviewUtilities Quick Guide ResidentialUtilities Quick Guide CommercialGo green, go paperlessTariff informationOpen Electricity MarketFAQsForm & ResourcesChat with Us Utilities Conversion of paper to electronic bills As part of our ongoing sustainability efforts and to provide convenience to customers, we are moving from paper to electronic bills in phases. You can access your bill via our SP app or Utilities Portal if you have registered your account with us on either platform. If you have not registered for an e-account, you can do so through the following steps: Step 1: Download the SP app from the App Store or Google Play or access our Utilities Portal here. Step 2: Select “Sign up for an account/ Sign Up” on the SP app or the Utilities Portal. Fill in the required information and click “Submit”. Step 3: You will receive a verification email to complete your registration. Step 4: Return to the log-in page on the SP app or Utilities Portal and link your utilities account from the home page. Provide your utilities account number which can be found on your bill, the postal code tied to your premises and the last 4 characters of your NRIC/FIN number. If you have forgotten your e-account log in details, click on “Forgot Password” or “Forgot Email”, and follow the instructions. We understand that some customers may still require paper bills or need more time for the transition. If you wish to continue receiving paper bills, please let us know through any of the following channels: E-bill Hotline: 6671 7101 WhatsApp: 9659 8250 Online at spgrp.sg/contactus Our customer service officers will be available to assist you. Quick Guide to Your Utilities Moving into a new home can be exciting, but it can also be one of the most stressful life events. With our digital services, you can manage every aspect of your utilities account at your fingertips, anytime, anywhere. Here’s what you need to know. Utilities Guide Understanding Utilities and Tariffs Moving into a new home can be exciting, but it can also be one of the most stressful life events. With our digital services, you can manage every aspect of your utilities account at your fingertips, anytime, anywhere. Here’s what you need to know. Find out more Quick Links Open Utilities Account Close Utilities Account Reschedule Appointment Check Application SP Utilities Portal Open Electricity Market Towards a greener life SP app Learn and manage your utilities consumption, compare offerings from different retailers and choose the right plan for your home. Latest News Jacqueline Chew gives us a glimpse into her work as the Head of Customer Care and mother to two 6-year old twins. Read more Life would be a breeze if we could get our important tasks done fast, anytime, anywhere. Read more You can have power in your hands to save energy and cost. Read more View More Searchhttps://www.spgroup.com.sg/search?tag=sp-services Search SP Serviceshttps://www.spgroup.com.sg/our-services/utilities OverviewUtilities Quick Guide ResidentialUtilities Quick Guide CommercialGo green, go paperlessTariff informationOpen Electricity MarketFAQsForm & ResourcesChat with Us Utilities Conversion of paper to electronic bills As part of our ongoing sustainability efforts and to provide convenience to customers, we are moving from paper to electronic bills in phases. You can access your bill via our SP app or Utilities Portal if you have registered your account with us on either platform. If you have not registered for an e-account, you can do so through the following steps: Step 1: Download the SP app from the App Store or Google Play or access our Utilities Portal here. Step 2: Select “Sign up for an account/ Sign Up” on the SP app or the Utilities Portal. Fill in the required information and click “Submit”. Step 3: You will receive a verification email to complete your registration. Step 4: Return to the log-in page on the SP app or Utilities Portal and link your utilities account from the home page. Provide your utilities account number which can be found on your bill, the postal code tied to your premises and the last 4 characters of your NRIC/FIN number. If you have forgotten your e-account log in details, click on “Forgot Password” or “Forgot Email”, and follow the instructions. We understand that some customers may still require paper bills or need more time for the transition. If you wish to continue receiving paper bills, please let us know through any of the following channels: E-bill Hotline: 6671 7101 WhatsApp: 9659 8250 Online at spgrp.sg/contactus Our customer service officers will be available to assist you. Quick Guide to Your Utilities Moving into a new home can be exciting, but it can also be one of the most stressful life events. With our digital services, you can manage every aspect of your utilities account at your fingertips, anytime, anywhere. Here’s what you need to know. Utilities Guide Understanding Utilities and Tariffs Moving into a new home can be exciting, but it can also be one of the most stressful life events. With our digital services, you can manage every aspect of your utilities account at your fingertips, anytime, anywhere. Here’s what you need to know. Find out more Quick Links Open Utilities Account Close Utilities Account Reschedule Appointment Check Application SP Utilities Portal Open Electricity Market Towards a greener life SP app Learn and manage your utilities consumption, compare offerings from different retailers and choose the right plan for your home. Latest News Jacqueline Chew gives us a glimpse into her work as the Head of Customer Care and mother to two 6-year old twins. Read more Life would be a breeze if we could get our important tasks done fast, anytime, anywhere. Read more You can have power in your hands to save energy and cost. Read more View More Searchhttps://www.spgroup.com.sg/search?tag=sp-services Search SP Serviceshttps://www.spgroup.com.sg/our-services/utilities OverviewUtilities Quick Guide ResidentialUtilities Quick Guide CommercialGo green, go paperlessTariff informationOpen Electricity MarketFAQsForm & ResourcesChat with Us Utilities Conversion of paper to electronic bills As part of our ongoing sustainability efforts and to provide convenience to customers, we are moving from paper to electronic bills in phases. You can access your bill via our SP app or Utilities Portal if you have registered your account with us on either platform. If you have not registered for an e-account, you can do so through the following steps: Step 1: Download the SP app from the App Store or Google Play or access our Utilities Portal here. Step 2: Select “Sign up for an account/ Sign Up” on the SP app or the Utilities Portal. Fill in the required information and click “Submit”. Step 3: You will receive a verification email to complete your registration. Step 4: Return to the log-in page on the SP app or Utilities Portal and link your utilities account from the home page. Provide your utilities account number which can be found on your bill, the postal code tied to your premises and the last 4 characters of your NRIC/FIN number. If you have forgotten your e-account log in details, click on “Forgot Password” or “Forgot Email”, and follow the instructions. We understand that some customers may still require paper bills or need more time for the transition. If you wish to continue receiving paper bills, please let us know through any of the following channels: E-bill Hotline: 6671 7101 WhatsApp: 9659 8250 Online at spgrp.sg/contactus Our customer service officers will be available to assist you. Quick Guide to Your Utilities Moving into a new home can be exciting, but it can also be one of the most stressful life events. With our digital services, you can manage every aspect of your utilities account at your fingertips, anytime, anywhere. Here’s what you need to know. Utilities Guide Understanding Utilities and Tariffs Moving into a new home can be exciting, but it can also be one of the most stressful life events. With our digital services, you can manage every aspect of your utilities account at your fingertips, anytime, anywhere. Here’s what you need to know. Find out more Quick Links Open Utilities Account Close Utilities Account Reschedule Appointment Check Application SP Utilities Portal Open Electricity Market Towards a greener life SP app Learn and manage your utilities consumption, compare offerings from different retailers and choose the right plan for your home. Latest News Jacqueline Chew gives us a glimpse into her work as the Head of Customer Care and mother to two 6-year old twins. Read more Life would be a breeze if we could get our important tasks done fast, anytime, anywhere. Read more You can have power in your hands to save energy and cost. Read more View More Searchhttps://www.spgroup.com.sg/search?tag=sp-services Search SP Serviceshttps://www.spgroup.com.sg/our-services/utilities OverviewUtilities Quick Guide ResidentialUtilities Quick Guide CommercialGo green, go paperlessTariff informationOpen Electricity MarketFAQsForm & ResourcesChat with Us Utilities Conversion of paper to electronic bills As part of our ongoing sustainability efforts and to provide convenience to customers, we are moving from paper to electronic bills in phases. You can access your bill via our SP app or Utilities Portal if you have registered your account with us on either platform. If you have not registered for an e-account, you can do so through the following steps: Step 1: Download the SP app from the App Store or Google Play or access our Utilities Portal here. Step 2: Select “Sign up for an account/ Sign Up” on the SP app or the Utilities Portal. Fill in the required information and click “Submit”. Step 3: You will receive a verification email to complete your registration. Step 4: Return to the log-in page on the SP app or Utilities Portal and link your utilities account from the home page. Provide your utilities account number which can be found on your bill, the postal code tied to your premises and the last 4 characters of your NRIC/FIN number. If you have forgotten your e-account log in details, click on “Forgot Password” or “Forgot Email”, and follow the instructions. We understand that some customers may still require paper bills or need more time for the transition. If you wish to continue receiving paper bills, please let us know through any of the following channels: E-bill Hotline: 6671 7101 WhatsApp: 9659 8250 Online at spgrp.sg/contactus Our customer service officers will be available to assist you. Quick Guide to Your Utilities Moving into a new home can be exciting, but it can also be one of the most stressful life events. With our digital services, you can manage every aspect of your utilities account at your fingertips, anytime, anywhere. Here’s what you need to know. Utilities Guide Understanding Utilities and Tariffs Moving into a new home can be exciting, but it can also be one of the most stressful life events. With our digital services, you can manage every aspect of your utilities account at your fingertips, anytime, anywhere. Here’s what you need to know. Find out more Quick Links Open Utilities Account Close Utilities Account Reschedule Appointment Check Application SP Utilities Portal Open Electricity Market Towards a greener life SP app Learn and manage your utilities consumption, compare offerings from different retailers and choose the right plan for your home. Latest News Jacqueline Chew gives us a glimpse into her work as the Head of Customer Care and mother to two 6-year old twins. Read more Life would be a breeze if we could get our important tasks done fast, anytime, anywhere. Read more You can have power in your hands to save energy and cost. Read more View More Climate Services | SP Grouphttps://www.spgroup.com.sg/sustainable-energy-solutions/climate-services/overview OverviewBusinessesIndividualsRECsCarbon CreditsSustainability ConsultingThe OneMillionTrees MovementContact Us Climate Services Enabling Your Transition to Net-Zero Countries globally have committed to the Paris Agreement. Businesses and individuals are rallying towards the collective goals of limiting global warming to 1.5 degrees Celsius and achieving carbon neutrality by mid-century. Our comprehensive range of carbon solutions will enable businesses and individuals embark on their sustainability journeys, supporting baseline measurements, developing carbon-reduction roadmap, target setting, implementation and end-to-end reporting. Get in touch with us Our Solutions Integrated Climate Services for Business Climate Services for Individuals Renewable Energy Certificates Sustainability Consulting All-in-one Platform Business Explore how your organisation can measure, reduce and offset emissions today. Read more Individuals Green your monthly electricity consumption with renewable energy. Read more Register Your Project Register your project for Renewable Energy Certificates and enhance your project returns. Read more Our Solutions Renewable Energy Certificates (RECs) Make creditable claims for renewable energy to offset Scope 2 emissions through our range of RECs in Asia. Find out more Carbon Credits Align your sustainability goals and ambitions with Carbon Credits from reputable sources. Find out more Sustainability Consulting Measure your company’s carbon footprint and develop an inventory of your emissions based on Greenhouse Gas (GHG) protocol for Scope 1, 2 and 3 to start your sustainability journey and formulate your carbon-reduction roadmap. Find out more My Carbon Footprint & My Green Credits For individuals and households wanting to play their part to help the environment, My Carbon Footprint and My Green Credits allow you to track your emissions and green your electricity consumption. Start your journey by heading over to the SP app! Find out more Latest News SP Group expands sustainable energy operations in China with Chongqing Transport Hub project win Read more STMicroelectronics enhances sustainability with chiller cooling system at Toa Payoh Read more SP signs PPA with BASF for rooftop solar deployment Read more SP partners State Grid China at International Forum on Power System Transformation 2025 Read more How this 'grid doctor' maintains the health of Singapore's electricity network so everything stays on Read more Ground feedback, digital tools: How she helps 8,000 workers end their day safely Read more Faster repairs, fewer disruptions: Meet the innovative teams using smart tech to keep your piped gas supply flowing Read more Engineer, 27, shares how she is undaunted by male-dominated energy industry & climbs the ranks Read more SP Digital’s Green Energy Tech (GET) solutions at Airbus Asia Training Centre Read more Launch of Distributed District Cooling network at Tampines Read more Have a business inquiry? Interested to find out more how our integrated services can serve your business needs? Drop us an online enquiry and our qualified professionals will reach out to you. Contact Us Form Our Integrated Energy Solutions District Cooling & Heating Electric Vehicle Solutions Digital Products Renewable Energy Climate Services Hide Community Services | SP Grouphttps://www.spgroup.com.sg/about-us/csr OverviewSP Kids at HeartSupporting YouthStaff VolunteerismKeeping our community safe Community Empowering Lives, for Life At SP Group, we are committed to sustained giving to meet the needs of the community, creating meaningful and lasting impact. We raise funds and contribute to programmes that support vulnerable seniors, youth, and children. The SP Heartware Fund was established in 2005 in partnership with Community Chest. It currently supports vulnerable members of the community across the age spectrum. Through almost 100 critical social services programmes, we enable seniors to age with dignity, and empower young children and youth to optimise their learning and realise their potential by enhancing their social mobility. They benefit from counselling, befriending, mentorship, rehabilitation, education and enrichment resources, nutrition, and caregiver support. Our staff also contribute generously to the Fund, which SP matches dollar for dollar. In addition, SP underwrites all fund-raising and operational costs of the Fund and programmes, so that all donations will go fully to the social service organisations the Fund supports. Volunteerism is an integral part of our DNA. Our staff volunteers, known as SP Heart Workers, are passionate about giving their time, skills, and effort to improve quality of life. They drive outreach activities for the vulnerable and underserved throughout the year. We are grateful to all our staff, business associates, customers, and the public for their contributions to the Fund, over the years, in support of more social services recipients. Click here to donate SP Kids at Heart SP Kids at Heart was launched in June 2021 to support young children from low-income families in their learning journey.   More than 5,000 children under KidSTART have benefited from learning tools, including digital devices for home-based learning. To foster early literacy and parent-child bonding, new initiatives were launched in 2022, including the KidSTART Sea Adventures interactive play and KidSTART Stories, which provides lower-income families with their own mini-library to nurture reading habits. Our SP Heart Workers are also on hand to support the outreach programmes. Supporting Youth SP is committed to empowering youth with access to different developmental pathways, to pursue their education and career aspirations, regardless of their socio-economic background. We extended our support to the youth segment In April 2022 with a S$1.35 million donation to launch the inaugural SP Group Engineering Study Awards. Over three years, 450 engineering students from lower-income families at the Institute of Technical Education (ITE) will receive monthly financial support. In May 2023, SP announced a S$750,000 donation to Youth Guidance Outreach Services (YGOS) which helped launch Singapore’s first-of-its-kind mobile youth engagement outpost powered by an electric van. SP is also providing free charging for this EV on Singapore’s largest fast-charging network. In addition to this mobile outpost to extend YGOS’ outreach, the funding also enabled the refurbishment of two youth centres in Woodlands and Ang Mo Kio and ramped up operations in Jurong, which has one of the highest concentrations of youth in Singapore. Staff Volunteerism SP Heart Workers organise outreach activities for social service users throughout the year. These include befriending activities at Senior Activity Centres, helping seniors with their grocery runs, conducting digital clinics and more. At the height of the COVID-19 pandemic, SP Heart Workers also partnered FairPrice to bring a mobile supermarket to the doorstep of seniors. On the children and youth fronts, our SP Heart Workers were also actively involved in distributing learning kits to KidSTART children and their families, as well as conducting reading programmes and digital workshops at Allkin Singapore. In addition, they befriended youth at YGOS through sports and learning journeys. SP’s staff were part of national-level efforts to provide pandemic relief to the public, including the manning of hotlines for Temasek Foundation’s Stay Prepared programme and Ministry of Health’s home recovery scheme. For the latter, SP received national recognition through the COVID-19 Resilience Certificate. Its team leader and assistant team leader received the Public Service Medal (COVID-19) and they were among 16 staff presented the COVID-19 Resilience Medal. SP also received the President’s Certificate of Commendation for sustained support and contributions to the community through donations and volunteerism during the pandemic. Download SP Volunteers Guide Keeping our community safe At SP, safety is our highest priority. Staying free of accident and injury is an important part of our culture, for our community, our staff and our contractors. We organise outreach activities and produce educational resources to raise public awareness on gas safety and to prevent accidents arising from gas leaks and fires. Searchhttps://www.spgroup.com.sg/search?tag=sp-services Search SP Serviceshttps://www.spgroup.com.sg/our-services/utilities OverviewUtilities Quick Guide ResidentialUtilities Quick Guide CommercialGo green, go paperlessTariff informationOpen Electricity MarketFAQsForm & ResourcesChat with Us Utilities Conversion of paper to electronic bills As part of our ongoing sustainability efforts and to provide convenience to customers, we are moving from paper to electronic bills in phases. You can access your bill via our SP app or Utilities Portal if you have registered your account with us on either platform. If you have not registered for an e-account, you can do so through the following steps: Step 1: Download the SP app from the App Store or Google Play or access our Utilities Portal here. Step 2: Select “Sign up for an account/ Sign Up” on the SP app or the Utilities Portal. Fill in the required information and click “Submit”. Step 3: You will receive a verification email to complete your registration. Step 4: Return to the log-in page on the SP app or Utilities Portal and link your utilities account from the home page. Provide your utilities account number which can be found on your bill, the postal code tied to your premises and the last 4 characters of your NRIC/FIN number. If you have forgotten your e-account log in details, click on “Forgot Password” or “Forgot Email”, and follow the instructions. We understand that some customers may still require paper bills or need more time for the transition. If you wish to continue receiving paper bills, please let us know through any of the following channels: E-bill Hotline: 6671 7101 WhatsApp: 9659 8250 Online at spgrp.sg/contactus Our customer service officers will be available to assist you. Quick Guide to Your Utilities Moving into a new home can be exciting, but it can also be one of the most stressful life events. With our digital services, you can manage every aspect of your utilities account at your fingertips, anytime, anywhere. Here’s what you need to know. Utilities Guide Understanding Utilities and Tariffs Moving into a new home can be exciting, but it can also be one of the most stressful life events. With our digital services, you can manage every aspect of your utilities account at your fingertips, anytime, anywhere. Here’s what you need to know. Find out more Quick Links Open Utilities Account Close Utilities Account Reschedule Appointment Check Application SP Utilities Portal Open Electricity Market Towards a greener life SP app Learn and manage your utilities consumption, compare offerings from different retailers and choose the right plan for your home. Latest News Jacqueline Chew gives us a glimpse into her work as the Head of Customer Care and mother to two 6-year old twins. Read more Life would be a breeze if we could get our important tasks done fast, anytime, anywhere. Read more You can have power in your hands to save energy and cost. Read more View More Climate Services | SP Grouphttps://www.spgroup.com.sg/sustainable-energy-solutions/climate-services/overview OverviewBusinessesIndividualsRECsCarbon CreditsSustainability ConsultingThe OneMillionTrees MovementContact Us Climate Services Enabling Your Transition to Net-Zero Countries globally have committed to the Paris Agreement. Businesses and individuals are rallying towards the collective goals of limiting global warming to 1.5 degrees Celsius and achieving carbon neutrality by mid-century. Our comprehensive range of carbon solutions will enable businesses and individuals embark on their sustainability journeys, supporting baseline measurements, developing carbon-reduction roadmap, target setting, implementation and end-to-end reporting. Get in touch with us Our Solutions Integrated Climate Services for Business Climate Services for Individuals Renewable Energy Certificates Sustainability Consulting All-in-one Platform Business Explore how your organisation can measure, reduce and offset emissions today. Read more Individuals Green your monthly electricity consumption with renewable energy. Read more Register Your Project Register your project for Renewable Energy Certificates and enhance your project returns. Read more Our Solutions Renewable Energy Certificates (RECs) Make creditable claims for renewable energy to offset Scope 2 emissions through our range of RECs in Asia. Find out more Carbon Credits Align your sustainability goals and ambitions with Carbon Credits from reputable sources. Find out more Sustainability Consulting Measure your company’s carbon footprint and develop an inventory of your emissions based on Greenhouse Gas (GHG) protocol for Scope 1, 2 and 3 to start your sustainability journey and formulate your carbon-reduction roadmap. Find out more My Carbon Footprint & My Green Credits For individuals and households wanting to play their part to help the environment, My Carbon Footprint and My Green Credits allow you to track your emissions and green your electricity consumption. Start your journey by heading over to the SP app! Find out more Latest News SP Group expands sustainable energy operations in China with Chongqing Transport Hub project win Read more STMicroelectronics enhances sustainability with chiller cooling system at Toa Payoh Read more SP signs PPA with BASF for rooftop solar deployment Read more SP partners State Grid China at International Forum on Power System Transformation 2025 Read more How this 'grid doctor' maintains the health of Singapore's electricity network so everything stays on Read more Ground feedback, digital tools: How she helps 8,000 workers end their day safely Read more Faster repairs, fewer disruptions: Meet the innovative teams using smart tech to keep your piped gas supply flowing Read more Engineer, 27, shares how she is undaunted by male-dominated energy industry & climbs the ranks Read more SP Digital’s Green Energy Tech (GET) solutions at Airbus Asia Training Centre Read more Launch of Distributed District Cooling network at Tampines Read more Have a business inquiry? Interested to find out more how our integrated services can serve your business needs? Drop us an online enquiry and our qualified professionals will reach out to you. Contact Us Form Our Integrated Energy Solutions District Cooling & Heating Electric Vehicle Solutions Digital Products Renewable Energy Climate Services Hide Community Services | SP Grouphttps://www.spgroup.com.sg/about-us/csr OverviewSP Kids at HeartSupporting YouthStaff VolunteerismKeeping our community safe Community Empowering Lives, for Life At SP Group, we are committed to sustained giving to meet the needs of the community, creating meaningful and lasting impact. We raise funds and contribute to programmes that support vulnerable seniors, youth, and children. The SP Heartware Fund was established in 2005 in partnership with Community Chest. It currently supports vulnerable members of the community across the age spectrum. Through almost 100 critical social services programmes, we enable seniors to age with dignity, and empower young children and youth to optimise their learning and realise their potential by enhancing their social mobility. They benefit from counselling, befriending, mentorship, rehabilitation, education and enrichment resources, nutrition, and caregiver support. Our staff also contribute generously to the Fund, which SP matches dollar for dollar. In addition, SP underwrites all fund-raising and operational costs of the Fund and programmes, so that all donations will go fully to the social service organisations the Fund supports. Volunteerism is an integral part of our DNA. Our staff volunteers, known as SP Heart Workers, are passionate about giving their time, skills, and effort to improve quality of life. They drive outreach activities for the vulnerable and underserved throughout the year. We are grateful to all our staff, business associates, customers, and the public for their contributions to the Fund, over the years, in support of more social services recipients. Click here to donate SP Kids at Heart SP Kids at Heart was launched in June 2021 to support young children from low-income families in their learning journey.   More than 5,000 children under KidSTART have benefited from learning tools, including digital devices for home-based learning. To foster early literacy and parent-child bonding, new initiatives were launched in 2022, including the KidSTART Sea Adventures interactive play and KidSTART Stories, which provides lower-income families with their own mini-library to nurture reading habits. Our SP Heart Workers are also on hand to support the outreach programmes. Supporting Youth SP is committed to empowering youth with access to different developmental pathways, to pursue their education and career aspirations, regardless of their socio-economic background. We extended our support to the youth segment In April 2022 with a S$1.35 million donation to launch the inaugural SP Group Engineering Study Awards. Over three years, 450 engineering students from lower-income families at the Institute of Technical Education (ITE) will receive monthly financial support. In May 2023, SP announced a S$750,000 donation to Youth Guidance Outreach Services (YGOS) which helped launch Singapore’s first-of-its-kind mobile youth engagement outpost powered by an electric van. SP is also providing free charging for this EV on Singapore’s largest fast-charging network. In addition to this mobile outpost to extend YGOS’ outreach, the funding also enabled the refurbishment of two youth centres in Woodlands and Ang Mo Kio and ramped up operations in Jurong, which has one of the highest concentrations of youth in Singapore. Staff Volunteerism SP Heart Workers organise outreach activities for social service users throughout the year. These include befriending activities at Senior Activity Centres, helping seniors with their grocery runs, conducting digital clinics and more. At the height of the COVID-19 pandemic, SP Heart Workers also partnered FairPrice to bring a mobile supermarket to the doorstep of seniors. On the children and youth fronts, our SP Heart Workers were also actively involved in distributing learning kits to KidSTART children and their families, as well as conducting reading programmes and digital workshops at Allkin Singapore. In addition, they befriended youth at YGOS through sports and learning journeys. SP’s staff were part of national-level efforts to provide pandemic relief to the public, including the manning of hotlines for Temasek Foundation’s Stay Prepared programme and Ministry of Health’s home recovery scheme. For the latter, SP received national recognition through the COVID-19 Resilience Certificate. Its team leader and assistant team leader received the Public Service Medal (COVID-19) and they were among 16 staff presented the COVID-19 Resilience Medal. SP also received the President’s Certificate of Commendation for sustained support and contributions to the community through donations and volunteerism during the pandemic. Download SP Volunteers Guide Keeping our community safe At SP, safety is our highest priority. Staying free of accident and injury is an important part of our culture, for our community, our staff and our contractors. We organise outreach activities and produce educational resources to raise public awareness on gas safety and to prevent accidents arising from gas leaks and fires. Searchhttps://www.spgroup.com.sg/search?tag=sp-services Search SP Serviceshttps://www.spgroup.com.sg/our-services/utilities OverviewUtilities Quick Guide ResidentialUtilities Quick Guide CommercialGo green, go paperlessTariff informationOpen Electricity MarketFAQsForm & ResourcesChat with Us Utilities Conversion of paper to electronic bills As part of our ongoing sustainability efforts and to provide convenience to customers, we are moving from paper to electronic bills in phases. You can access your bill via our SP app or Utilities Portal if you have registered your account with us on either platform. If you have not registered for an e-account, you can do so through the following steps: Step 1: Download the SP app from the App Store or Google Play or access our Utilities Portal here. Step 2: Select “Sign up for an account/ Sign Up” on the SP app or the Utilities Portal. Fill in the required information and click “Submit”. Step 3: You will receive a verification email to complete your registration. Step 4: Return to the log-in page on the SP app or Utilities Portal and link your utilities account from the home page. Provide your utilities account number which can be found on your bill, the postal code tied to your premises and the last 4 characters of your NRIC/FIN number. If you have forgotten your e-account log in details, click on “Forgot Password” or “Forgot Email”, and follow the instructions. We understand that some customers may still require paper bills or need more time for the transition. If you wish to continue receiving paper bills, please let us know through any of the following channels: E-bill Hotline: 6671 7101 WhatsApp: 9659 8250 Online at spgrp.sg/contactus Our customer service officers will be available to assist you. Quick Guide to Your Utilities Moving into a new home can be exciting, but it can also be one of the most stressful life events. With our digital services, you can manage every aspect of your utilities account at your fingertips, anytime, anywhere. Here’s what you need to know. Utilities Guide Understanding Utilities and Tariffs Moving into a new home can be exciting, but it can also be one of the most stressful life events. With our digital services, you can manage every aspect of your utilities account at your fingertips, anytime, anywhere. Here’s what you need to know. Find out more Quick Links Open Utilities Account Close Utilities Account Reschedule Appointment Check Application SP Utilities Portal Open Electricity Market Towards a greener life SP app Learn and manage your utilities consumption, compare offerings from different retailers and choose the right plan for your home. Latest News Jacqueline Chew gives us a glimpse into her work as the Head of Customer Care and mother to two 6-year old twins. Read more Life would be a breeze if we could get our important tasks done fast, anytime, anywhere. Read more You can have power in your hands to save ener

New app for monitoring utilities usage A new mobile application was launched yesterday to help residents monitor their energy and water consumption at home. The free application is part of a joint pilot scheme involving SP Services, a subsidiary of Singapore Power, the Energy Market Authority (EMA) and PUB. It is available to about 310,000 consumers who registered for an online SP utilities account by Sept 15 last year, said SP Services, EMA and PUB in a joint statement. The pilot scheme runs from this month to April this year. The app can be downloaded from the iTunes or Google Play Store and eligible users will be informed via e-mail by Jan 16. The app allows users to check the estimated utilities usage of their appliances at home and find out which are consuming the most energy and water. The app will also provide tips on how to save energy and water. SP Services said it will look at the results from the pilot scheme before rolling out the application nationwide.

NUS to pilot SP Group's digital solutions to improve energy efficiency The digital energy solutions will be installed at two buildings in NUS' University Town in the first half of 2022. PHOTO: LIANHE ZAOBAO Cha Hae Won The Straits Times PUBLISHED JUN 16, 2021, 7:22 PM SGT SINGAPORE - The National University of Singapore (NUS) will pilot SP Group's digital energy solutions to improve energy efficiency standards. SP Group, a leading utilities provider in the Asia-Pacific, also offers sustainable energy solutions for businesses. Its spokesman said the company has been in talks with NUS to deploy smart energy solutions. The digital energy solutions will be installed at two buildings in NUS' University Town (UTown) - the Education Resource Centre and the Stephen Riady Centre - in the first half of 2022. According to SP Group, both buildings will allow the solutions to be tested effectively, with their various categories of spatial use, such as offices, teaching rooms and sports facilities. They also have commercial tenants. The solutions consist of an online portal and a mobile application tool. The portal allows building facilities managers to keep track of the building's aggregated water and electricity consumption, and resulting carbon emissions. This would aid users to identify ways to reduce their utilities usage. The portal has two prominent features - advanced data analytics and an anomaly detection function. The data analytics feature provides recommendations on saving energy. This will assist building operators to plan more efficient building management. The artificial intelligence-enabled anomaly detection function prevents utilities wastage by alerting managers of anomalies in consumption patterns. Alongside facilities managers, building occupants will also be involved in SP Group's digital energy solutions. The occupants, such as staff, workers and students, as well as those who may visit the buildings for meetings, will be provided with an "At Work" function of the SP Utilities mobile app. The app aims to enhance the occupants' sustainability experience by providing them personalised energy data, such as how much energy and water are being used in specific locations of the building, helping them to be more aware of its consumption performance. Additionally, occupants will be encouraged to adopt green behaviour through the app's quizzes, challenges, rewards and tips on saving energy. The portal allows building facilities managers to keep track of the building's aggregated water and electricity consumption, and resulting carbon emissions. PHOTOS: SP GROUP These digital energy solutions have been developed by SP Group under the Green Buildings Innovation Cluster with the Building and Construction Authority (BCA) awarding it a grant to implement digital solutions to push the limits of buildings' energy efficiency standards. SP Group chief executive Stanley Huang said: "With the support of BCA and operators, we will develop user-centric solutions to advance next-gen green, energy-efficient buildings, and create green communities that will accelerate a carbon neutral future for Singapore."

NUS to pilot SP Group's digital solutions to improve energy efficiency The digital energy solutions will be installed at two buildings in NUS' University Town in the first half of 2022. PHOTO: LIANHE ZAOBAO Cha Hae Won The Straits Times PUBLISHED JUN 16, 2021, 7:22 PM SGT SINGAPORE - The National University of Singapore (NUS) will pilot SP Group's digital energy solutions to improve energy efficiency standards. SP Group, a leading utilities provider in the Asia-Pacific, also offers sustainable energy solutions for businesses. Its spokesman said the company has been in talks with NUS to deploy smart energy solutions. The digital energy solutions will be installed at two buildings in NUS' University Town (UTown) - the Education Resource Centre and the Stephen Riady Centre - in the first half of 2022. According to SP Group, both buildings will allow the solutions to be tested effectively, with their various categories of spatial use, such as offices, teaching rooms and sports facilities. They also have commercial tenants. The solutions consist of an online portal and a mobile application tool. The portal allows building facilities managers to keep track of the building's aggregated water and electricity consumption, and resulting carbon emissions. This would aid users to identify ways to reduce their utilities usage. The portal has two prominent features - advanced data analytics and an anomaly detection function. The data analytics feature provides recommendations on saving energy. This will assist building operators to plan more efficient building management. The artificial intelligence-enabled anomaly detection function prevents utilities wastage by alerting managers of anomalies in consumption patterns. Alongside facilities managers, building occupants will also be involved in SP Group's digital energy solutions. The occupants, such as staff, workers and students, as well as those who may visit the buildings for meetings, will be provided with an "At Work" function of the SP Utilities mobile app. The app aims to enhance the occupants' sustainability experience by providing them personalised energy data, such as how much energy and water are being used in specific locations of the building, helping them to be more aware of its consumption performance. Additionally, occupants will be encouraged to adopt green behaviour through the app's quizzes, challenges, rewards and tips on saving energy. The portal allows building facilities managers to keep track of the building's aggregated water and electricity consumption, and resulting carbon emissions. PHOTOS: SP GROUP These digital energy solutions have been developed by SP Group under the Green Buildings Innovation Cluster with the Building and Construction Authority (BCA) awarding it a grant to implement digital solutions to push the limits of buildings' energy efficiency standards. SP Group chief executive Stanley Huang said: "With the support of BCA and operators, we will develop user-centric solutions to advance next-gen green, energy-efficient buildings, and create green communities that will accelerate a carbon neutral future for Singapore."